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  • FIRST POST
    • niceday999
    • By niceday999 20th Sep 19, 9:50 PM
    • 1,050Posts
    • 505Thanks
    niceday999
    0 WOW
    Thomas cook flight and direct hotel booking
    • #1
    • 20th Sep 19, 9:50 PM
    0 WOW
    Thomas cook flight and direct hotel booking 20th Sep 19 at 9:50 PM
    Booked flights and hotel separately ( first time ever ) flights with Thomas Cook and booked directly with the hotel ( gran oasis in Tenerife) I used my credit card - Halifax clarity , and paid for the flights out right but on booking hotel was only asked for £200 deposit and to Pay the remainder on arrival ..
    if Thomas cook goes bust I will claim off my credit card for the flights . Can anyone advise me whst Will happen with hotel booking if I am unable to get another flight out To Tenerife.
    We are due to fly out Fri 4th .
    Please advise me
    Thanks
Page 1
    • Westin
    • By Westin 20th Sep 19, 9:56 PM
    • 2,074 Posts
    • 1,521 Thanks
    Westin
    • #2
    • 20th Sep 19, 9:56 PM
    • #2
    • 20th Sep 19, 9:56 PM
    Answered your post on the other Tc thread.
    • niceday999
    • By niceday999 20th Sep 19, 10:14 PM
    • 1,050 Posts
    • 505 Thanks
    niceday999
    • #3
    • 20th Sep 19, 10:14 PM
    • #3
    • 20th Sep 19, 10:14 PM
    Answered your post on the other Tc thread.
    Originally posted by Westin
    No sorry , you didnít . You posted a link , which I had read, stating about flight only not being atol protected . I wanted to know , if Iíve to Cancel the hotel if Iím unable to get a replacement flight , will
    That be possible .... but thank you for your comment .
    • Westin
    • By Westin 20th Sep 19, 10:29 PM
    • 2,074 Posts
    • 1,521 Thanks
    Westin
    • #4
    • 20th Sep 19, 10:29 PM
    • #4
    • 20th Sep 19, 10:29 PM
    The MSE advise on the link suggest that you get in touch with the supplier/hotel in the first instance. Hopefully they may accommodate a change of stay or waiver any cancellation charges. The link does however state that if you were unable to travel, it's possible you could lose out if you'd separately booked accommodation that you found you were unable to use.
    • Alan Bowen
    • By Alan Bowen 21st Sep 19, 5:29 AM
    • 3,358 Posts
    • 1,702 Thanks
    Alan Bowen
    • #5
    • 21st Sep 19, 5:29 AM
    • #5
    • 21st Sep 19, 5:29 AM
    Yes, I am afraid this is the risk of DIY. There is no obligation on the hotel to offer a refund since the room is still available and you cannot reclaim the costs from your card company for the hotel since they have not broken the contract
    Last edited by Alan Bowen; 21-09-2019 at 8:20 AM.
    • silvercar
    • By silvercar 21st Sep 19, 6:55 AM
    • 39,469 Posts
    • 163,562 Thanks
    silvercar
    • #6
    • 21st Sep 19, 6:55 AM
    • #6
    • 21st Sep 19, 6:55 AM
    Consider a back up plan. If you can't get a direct flight to Tenerife, then consider one via say Madrid.
    • niceday999
    • By niceday999 21st Sep 19, 8:18 AM
    • 1,050 Posts
    • 505 Thanks
    niceday999
    • #7
    • 21st Sep 19, 8:18 AM
    • #7
    • 21st Sep 19, 8:18 AM
    Unfortunately we have a baby ....😢😢😢😢
    • Alan Bowen
    • By Alan Bowen 21st Sep 19, 8:22 AM
    • 3,358 Posts
    • 1,702 Thanks
    Alan Bowen
    • #8
    • 21st Sep 19, 8:22 AM
    • #8
    • 21st Sep 19, 8:22 AM
    There are dozens of flights to Tenerife from virtually every major airport in the UK and at the end of the season there should be no problem in finding alternative flights
    • NoodleDoodleMan
    • By NoodleDoodleMan 21st Sep 19, 10:40 AM
    • 1,172 Posts
    • 442 Thanks
    NoodleDoodleMan
    • #9
    • 21st Sep 19, 10:40 AM
    • #9
    • 21st Sep 19, 10:40 AM
    if Thomas cook goes bust I will claim off my credit card for the flights
    We have friends who are on a TUI package soon - but flying with TC airlines, part of the deal as booked.

    TUI shop staff have advised that the flights will go ahead - based on a briefing from TUI head office.

    That suggests that the airline arm of TC can continue operating even if the parent company goes bust.

    Has anybody more of an insight as to this potential scenario ?
    • Alan Bowen
    • By Alan Bowen 21st Sep 19, 1:11 PM
    • 3,358 Posts
    • 1,702 Thanks
    Alan Bowen
    No, what they mean is TUI will rearrange the flight, either with one of their own planes, or charter in another airline. It really looks as though TC and the airline survive or fall as one
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