Mansion 23" led tv

I too, like the people above have had the same problems with Mansion TV, no stock, held at customs, no CE markings, etc. I did try and Google them for info before I bought but found nothing. I still placed my order for a 32 inch thinking that I was taking a chance on the TV rather than the company, that was a little over a month ago and still no TV. As far as I'm aware not every item has to be tested for CE approval as this would be impractical for high volume items like TV's. Although I haven't researched this fully I'm pretty sure that batch testing would be sufficient for CE approval on a product as they would be built within certain tolerances. I used to own an electronics manufacturing company and I've never seen a company with a specific department for CE approvals but I do know of companies sending a new product off for CE certification before being allowed to market. Maybe others would like to research this for themselves, my opinion is that this is an excuse for some other "problem". I have called them again today and have been told that my TV is being dispatched today and that I'll have it by the end of the day tomorrow and will receive an email from Parcelforce later today with tracking information. I'll update with further developments. I paid for the TV by Visa debit card and do know that you can request your bank to initiate a Chargeback for goods not received etc, whereby Visa debit the suppliers bank account in your favour, but apparently not many consumers or indeed banks know about this so be prepared to argue your case if need be. Hopefully, this will give those people that have paid by debit card rather than credit card some peace of mind. Again, you may want to research this for yourself.

Update on my previous post. Although I was told that my TV was dispatched yesterday I have now received an email from Mansion TV stating that my item has been sent today and will be with me on Monday. I telephoned them and asked for my tracking number which they gave me and checked it out with Parcelforce after explaining the situation to them. They have told me that the tracking number is genuine and it is due for collection today with delivery on Monday and that it is being picked up from Unit 10A Belmont Industrial Estate, Durham under the company name of Red Saunas. They are also calling me this evening to confirm that the goods have been picked up...great service from Parcelforce. I'll update on Monday to confirm what, if anything, turns up.

Just a polite note to Spannerzone. It is very common for goods coming from the far East or outside the EU to be held at Customs for not having CE markings or the necessary paperwork or Certificates of Conformity. Having CE approval is no guarantee of quality and is no reason to "run for the hills". If you went over to Japan and bought yourself a top of the range TV it would not have CE approval as it only applies to goods sold in the EU. It is extremely common for UK manufacturers to sub-contract electronic manufacturing to China for many types of specialist high value industrial equipment and was my main competition in my own business. I have no concerns about buying goods manufactured in China. Not everybody wants an expensive top of the range TV or indeed have or want credit cards. I personally don't have a credit card, if I can't afford it I can't have it. I have no doubt that all of the people on this website will feel pretty silly if we have been ripped off but surely that's the point of this forum so as something can be done about it...there's nothing worse for a business than bad press...and hindsight is a great thing. Buying from a start up business is always a risk no matter what their intentions...good or bad. Being lectured about how stupid we have all been doesn't really help...nor does unnecessarily panicking people with unconfirmed speculation without having the facts at hand. If Unit 10A is still showing as being available for rent then maybe that's the fault of the Estate Agent...we all know you can't trust them! There must be someone in Unit 10A as Parcelforce have confirmed the pick up address to me. I shall soon find out and update on Monday as to what if anything turns up and my opinion as to quality of the goods as a qualified electronics engineer with over 35 years of electronic manufacturing experience.