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    • stevdl
    • By stevdl 3rd Mar 10, 11:29 AM
    • 4 Posts
    • 0 Thanks
    stevdl
    • #2
    • 3rd Mar 10, 11:29 AM
    • #2
    • 3rd Mar 10, 11:29 AM
    The streetstats site isn't giving very accurate results at the moment...it reports less than half my actual download speed (tested on a number of other sites). Their servers are probably overloaded by readers of the weekly mse email. You might want to try again later if you see the same thing.

    Not sure if I'm allowed to recommend other sites but I've found speedtest.net good in the past. It lets you to choose your download server so you can test the speed and delay to other parts of the world (invaluable to me because I do a lot of remote working with people in other countries). The link between you and your ISP is supposed to be the main bottleneck (and it usually is) but it's amazing how slow things can get when you are communicating with people or servers in other countries, especially some of the less developed ones.
    • web ferret
    • By web ferret 3rd Mar 10, 12:24 PM
    • 248 Posts
    • 71 Thanks
    web ferret
    • #3
    • 3rd Mar 10, 12:24 PM
    • #3
    • 3rd Mar 10, 12:24 PM
    I agree, something amiss with the streetstats site.
    I tested the work connection this lunchtime and it recorded 2Mb - Its nearer 7Mb on other sites including the one mentioned above which I have used before.
    Last edited by web ferret; 03-03-2010 at 12:26 PM.

    • JDPower
    • By JDPower 3rd Mar 10, 7:43 PM
    • 1,587 Posts
    • 1,493 Thanks
    JDPower
    • #4
    • 3rd Mar 10, 7:43 PM
    • #4
    • 3rd Mar 10, 7:43 PM
    I don't know why StreetStats was included in this guide, it's been notoriously inaccurate since it launched and IIRC was rubbished on this very site (not working at all when I try entering my post code).
    Last edited by JDPower; 03-03-2010 at 7:47 PM.
    • steliz
    • By steliz 3rd Mar 10, 9:27 PM
    • 54 Posts
    • 2 Thanks
    steliz
    • #5
    • 3rd Mar 10, 9:27 PM
    • #5
    • 3rd Mar 10, 9:27 PM
    Does anyone know which settings I should check to find out if any video streaming programs are using my bandwidth.
    • JDPower
    • By JDPower 3rd Mar 10, 10:38 PM
    • 1,587 Posts
    • 1,493 Thanks
    JDPower
    • #6
    • 3rd Mar 10, 10:38 PM
    • #6
    • 3rd Mar 10, 10:38 PM
    Does anyone know which settings I should check to find out if any video streaming programs are using my bandwidth.
    Originally posted by steliz
    Surely you know if you've been watching streaming vids?
    • PM1
    • By PM1 4th Mar 10, 7:00 AM
    • 23 Posts
    • 9 Thanks
    PM1
    • #7
    • 4th Mar 10, 7:00 AM
    • #7
    • 4th Mar 10, 7:00 AM
    I periodically use mybroadbandspeed - co - uk to test my speed, run three tests in succession, and download the history as a csv, so I have built up a picture over time of my speeds. It comes in at the same speed as the streetstats site.

    I would like to be able to test from home to my ISP, as well as from home through the ISP to a remote test, to investigate all the paths.
    • kwikbreaks
    • By kwikbreaks 4th Mar 10, 7:17 AM
    • 8,972 Posts
    • 4,488 Thanks
    kwikbreaks
    • #8
    • 4th Mar 10, 7:17 AM
    • #8
    • 4th Mar 10, 7:17 AM
    > I would like to be able to test from home to my ISP

    Some ISPs have in-house speed tests so check the website of yours. Tiscali used to have one which was notoriously inaccurate - anybody with more than the 100kbps routinely available to Tiscali customers at peak times would see massive speeds reported which exceeded their sync

    As I recall MSE used to recommend Tiscali - this just goes to show that treating broadband as a commodity like electricity and recommending the cheapest offering is a very big mistake. The best advice I can offer for ensuring people get the best from their line itself and pick the best ISP for their needs is to do their research on a site dedicated to broadband matters (eg ThinkBroadBand) and not one dedicated to money saving with a few tech boards added.
    • brewerdave
    • By brewerdave 4th Mar 10, 7:23 AM
    • 5,607 Posts
    • 2,492 Thanks
    brewerdave
    • #9
    • 4th Mar 10, 7:23 AM
    • #9
    • 4th Mar 10, 7:23 AM
    I enter my postcode on streetstats - good news - the result is as accurate as any other site for speed .... but bad news ... it obviously thinks I'm connected to another nearby exchange as its offering me faster connections with LLU /ADSL2 + suppliers (there are none on my exchange which only supplies ~ 1350 premises so is very unlikely to ever have any!)
    • Giggerata
    • By Giggerata 22nd Sep 10, 9:59 AM
    • 9 Posts
    • 1 Thanks
    Giggerata
    virgin media
    hello, I am paying for a speed of 10 Mbps and on speedtest.net I get 4.9 Mbspwhile on thinkbroadband.com I get a speed of 1.7 Mbps. When I spoke with Virgin the other day, they recorded a speed of 6.5 on speedtest and said that is the one they use and they are not interested in what I have to say about thinkbroadband. I don't understand why I should get such a different result time after time. Any thoughts would be welcome.
  • lucylucky
    hello, I am paying for a speed of 10 Mbps You are paying for a speed up to 10 Mbps and on speedtest.net I get 4.9 Mbspwhile on thinkbroadband.com I get a speed of 1.7 Mbps. When I spoke with Virgin the other day, they recorded a speed of 6.5 on speedtest and said that is the one they use and they are not interested in what I have to say about thinkbroadband. I don't understand why I should get such a different result time after time. Any thoughts would be welcome.
    Originally posted by Giggerata

    It is always worth doing a number of tests with the same site over a period of time and at different times of the day. Then you may well have some ammunition to confront them with
    • kwikbreaks
    • By kwikbreaks 22nd Sep 10, 10:28 AM
    • 8,972 Posts
    • 4,488 Thanks
    kwikbreaks
    There is something screwey about the routing between VM and ThinkBroadBand. I believe that 50Mbps users routinely see abysmal speed reported by TBB but other testers show speeds close to the theoretical maximum. I have 20Mbps VM and on the few occasions I've tried the TBB tester it has given a poor result for me too.

    VM don't recommend any speedtest sites - they suggest you download a couple of big files together from their own servers and check what the operating system is reporting the combined speeds at (beware that you have 10Mbps and the opsys may report in MBps so multiply that by 8. There are also overheads involved so you can't get the full 10Mbps as downloaded data even if your connection is actually delivering that.

    ===update===
    I just remotely accessed my machine at home and ran a test on speedtest then TBB. These are the results....



    Last edited by kwikbreaks; 22-09-2010 at 10:35 AM.
    • louthemoo20
    • By louthemoo20 20th Jan 11, 1:05 PM
    • 23 Posts
    • 3 Thanks
    louthemoo20
    Does anyone know of a router with a signal booster? I'm not very technical but have tried a few things with my current router which is now in the bin cos it's so crap so i need a new one!
    • brewerdave
    • By brewerdave 21st Jan 11, 7:29 AM
    • 5,607 Posts
    • 2,492 Thanks
    brewerdave
    Does anyone know of a router with a signal booster? I'm not very technical but have tried a few things with my current router which is now in the bin cos it's so crap so i need a new one!
    Originally posted by louthemoo20
    Do you mean a booster for your WIRELESS signal?? If so, try a N spec router - much better range than b/g spec routers.
    If you are talking about the internet side ie a router/modem coping better with high attentuation phone lines then suggest you look at customer reviews on something like Broadbandbuyer or post on a specialist tech forum.
    • macman
    • By macman 21st Jan 11, 10:59 AM
    • 43,318 Posts
    • 18,500 Thanks
    macman
    hello, I am paying for a speed of 10 Mbps and on speedtest.net I get 4.9 Mbspwhile on thinkbroadband.com I get a speed of 1.7 Mbps. When I spoke with Virgin the other day, they recorded a speed of 6.5 on speedtest and said that is the one they use and they are not interested in what I have to say about thinkbroadband. I don't understand why I should get such a different result time after time. Any thoughts would be welcome.
    Originally posted by Giggerata
    What modem are you using? I've seen VM set-ups where the service is the standard base 10MBps one, but the modem being used is still the old USB+ethernet one, and this will not support more than 4Mbps if using USB. Changing the USB cable for an ethernet cable will give you the full 10Mbps potential.
    No free lunch, and no free laptop
    • banger9365
    • By banger9365 21st Jan 11, 11:34 AM
    • 1,665 Posts
    • 640 Thanks
    banger9365
    not bad for 50mbs on virgin



    a better speed test for virgin
    http://www.speedtest.bbmax.co.uk/results.php?t=1295612522&v=11898565

    this one works fine with virgin


    i have found that not many work well with virgin and thinkbroadband is the worst one to use on virgin (cable),
    speedtest.net and bbmax are the better ones to use for virgin .
    yes i am on 50mbs ,and do know that not many can push the connection to the max ,even downloading large files on some site do not even touch the max speed ,you have to use two or more large files to max it out ,thats why i am on 50mbs ,to game,voip and use the net at same time with out a slow down
    there or their,one day i might us the right one ,until then tuff


    • maveli
    • By maveli 21st Jan 11, 12:24 PM
    • 569 Posts
    • 238 Thanks
    maveli
    An MSE thought. The BT iPlate is a useless thing. Just remove the ring wire and that will do much better than iplate.
    • grumpycrab
    • By grumpycrab 25th Apr 12, 9:27 AM
    • 4,175 Posts
    • 2,008 Thanks
    grumpycrab
    I've just sorted our "upto 8MB" broadband out. If you suspect a problem here's a checklist:-

    1. run a couple of different speed testers at different times of the day. Use a WIRED connection to your router (although a good wireless connection initially isn't a problem).
    With a conjested exchange and/or ISP you may find big variances throughout the day. You are looking for the highest speeds at the quietest times of the day (e.g. before midday, after midnight).

    2. Cabling. What state is your phone cabling in? Find your master socket. There is a test socket at the master socket - try doing speed tests from there. Temporarily remove extension cables. If your master socket and/or the wiring from the outside to the master socket is ancient you should get this checked and/or replaced. Legally this has to be done by BT/Openreach but if you can wire a plug you could do this. Or get a local technician in to do it for you.

    3. Finally its time to talk to your ISP. This can be the difficult bit but with a bit of patience and knowledge its easier than you think. DO NOT RING CUSTOMER SERVICES OR TECHNICAL SUPPORT. Apart from possibly charging you they will ask the most basic of questions and you will get frustrated. Most ISPs have online support forums which may provide a much better technial support than via the telephone.

    An example is Talk Talk. Register at this forum
    http://www.talktalkmembers.com/forums/forumdisplay.php?f=37
    And post a new topic with the relevant details. Their reply will not be immediate but the support here is first class. Other ISPs have similar forums or online tech support tools. Use these as your first port of call with your ISP.

    Finally note that if your ISP does modify your setup it may take a few days for your broadband connection to reach maximum performance. During this period you should keep your router switched on.
    If you put your general location in your Profile, somebody here may be able to come and help you.
    • penrhyn
    • By penrhyn 25th Apr 12, 9:42 AM
    • 15,006 Posts
    • 8,056 Thanks
    penrhyn
    Running speed testers is all well and good but will not help to diagnose line problems.
    The best way to do this is to find out how to log on to your router locate its router statistics and understand what they are telling you.

    Useful article here.
    http://www.kitz.co.uk/adsl/linestats.htm#attenuation

    If you are with Sky there is a tool for that.

    http://www.skyuser.co.uk/tutorials/how_to_use_the_skyuser_router_stats_tool.html


    If you need to sort out your extensions and the effect of the dreaded bell wire look here.
    http://www.dslzoneuk.net/socket.php
    Last edited by penrhyn; 25-04-2012 at 9:45 AM.
    That gum you like is coming back in style.
    • Clwyd
    • By Clwyd 13th Aug 13, 10:52 PM
    • 5 Posts
    • 1 Thanks
    Clwyd
    1) Plug your modem/router directly into the master socket (not an extension socket which maybe more conveniently situated) - this will give you the best speed for your set-up.
    2) Use 'homeplugs' which utilise the electrical wiring system in the house as a network. Some makes allow a 'straight-through' connection that frees up the socket for other appliances. Connect the output from the router into one 'homeplug', place another into the socket nearest to your (TV, PC, NAS unit, Print server, etc.) and get a speedy connection. Multiple 'homeplugs' can be used to grow your network. There are several different makes to choose from - Homeplug is just one of them.

    Using the above info, I was able to boost my sedentary 5Mb service, running 2 wired PC's and a Wii on wifi, to 13Mb and incorporating a print server as well. The 'homeplug' I chose was not 'straight-through' but had 4 outlet connections on each unit (which virtually allows you to set up a mini office environment)!
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