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  • FIRST POST
    • MSE Naomi
    • By MSE Naomi 15th Oct 19, 5:12 PM
    • 324Posts
    • 73Thanks
    MSE Naomi
    MSE Poll: When did you last use your bank branch?
    • #1
    • 15th Oct 19, 5:12 PM
    MSE Poll: When did you last use your bank branch? 15th Oct 19 at 5:12 PM
    Poll started 15 October 2019
    Whether itís down to customer behaviour, cost-cutting or both, banks are closing branches left, right and centre Ė in fact, 100s of branches have been shutting their doors every year.

    So when did you last use your main bankís branch?

    Did you vote? Are you surprised at the results so far? Have your say below.

    If you haven't already, join the forum to reply.

    Thanks!
Page 1
    • Labman20
    • By Labman20 16th Oct 19, 10:03 AM
    • 22 Posts
    • 28 Thanks
    Labman20
    • #2
    • 16th Oct 19, 10:03 AM
    • #2
    • 16th Oct 19, 10:03 AM
    The vote is missing an important option. 'I've never used my banks branch'. I have a branch within a 5 min walk of work but I've never been inside, I run it completely from its website.
    • duncanthedog
    • By duncanthedog 16th Oct 19, 12:27 PM
    • 1,010 Posts
    • 2,233 Thanks
    duncanthedog
    • #3
    • 16th Oct 19, 12:27 PM
    • #3
    • 16th Oct 19, 12:27 PM
    At least once a month but sometimes more than that, it's the only place to get £5 notes and thus having a pocket full of coins.
    • worried jim
    • By worried jim 16th Oct 19, 12:29 PM
    • 10,915 Posts
    • 17,221 Thanks
    worried jim
    • #4
    • 16th Oct 19, 12:29 PM
    • #4
    • 16th Oct 19, 12:29 PM
    Branch! I don't even use ATM's now!
    • Sleepyblondie
    • By Sleepyblondie 16th Oct 19, 1:04 PM
    • 1 Posts
    • 0 Thanks
    Sleepyblondie
    • #5
    • 16th Oct 19, 1:04 PM
    • #5
    • 16th Oct 19, 1:04 PM
    You don’t have the option I need

    My local branches are all closed so I can’t visit them. I
    • NBLondon
    • By NBLondon 16th Oct 19, 2:32 PM
    • 3,128 Posts
    • 15,836 Thanks
    NBLondon
    • #6
    • 16th Oct 19, 2:32 PM
    • #6
    • 16th Oct 19, 2:32 PM
    About 3 weeks ago.

    I found a travellers cheque at the back of a drawer and went to pay it into my account. Then I watched with amusement as the counter clerk had clearly never seen one before and had to ask her supervisor what to do with it. To be fair, the cheque was only a few years younger than she was...

    Cashed OK though. Thank you TSB Archway (North London) branch.
    "I spent a lot of money on booze, birds and fast cars. The rest I just squandered."
    • Prinzessilein
    • By Prinzessilein 16th Oct 19, 5:38 PM
    • 2,976 Posts
    • 14,022 Thanks
    Prinzessilein
    • #7
    • 16th Oct 19, 5:38 PM
    • #7
    • 16th Oct 19, 5:38 PM
    I don't do online banking...neither does my OAP Mum.

    I visit our local branch at least once a month...I use the machine in-bank to pay my credit card bill(in full, each month) and also get some cash...sometimes I also use the big coin machine to pay in the contents of my piggy-bank.
    • Nick_C
    • By Nick_C 16th Oct 19, 5:43 PM
    • 5,618 Posts
    • 9,260 Thanks
    Nick_C
    • #8
    • 16th Oct 19, 5:43 PM
    • #8
    • 16th Oct 19, 5:43 PM
    I have a savings account with a BS which doesn't make same day faster payments. I go to my local bank, take money from the BS account using a cash card, and immediately pay it into my current account using an ATM.

    Thats a one off though. Most of my banking is on line.
    • POPPYOSCAR
    • By POPPYOSCAR 16th Oct 19, 5:50 PM
    • 13,026 Posts
    • 29,126 Thanks
    POPPYOSCAR
    • #9
    • 16th Oct 19, 5:50 PM
    • #9
    • 16th Oct 19, 5:50 PM
    I don't do online banking...neither does my OAP Mum.

    I visit our local branch at least once a month...I use the machine in-bank to pay my credit card bill(in full, each month) and also get some cash...sometimes I also use the big coin machine to pay in the contents of my piggy-bank.
    Originally posted by Prinzessilein
    Neither do we or our 23 year old daughter.

    She visits her branch in her lunch hour.

    She has experienced friends having problems with online banking so prefers the personal touch in branch.

    Our son does do online banking and has twice had to argue about transactions he did not make on his account and had to threaten to remove all his accounts and mortgage from them if they did not credit his account back.
    • SBTaxi
    • By SBTaxi 16th Oct 19, 7:56 PM
    • 15 Posts
    • 1 Thanks
    SBTaxi
    Wish I could visit my local branch, as has been mentioned earlier, mine has been closed.
    • Tigsteroonie
    • By Tigsteroonie 16th Oct 19, 7:58 PM
    • 23,429 Posts
    • 58,672 Thanks
    Tigsteroonie
    Any branch of my bank? Four years ago ... then they closed it. I now use the Post Office instead.

    My branch of my bank? Over twenty years ago. I moved away but never changed branch!
    Mrs Marleyboy

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    Proud Parents to an Au-some son
    • JuicyJesus
    • By JuicyJesus 17th Oct 19, 1:47 PM
    • 3,664 Posts
    • 4,172 Thanks
    JuicyJesus
    I went last week because I was going to the arcade and wanted some coins. Turns out that I didn't even really need to do that because they have a change machine and a cashpoint round the corner.

    Beyond that I don't think I ever set foot in a branch more than a couple of times a year. And to be honest with my new bank I can use the Post Office round the corner from my house to do pretty much anything I'd need to.
    urs sinserly,
    ~~joosy jeezus~~
    • LHW99
    • By LHW99 17th Oct 19, 5:37 PM
    • 2,267 Posts
    • 2,139 Thanks
    LHW99
    My main banks (C/A & savings) don't have branches, so nowhere to go.
    • LesD
    • By LesD 22nd Oct 19, 9:26 PM
    • 2,062 Posts
    • 669 Thanks
    LesD
    Not a very illuminating poll. My visits are only ever to pay in cheques (those paper things) when I'm in town anyway.

    If a branch didn't exist, I'd post them (like my wife does).
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