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    • eskbanker
    • By eskbanker 1st Sep 19, 4:20 PM
    • 11,434 Posts
    • 14,195 Thanks
    eskbanker
    You clearly see yourself as some sort of catch, over whom banks should be falling over themselves - you're no doubt seeing HSBC's rejection as their loss, and they won't exactly be heartbroken at missing the chance of a lifetime to snare a player, so everyone's happy!

    Enjoy your 1%....
    Originally posted by eskbanker
    Well, seems like we have got very different definition of "service provider/customer" relation.
    Originally posted by Mike997
    Not at all, I do see myself as a customer of service providers but understand that such relationships (as with any others) have to have something in it for both parties and so don't take it to the extreme of expecting them to fawn over me and satisfy my every whim while I throw my weight around like I was God's gift.

    I will stick to my one, you can stick to your one and everything is going to be fine.
    Originally posted by Mike997
    I wouldn't dream of sticking to one! Like many on here I use multiple current account providers for resilience and multiple savings providers to achieve decent interest on my cash pot, and am quite able and willing to move between providers as and when I choose.

    Edit: perhaps I misread your post here, and you meant sticking to one definition rather than one provider?

    As an aside, you still haven't explained why you'd have 60K in HSBC or Lloyds or Nationwide?
    Originally posted by colsten
    I did, I said above that I don`t want to keep anything above 85k with one bank (Lloyds in that case), to have my money protected under FSCS.
    Originally posted by Mike997
    That's not answering the question though! We weren't asking why you'd restrict the amount you'd have with a single provider (to which the answer is indeed FSCS coverage) but why you'd choose to put a large cash sum with a provider paying rubbish interest rates....
    Last edited by eskbanker; 01-09-2019 at 5:23 PM.
    • I-LOV-MONEY
    • By I-LOV-MONEY 1st Sep 19, 4:30 PM
    • 1,090 Posts
    • 600 Thanks
    I-LOV-MONEY
    Homer J, the HSBC Advance account has a minimum pay-in requirement, from an outside source, of 1,750 per month, but that can be from anywhere you like, and it doesn't all need to go in at once, or to stay there. You can move money in once a month, and move it out again, and it qualifies you for their monthly saver at the preferential rate of 5%. I keep a balance of 1 in there the rest of the month, and have never had any problems.
    Originally posted by Marigold123

    I wonder if they would accept First Direct as an "outside source" ? My money is with Marcus, who would transfer it to FD, and then I can transfer it in / out of HSBC (if the rules allow!) back to FD and back to Marcus!!!
    Thank you for reading this message.
    • Marigold123
    • By Marigold123 1st Sep 19, 4:34 PM
    • 1,119 Posts
    • 442 Thanks
    Marigold123
    I wonder if they would accept First Direct as an "outside source" ? My money is with Marcus, who would transfer it to FD, and then I can transfer it in / out of HSBC (if the rules allow!) back to FD and back to Marcus!!!
    Originally posted by I-LOV-MONEY
    As long as it's from a different bank, which First Direct is, you're fine.

    I like to move it out to a different bank from the one I moved it in from, as I don't want comments from anyone looking at my account who thinks it's their business to judge me. They know perfectly well that some people do it that way, and it's more than worth it to them to gain the majority of customers who don't, so it's just a personal preference for me.
    Last edited by Marigold123; 01-09-2019 at 4:42 PM.
    A penny saved is a penny gained
    • I-LOV-MONEY
    • By I-LOV-MONEY 1st Sep 19, 4:48 PM
    • 1,090 Posts
    • 600 Thanks
    I-LOV-MONEY
    I already move money in/out the same transfer account with another bank. Nobody has ever queried it.
    Thank you for reading this message.
    • Marigold123
    • By Marigold123 1st Sep 19, 6:47 PM
    • 1,119 Posts
    • 442 Thanks
    Marigold123
    I already move money in/out the same transfer account with another bank. Nobody has ever queried it.
    Originally posted by I-LOV-MONEY
    No, they'd have no reason to. I just do it the way I do for comfort.
    A penny saved is a penny gained
    • abz88
    • By abz88 27th Sep 19, 4:15 PM
    • 76 Posts
    • 48 Thanks
    abz88
    Don`t get me wrong, I am not expecting HSBC`s CEO to come directly to me from Hong Kong. My point is that if a bloke with crystal clear history goes to them, is able to tick all the Advanced Account boxes (Premier too to be honest) and they show him the middle finger without any reason, something is not right.
    I am the customer and I am a solid one, so such bank should be interested to get me rather than ignoring me, especially that once you are with one bank, you rather don`t jump every month to other one but you are with your bank for a long time.
    Anyway, NationWide didn`t have any objections at all, account opened straightaway, with 5% interest on first 2500 and 1% after. Just waiting for the card.
    Originally posted by Mike997
    I think you have misunderstood the NationWide account. Unless I'm mistaken (and I don't think I am as I have the account) it's not 5% on the first 2,500 and then 1% over and above 2,500. Its 5% on the first 2,500 for the first year and then it drops to 1% on the first 2,500 after year 1. There is no interest paid on amounts over 2,500, so you would be saving 60k but only earning interest on 2,500 of it.
    • Emily Joy
    • By Emily Joy 28th Sep 19, 8:29 PM
    • 419 Posts
    • 191 Thanks
    Emily Joy
    I like the Santander online set up too..
    Originally posted by YorkshireBoy
    Their online banking seems too complicated to me. How does one identify the payee's account? The payment reference isn't shown in the list as with other banks, all one can see is rather useless "mandate number". Is there a way around it?
    • polymaff
    • By polymaff 29th Sep 19, 8:49 AM
    • 3,002 Posts
    • 1,398 Thanks
    polymaff
    I agree about liking Santander. For the monthly gush of payments out required as part of servicing interest-bearing accounts they are ideal in that they show last payment date and amount paid. The former in particular in that when interrupted, one has no problem in identifying - "Now, where was I?"...
    Last edited by polymaff; 29-09-2019 at 8:51 AM.
    • polymaff
    • By polymaff 29th Sep 19, 9:15 AM
    • 3,002 Posts
    • 1,398 Thanks
    polymaff
    Their online banking seems too complicated to me. How does one identify the payee's account? The payment reference isn't shown in the list as with other banks, all one can see is rather useless "mandate number". Is there a way around it?
    Originally posted by Emily Joy
    1.Add some identifier to the NAME field, e.g. John Smith HX345 for a payment to John Smith's Halifax account ending 345.

    2. Particularly for the monthly payments I mentioned, recognise the payee from the amount last paid and date last paid. For instance I recognise a monthly servicing of a Club Lloyds account as being any payment last made for 1,520, last made a month ago.

    Hopefully, suggestion 1. will survive any future tightening up of the payee details verification.
    Last edited by polymaff; 29-09-2019 at 9:29 AM.
    • colsten
    • By colsten 29th Sep 19, 10:59 AM
    • 11,068 Posts
    • 10,358 Thanks
    colsten

    Hopefully, suggestion 1. will survive any future tightening up of the payee details verification.
    Originally posted by polymaff
    I hope so, too. I noticed yesterday that Lloyds/BOS/Halifax now display a message when you set up a new payee, saying "Please use the recipient's real name". I ignored that message, as I do as you say and name my recipients in a way that is meaningful for me (e.g. My Barclays 1234), and I intend to keep it that way.
    • russellsnr
    • By russellsnr 29th Sep 19, 6:54 PM
    • 28 Posts
    • 0 Thanks
    russellsnr
    What One To Use Please?
    Hi, We will be moving back to the UK from Europe after 14 years we still use Clydesdale Bank for our income to be sent to (45 years as customers) but because we live outside the UK they are not interested as customers it feels like loyalty does not come into it anymore anyway we will after selling our house be depositing a large sum into the CB but we are going to move it straight away to another bank or society and would like to ask for recomendations for those that give customer service up front and you can go in and talk to a person face to face in the need be. Thankyou in advance for any advice.
    • polymaff
    • By polymaff 29th Sep 19, 7:05 PM
    • 3,002 Posts
    • 1,398 Thanks
    polymaff
    I'm afraid that your loyalty song is a cracked 78rpm shellac.


    That was then.


    What I'm suggesting is that if face-to-face service is your primary requirement you're severely limiting the advice you'll get...
    • theshed
    • By theshed 29th Sep 19, 8:27 PM
    • 82 Posts
    • 12 Thanks
    theshed
    From my limited European travels I note there are a lot more High St Branches in Europe. Something you may notice when you return to the UK. So face to face banking is now limited and does not always go with customer service.
    I can recommend First Direct for good customer service and you can always visit HSBC branches if you need to.
    Do some research and you can always spread your cash.
    • I-LOV-MONEY
    • By I-LOV-MONEY 29th Sep 19, 10:16 PM
    • 1,090 Posts
    • 600 Thanks
    I-LOV-MONEY
    Hi, We will be moving back to the UK from Europe after 14 years
    Originally posted by russellsnr

    Dare I ask, if this is anything to do with B..x.t ?
    Thank you for reading this message.
    • russellsnr
    • By russellsnr 30th Sep 19, 6:45 AM
    • 28 Posts
    • 0 Thanks
    russellsnr
    No
    No, Familey comes first.
    • Emily Joy
    • By Emily Joy 30th Sep 19, 7:51 AM
    • 419 Posts
    • 191 Thanks
    Emily Joy
    Hi, We will be moving back to the UK from Europe after 14 years we still use Clydesdale Bank for our income to be sent to (45 years as customers) but because we live outside the UK they are not interested as customers it feels like loyalty does not come into it anymore anyway we will after selling our house be depositing a large sum into the CB but we are going to move it straight away to another bank or society and would like to ask for recommendations for those that give customer service up front and you can go in and talk to a person face to face in the need be. Thank you in advance for any advice.
    Originally posted by russellsnr
    HSBC. I've recently opened a foreign account with them which was rather painless. They also have been very helpful in transferring credit history from one country to another. However, as you are interested in face-to-face service, you might like to see what is your local branch is like and whether HSBC is present in the EU country in question.
    • Ioana79
    • By Ioana79 3rd Oct 19, 10:26 AM
    • 3 Posts
    • 0 Thanks
    Ioana79
    Switch from First Direct to Lloyds
    Hi,

    I opened my First Direct account in Feb 2019 and would like to switch now to Lloyds.
    I am not sure if I need to call First Direct and let them know before I let LLoyds to swicht my account or I just arrange the switch with Lloyds and once it's done - First Direct will pay 100k?
    As per info from First Direct: You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met.
    Your comments will be appreciated
    • soulsaver
    • By soulsaver 3rd Oct 19, 11:50 AM
    • 2,494 Posts
    • 1,241 Thanks
    soulsaver
    Hi,

    I opened my First Direct account in Feb 2019 and would like to switch now to Lloyds.
    I am not sure if I need to call First Direct and let them know before I let LLoyds to swicht my account or I just arrange the switch with Lloyds and once it's done - First Direct will pay 100k?
    As per info from First Direct: You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met.
    Your comments will be appreciated
    Originally posted by Ioana79
    I think 100k would be generous.

    Otherwise check the leaving deal terms' exclusions.
    • Gary_Dexter
    • By Gary_Dexter 3rd Oct 19, 2:40 PM
    • 6,626 Posts
    • 4,442 Thanks
    Gary_Dexter
    Hi,

    I opened my First Direct account in Feb 2019 and would like to switch now to Lloyds.
    I am not sure if I need to call First Direct and let them know before I let LLoyds to swicht my account or I just arrange the switch with Lloyds and once it's done - First Direct will pay 100k?
    As per info from First Direct: You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met.
    Your comments will be appreciated
    Originally posted by Ioana79
    100, not 100,000
    • abz88
    • By abz88 7th Oct 19, 9:05 AM
    • 76 Posts
    • 48 Thanks
    abz88
    I might be missing something obvious here, but why would First Direct pay you 100 to leave?
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