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  • FIRST POST
    • Grandmama
    • By Grandmama 20th Sep 19, 4:28 PM
    • 115Posts
    • 183Thanks
    Grandmama
    0 WOW
    Thomas cook prepaid MasterCard
    • #1
    • 20th Sep 19, 4:28 PM
    0 WOW
    Thomas cook prepaid MasterCard 20th Sep 19 at 4:28 PM
    I have a pre paid Thomas cook MasterCard with quite a few euros on it. If Thomas cook goes under will I lose my euros or are they safe?
Page 1
    • worried jim
    • By worried jim 20th Sep 19, 4:32 PM
    • 10,840 Posts
    • 17,095 Thanks
    worried jim
    • #2
    • 20th Sep 19, 4:32 PM
    • #2
    • 20th Sep 19, 4:32 PM
    Short answer no.
    "Only two things are infinite-the universe and human stupidity, and I'm not so sure about the universe"
    Albert Einstein
    • Grandmama
    • By Grandmama 20th Sep 19, 4:37 PM
    • 115 Posts
    • 183 Thanks
    Grandmama
    • #3
    • 20th Sep 19, 4:37 PM
    • #3
    • 20th Sep 19, 4:37 PM
    Not what I really wanted to hear. Would my travel insurance cover my loss?
    • Sea Shell
    • By Sea Shell 20th Sep 19, 4:44 PM
    • 2,620 Posts
    • 4,721 Thanks
    Sea Shell
    • #4
    • 20th Sep 19, 4:44 PM
    • #4
    • 20th Sep 19, 4:44 PM
    Is this not underwritten by MasterCard?

    Isn't it just a branded card, which can be used anywhere?
    " That pound I saved yesterday, is a pound I don't have to earn tomorrow " JOB DONE!!
    This should now read "It's time to start digging up those Squirrelled Nuts"!!!
    • SweetPotatoPie
    • By SweetPotatoPie 20th Sep 19, 4:45 PM
    • 94 Posts
    • 162 Thanks
    SweetPotatoPie
    • #5
    • 20th Sep 19, 4:45 PM
    • #5
    • 20th Sep 19, 4:45 PM
    You need to ask your travel insurance. Could you not go to store and ask for them to transfer the euros on the card into your bank account? As in - ask them to buy them back?
    • _shel
    • By _shel 20th Sep 19, 4:45 PM
    • 2,356 Posts
    • 4,342 Thanks
    _shel
    • #6
    • 20th Sep 19, 4:45 PM
    • #6
    • 20th Sep 19, 4:45 PM
    Not what I really wanted to hear. Would my travel insurance cover my loss?
    Originally posted by Grandmama
    Just spend it now?
    • Sea Shell
    • By Sea Shell 20th Sep 19, 4:46 PM
    • 2,620 Posts
    • 4,721 Thanks
    Sea Shell
    • #7
    • 20th Sep 19, 4:46 PM
    • #7
    • 20th Sep 19, 4:46 PM
    Short answer no.
    Originally posted by worried jim
    Which of the OP's questions is that in response to. They asked 2.
    " That pound I saved yesterday, is a pound I don't have to earn tomorrow " JOB DONE!!
    This should now read "It's time to start digging up those Squirrelled Nuts"!!!
    • Grandmama
    • By Grandmama 20th Sep 19, 4:47 PM
    • 115 Posts
    • 183 Thanks
    Grandmama
    • #8
    • 20th Sep 19, 4:47 PM
    • #8
    • 20th Sep 19, 4:47 PM
    It says MasterCard on it, I had it from a Thomas cook shop travel agent, it's to take to Spain in october.
    • Grandmama
    • By Grandmama 20th Sep 19, 4:50 PM
    • 115 Posts
    • 183 Thanks
    Grandmama
    • #9
    • 20th Sep 19, 4:50 PM
    • #9
    • 20th Sep 19, 4:50 PM
    Thomas cook have now closed all their foreign exchange in the shops. They must have known a few months ago things were not so good! Will take it with me and try to use it. If unable I have another card.
    • Grandmama
    • By Grandmama 20th Sep 19, 4:54 PM
    • 115 Posts
    • 183 Thanks
    Grandmama
    It is a MasterCard, with Thomas cook on it as well. I will take it with me and if denied.Will use another card. I cannot be the only person with one. Thomas cook closed their foreign exchange in the shops a few months ago!
    • Sea Shell
    • By Sea Shell 20th Sep 19, 4:56 PM
    • 2,620 Posts
    • 4,721 Thanks
    Sea Shell
    Is there a number on the back of the card. Maybe ring them and ask.

    Surely, if you've paid x to TC which they've converted into X euros (for a commission/fee) and loaded on the card...it's a done deal and MasterCard will honour the balance.

    How much is on there?
    " That pound I saved yesterday, is a pound I don't have to earn tomorrow " JOB DONE!!
    This should now read "It's time to start digging up those Squirrelled Nuts"!!!
    • Grandmama
    • By Grandmama 21st Sep 19, 12:07 AM
    • 115 Posts
    • 183 Thanks
    Grandmama
    309 euros! I have used it in the past for buying things in shops to save carrying cash around in spain. Been very useful actually. I will just hope to use it then in future get another type of card. Thanks for everybody's input.
    • EveryWhere
    • By EveryWhere 21st Sep 19, 12:31 AM
    • 2,837 Posts
    • 1,404 Thanks
    EveryWhere
    Perhaps you can use it to top up another card, such as Revolut.
    • Westin
    • By Westin 21st Sep 19, 9:00 AM
    • 2,073 Posts
    • 1,520 Thanks
    Westin
    There have been a few TC branded cards over the years. Is your one one of these -
    https://thomascook.cashpassport.com/

    I would check who issued the card and contact them but I think you will be fine.
    • Grandmama
    • By Grandmama 21st Sep 19, 9:59 AM
    • 115 Posts
    • 183 Thanks
    Grandmama
    Yes westin, it is that one. Thanks for advice , will ring and check.
    • eDicky
    • By eDicky 21st Sep 19, 10:40 AM
    • 4,933 Posts
    • 3,033 Thanks
    eDicky
    I have used it in the past for buying things in shops to save carrying cash around in spain. Been very useful actually. I will just hope to use it then in future get another type of card.
    Originally posted by Grandmama
    Just using your ordinary bank debit card, even with its fees, is likely to be cheaper than using the TC Cash Passport and similar cards, and a lot less hassle. For best value and no fees use Starling Bank or Metro Bank (Europe only) cards.
    • worried jim
    • By worried jim 21st Sep 19, 12:53 PM
    • 10,840 Posts
    • 17,095 Thanks
    worried jim
    Not what I really wanted to hear. Would my travel insurance cover my loss?
    Originally posted by Grandmama
    No, as in you wont lose your money! Apologies.
    "Only two things are infinite-the universe and human stupidity, and I'm not so sure about the universe"
    Albert Einstein
    • JezR
    • By JezR 21st Sep 19, 2:21 PM
    • 1,597 Posts
    • 1,146 Thanks
    JezR
    The terms for the card linked to above includes the following:
    This Card is an electronic money product and although it is a product regulated by the UK Financial Conduct Authority and the UK Prudential Regulation Authority, it is not covered by the UK Financial Services Compensation Scheme or any other compensation scheme. However, in order to provide protection to you, the funds held in respect of the Card are held by us, an issuing bank authorised by the UK Prudential Regulation Authority and regulated by the UK Financial Conduct Authority and the UK Prudential Regulation Authority, on trust, to ensure the funds are safeguarded in the unlikely event of insolvency.
    • Grandmama
    • By Grandmama 22nd Sep 19, 9:10 AM
    • 115 Posts
    • 183 Thanks
    Grandmama
    Thanks all. Some really good advice.
    • dleafy
    • By dleafy 25th Sep 19, 5:09 PM
    • 122 Posts
    • 12 Thanks
    dleafy
    I've got a one. It had $1200 and €200. I converted it to GBP.
    I took 500 out at the ATM yesteday and 500 today. I've added 28.46 today to make the total left 101.50. I'll be taking the final 100 out tomorrow. (it costs 1.50 per time to use a UK ATM).
    I'm told that there was no need to, but I just feel safer changing to a card that doesn't have Thomas Cook emblazened on the front when I go to Miami in 2 weeks. I'll be getting a Caxton card instead.
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