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  • espresso
    If anyone is interested? I have just threayened to leave Virginmedia/NTL and their new offer to me was-18 for Broadband unlimited downloads and 2mb speed and 1.95 for phone inc' of line rental and 24/7 talk! Does that sound a good deal or what??
    Originally posted by gasman
    No not to me!

    18 for 2MB Broadband

    Blue text on this forum usually signifies hyperlinks, so click on them!..
  • lmw1977
    Do you think i could say that the speed is really bad and because of this i have the right to break out of the contract without penatly simply because they arent supplying the advertised speed.
    Originally posted by KingRoLo
    I'd say this probably will not hold; I was having a terrible time with Orange around this time last year, loss of connection etc. once every 3-4 days for a 24-48hr period and I was still in contract with them; there contract stated unless the service is lost 1 month in 3 then we have no right to cancel (I'm paraphrasing there). This was to do with industry guidelines I believe; i.e. ISPs cannot be expected to provide a 100% up service and so there regulator set "acceptable" downtime limits.

    And with speed the whole reason for Ofcom starting to take an interest is because of the magic "up to" phrase.

    If like me you're house and the exchange are at separate ends of a bit of damp string then speeds are likely to be at the lower end of the "up to".

    To be fair to Orange they were more reliable after the whole saga; but it's started again for me recently.

    Not to worry tho, I'm scouting round for better deals now as my contract finished recently!
    DMP Mutual Support Thread Member No 201

    DMP with Payplan DFD sometime in 2017 !

    BUT...I'm Proud to be dealing with my debt.
  • bargains4betty
    Too far from the exchange!!
    Apparently we are too far from the exchange and our lines are of poor quality!! However someone was telling me about mobile broadband which is offered by vodaphone - apparently if you get a good signal on your vodaphone mobile,which we do, then we can get a reasonable speed broadband this way. Does anyone know anything about this - please explain in simple terms! Presently we pay two line rentals to BT as we need access to phone and internet.
    • MSE Archna
    • By MSE Archna 6th Feb 08, 3:49 PM
    • 1,874 Posts
    • 6,140 Thanks
    MSE Archna
    Hi bargains4betty,

    We're currently researching the top mobile broadband deals and there will be an article on it in the free weekly tip this week or next. Keep an eye out for it. If you're not already signed up you can sign up here:

    Don't miss another deal! Get MoneySavingExpert's Weekly Email
    It's full of new guides, tips, & loopholes; free & spam free
    Report inappropriate posts: forumteam@moneysavingexpert.com




  • point3
    Apparently we are too far from the exchange and our lines are of poor quality!! However someone was telling me about mobile broadband which is offered by vodaphone - apparently if you get a good signal on your vodaphone mobile,which we do, then we can get a reasonable speed broadband this way. Does anyone know anything about this - please explain in simple terms! Presently we pay two line rentals to BT as we need access to phone and internet.
    Originally posted by bargains4betty
    Vodafone announced on 4th Feb that they were halving the price of their personal mobile broadband package to 15 per month. It's mentioned on their website as "Mobile Broadband latest offers" and gives a phone number to ring (08080 254 254) or suggests calling instore. They haven't updated the rest of the site though and if you try to order online you will be billed 30 per month plus the cost of the modem :rolleyes: .
  • Nicky889
    Cheap Phone and broadband package
    I have never written on here before but reading everyone's messages, just wanted to say that I am currently with Pipex for my line rental, unlimited anytime calls and broadband. I was in the process of changing to Talk Talk, when Pipex called and have offered me the whole above package for 15.99, so definately worth asking before you swap!!!! Hope this benefits someone else x x x
  • arefem
    The LLU trap
    I only found this out a couple of weeks ago. I switched to TT, and my initial contract is about to end, so i was looking for an alternative. My local exchange has now been unbundled and TT have me on thier own equipment. Turns out if I want to switch, all the providers in my area say must have a BT line. This means if I want to switch to say JoeBlogs Broadband service first, I have to pay BT 125 for re-connection and stay with them for 12 months for line rental otherwise they will charge me another 70. So it seems like I'm stuck with TT until someone else outs thier own equipment into my exchange. Of course I could jsut swith back to BT and take out a Broadband and calls package, but it still grates that I'd have to pay BT for the priviledge. I think this is an anti-competitive practice, but Ofcom tell me it's acceptable!
  • singlejames
    o2 offers
    I am told that o2 customers who are due to upgrade can negotiate an upgrade package that contains heavily discounted broadband, some customers can even get it for free. My uncle got a deal where he pays only 2.50 per month for 8gb speeds, and he got a wireless router, and a 90 or 100 day cash back guarantee. and he tells me this broadband is very good. From what I read online this is true.
  • deklan99
    Of course I could jsut swith back to BT and take out a Broadband and calls package, but it still grates that I'd have to pay BT for the priviledge. I think this is an anti-competitive practice, but Ofcom tell me it's acceptable!
    Originally posted by arefem
    In this conext a "BT Line" means a standard analogue phone line connected to BT's equipment at the exchange.
    Many providers can connect now - the phone co-ops info is the clearest http://www.thephone.coop/residential/linerental/installreconnect.html but others include the post office, madasafish http://www.madasafish.com/talk/new-line-installation.shtml, plusnet.
    Some of those will reconnect you along with calls/broadband packages but none, including BT, will happily stump up to openreach only for you to take your business for calls/line rental elsewhere.
    Apart from all that you may not be liable for the charge in any case - I wasn't charged when I escaped from TalkTalk LLU - just have to speak to the right people at BT I think.
    Last edited by deklan99; 08-02-2008 at 6:28 AM.
    • Pitchshifter
    • By Pitchshifter 8th Feb 08, 10:46 AM
    • 255 Posts
    • 106 Thanks
    Pitchshifter
    I recomend Bethere.co.uk Bevalue package at £14 per month. Sign up through Quidco and you could get £55 cashback and if you use promo code SALES2 you can get free connection (£24) and 1 month free (£14) . Thats £93 off! With those discounts it's equivalent to £6.25 per month for the 1st year.
    I think this pretty much wins the cheapest broadband.
    It's also an unlimited service and has been a good service for me so far.
  • clarkeyj
    I love BT Vision with Broadband Package. It is fab, I have thrown away the VCR!
    If you have been a BT customer for sometime and currently have the broadbnad package you can negotiate a new deal (within 3 months of your current contract ending). I was paying 17.99 less 2.00 discount (so 15.99 per month for my BB). Now I pay 10.50 for the basic freeview and broadband (package 2) (I can only get about 3mg) plus free evening & weekend calls and free BT Vault for 12 months and thereafter 6 months at 13.95. I got a free Homehub and free BT Vision box - records up 80 hours TV, can record 2 programs at once AND watch something else OR something you previously recorded at the same time. Fab or what. Easy to install & use. I haven't used the on demand service as yet, but I expect I will shortly.
    • Pitchshifter
    • By Pitchshifter 8th Feb 08, 5:45 PM
    • 255 Posts
    • 106 Thanks
    Pitchshifter
    ^ I wish I could get Freeview in my area
    • Saeed
    • By Saeed 8th Feb 08, 11:37 PM
    • 721 Posts
    • 134 Thanks
    Saeed
    I recomend Bethere.co.uk Bevalue package at 14 per month. Sign up through Quidco and you could get 55 cashback and if you use promo code SALES2 you can get free connection (24) and 1 month free (14) . Thats 93 off! With those discounts it's equivalent to 6.25 per month for the 1st year.
    I think this pretty much wins the cheapest broadband.
    It's also an unlimited service and has been a good service for me so far.
    Originally posted by Pitchshifter
    You got me all excited and then I found the promo code not to work :confused:
    • oly2c
    • By oly2c 15th Feb 08, 10:08 AM
    • 51 Posts
    • 13 Thanks
    oly2c
    I am thinking of changing from Virgin/NTL. When I signed up, pre LLU days, I had to wait for NTL to install their equipment at the exchange. Will this give me problems/costs in changing to another ISP.
    If I choose an ISP which includes line rental will I still be able to use 18185 etc. prefix for cheap calls?
    if i had known then what i know now
    • pikachu
    • By pikachu 3rd Mar 08, 10:28 PM
    • 27 Posts
    • 1 Thanks
    pikachu
    Be vs 02
    There is an excellent comparison of Be vs 02 here

    http://www.beforum.co.uk/forum/default.aspx?f=1&m=20000

    With Be myself on Be Unlimited and very happy
  • daws07
    Free Sky Broadband?
    Thinking about going for the Sky Free Broadband? Done al the checks with your BT Phoneline and post code?
    BEWARE

    I have just found out that after all the online checks and a confermation letters from Sky said Yes no problem! Go as letter yesterday from Sky broadband saying there was a slight problem, please call us as we could not get hold of you! 3 x 08702 calls to Sky Broadband & 24 Hours later........That infact NO was the answer due to the speed of my line being below Sky Broadbands minimum?

    And guesss what? I have had the same phone line with broadband for over 4 years! The line is running a just below 1.9mbps.

    As you may notice from my tone? I'm not impressed with Sky who now have my Phone as of today too! so I now have to pay them to complain about the service & package that they have failed to deliver even after I jumped all ht ehoops!
  • Reubo
    Moving Home..need BB so what is the best deal?
    HI
    I am going to be moving home i the next few months and wondered what the best deals would be a and thought I'd ask you fine people!!
    I am with MAAF for BB ( 17.99 per month no contract 20GB limit) and BT for line rental at the moment.
    I am likley to be using more than 20GB in the future so wondered about an unlimited package.
    The best MAAF would offer is the same package and asked if I would go onto their line rental with free evening and weekend calls, together for 27.98..
    (They also seem to be slowing my download speeds,and I have had my line dropping as well recently, I have mentioned this to MAAF and was told someone would call but no one has, so I am going to assume the customer care is getting worse!)
    Is this a good deal?
    What other options are available/ special offers for having my phone line with ISP as well?
    I had heard O2 are doing a good BB offer but O2 is not available in West Wales!
    How about Sky? are they any good?
    And Orange..?

    If I did not need a greater download capacity I would probably not be looking, but as I will, I have to see whats what, as after all this is a money saving site!!

    Any advice greatly appreciated.

    Thanks
    • Mike by the Sea
    • By Mike by the Sea 5th Mar 08, 2:03 AM
    • 800 Posts
    • 219 Thanks
    Mike by the Sea
    Hi reubo

    Do you know your new address etc. If so, initially have a look at samknows for your options. LLU seems to be the best value at the moment.

    http://www.samknows.com/broadband/checker2.php

    Good Luck

    Mike
    Personally I'm always ready to learn, although I do not always like being taught - Sir Winston Churchill
    • donny-gal
    • By donny-gal 5th Mar 08, 12:23 PM
    • 4,601 Posts
    • 38,150 Thanks
    donny-gal
    Which way to jump?
    I have been with Talk-Talk One-Tel for my home phone since first suggested by Martin and have had no problems with reduced line rental and 5p a call evening and weekend calls, really minimal bills as I have used my mobile free minutes for day time calls.

    Broadband has been via BT Business which was provided via work, which I finished in June, and luckily they have not cut me off yet. However, I know it is very limited now and trying to sort myself out.

    On the Talk-Talk One-Tel Bill was an offer for the Talk-Talk free broadband, so I called the number and they advised me that at last it was available on my exchange, and 150 lines had been freed up for January, and with that proviso of free Broadband I agreed to joining them. I qualified this on a email with them, saying unless the broadband was free I did not wish to move, and to communicate via email. I got a MAC which they did not apply in time, and I was out of the country for Jan and Feb, so could not read my snail mail, as they ignored my email request. NOW they tell me it is not free until they install equipment in July. I as you can imagine have gone calmly indignant with them, and so far they offered to cancel the £29.99 BB connection free which they collected in January though I am still with BT! over 6 monhs but I would have to pay for Bband until then - at that I stalled by asked them to call me tomorrow, as I wanted to do my sums and get some advice. I have got a new MAC but have not given it them.

    I have called Tiscali to see if I can have their broadband (awaiting call back). I could go with BT, probably not MS, but my BB has been good via business. Look at going back to Talk-Talk One-Tel for my calls, but O2 (I have a O2mobile) for Bband, but they said I had to go back via BT:confused: .

    Can I ask your knowledgeable people what you think.
    DG

    I forgot to add I have a wireless router so don't think the freebies are necessary.
    Last edited by donny-gal; 05-03-2008 at 12:49 PM.
  • normanmark
    Check out http://www.thinkbroadband.com and their comparison service.

    My general advice to people is write down what your requirements are & weigh up whats on offer from each provider. Take care when going over their terms & conditions for length of contract and any fair usage policies.

    Remember, the best isn't necessarily the cheapest! Good luck
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