Missold PPI via Resolver claim

DebtbustingDiva · 23 August 2019 at 6:44PM

Hi there

I have been diligently putting in my PPI claims since January via resolver. Had some successes and fortunate to have received over £9k. I submitted a flurry at the end of July and some mid-August (about 30) but haven't received responses from Santander, GE Money. Kensington Mortgages, Intelligent Finance, Hitachi and Prestige. I have chased via resolver but am thinking it might be wort my time to put a couple of hours work in to do an individual claim via these company's websites so I don't miss the deadline.

Overkill or worth it?

Hope everyone is enjoying the long-awaited sunshine!

[Deleted User] · 23 August 2019 at 7:22PM

Resolver is very hit and miss with regard to forwarding your complaints.

It's always best to send your complaint directly, rather than hoping that a third party will get round to doing it for you.

Debs_1870 · 23 August 2019 at 8:53PM

I put in a claim at the end of June and as I wasn’t sure what I was entitled to and was still paying for my policy now I put in a claim via Resolver under Plevin. I heard very little apart from an acknowledgement until this week. I received a phone call asking a couple of questions about how I bought the policy and I explained that when I took out my mortgage I was told I had to have ppi it wasn’t an option. I received a letter yesterday offering me £12650! I was really happy as wasn’t expecting any more than maybe a few thousand at the most.
I would highly recommend using the tool as I did very little work and didn’t pay any of my money to a third party.

SonOf · 23 August 2019 at 10:53PM

I would highly recommend using the tool as I did very little work and didn’t pay any of my money to a third party.

At this very late stage, I wouldnt risk resolver. I would go direct. Resolver does have a failure rate in respect of complaints not actually making it to the bank.

Bermonia · 23 August 2019 at 11:26PM

Resolver is renowned for utilising incorrect email addresses... despite being advised of this over and over again.

Also exceptionally glitchy, always go direct!

[Deleted User] · 24 August 2019 at 12:21AM

DebtbustingDiva wrote: »

I have been diligently putting in my PPI claims since January via resolver. Had some successes and fortunate to have received over £9k. I submitted a flurry at the end of July and some mid-August (about 30)

You must have had an enormous amount of debt if you were able to put in "about thirty" PPI mis-selling complaints?

DebtbustingDiva wrote: »

. I have chased via resolver but am thinking it might be wort my time to put a couple of hours work in to do an individual claim via these company's websites so I don't miss the deadline.

If you've already received £9,000 in redress, why are your other complaints being made only now?
I'm certain you won't be the only one sending the same complaint via multiple portals, but thirty?

DebtbustingDiva · 24 August 2019 at 11:35PM

Debs_1870 wrote: »

I put in a claim at the end of June and as I wasn’t sure what I was entitled to and was still paying for my policy now I put in a claim via Resolver under Plevin. I heard very little apart from an acknowledgement until this week. I received a phone call asking a couple of questions about how I bought the policy and I explained that when I took out my mortgage I was told I had to have ppi it wasn’t an option. I received a letter yesterday offering me £12650! I was really happy as wasn’t expecting any more than maybe a few thousand at the most.
I would highly recommend using the tool as I did very little work and didn’t pay any of my money to a third party.

Really pleased to hear of your success

DebtbustingDiva · 24 August 2019 at 11:36PM

Hi there

Thanks for your judgement rather than advice that I was actually seeking.

Regards

DebtbustingDiva · 24 August 2019 at 11:37PM

Thanks, taking your advice,
.

Missold PPI via Resolver claim

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