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  • redagila
    redagila Posts: 6,300 Forumite
    Name Dropper First Anniversary First Post I've been Money Tipped!
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    I have just been transmitting till receipts but when I tried the last one separately I received this message

    Server Problem
    16999
    Unfortunately there has been a problem with our server and it is not possible to continue at this time.


    We're sorry for any inconvenience.


    Please try again in a few hours.


    If the problem persists please contact the help desk on the freephone number 08085 560 152 or via email at helpdesk@shopandscan.com.
  • girlchops
    girlchops Posts: 331 Forumite
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    redagila wrote: »
    I have just been transmitting till receipts but when I tried the last one separately I received this message

    Server Problem
    16999
    Unfortunately there has been a problem with our server and it is not possible to continue at this time.


    We're sorry for any inconvenience.


    Please try again in a few hours.


    If the problem persists please contact the help desk on the freephone number 08085 560 152 or via email at helpdesk@shopandscan.com.

    Oh No!! :eek: It's triple points time as well this week and next!! Really not a good time for the system to fall over. Maybe it was at the sherry last night too? Hopefully it will be ok before midnight tomorrow
    :xmassign:
  • redagila
    redagila Posts: 6,300 Forumite
    Name Dropper First Anniversary First Post I've been Money Tipped!
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    Looks as though the problem is resolved as I have just transmitted my last receipt without a problem.
  • Chocmonster7
    Chocmonster7 Posts: 2,606 Forumite
    First Post First Anniversary
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    Anyone else had an email with a link to 3 questionnaires?



    Even after logging into the site I can't get the Christmas one to work just says 'Participation in the survey is not possible due to incorrect access data. Please check your entries.'


    Have emailed them but it's annoying as they're worth 500 points each.
  • harshitguptaiitr
    harshitguptaiitr Posts: 171 Forumite
    I've helped Parliament
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    When will the triple points get credit to our accounts?

    Also is there any information on Amazon codes being available again?
  • London50
    London50 Posts: 1,850 Forumite
    Name Dropper First Post First Anniversary
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    No idea as to when the triple points are added but the site says there are 1,368 left in stock of the £10 Amazon ecodes
  • London50
    London50 Posts: 1,850 Forumite
    Name Dropper First Post First Anniversary
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    Christmas Helpdesk Opening Hours:

    December 21: 9AM - 9PM
    December 22: 10AM - 4PM
    December 23: Closed
    December 24: Closed
    December 25: Closed
    December 26: Closed
    December 27: 10AM - 4PM
    December 28: 10AM - 4PM
    December 29: 10AM - 4PM
    December 30: Closed
    December 31: 10AM - 4PM
    January 1: Closed
    January 2: 9AM - 9PM

    From their website if any use
  • paul2louise
    paul2louise Posts: 2,421 Forumite
    Name Dropper First Anniversary First Post
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    I haven't had my triple points and I can't complete one of the questionnaires.
    ��
  • redagila
    redagila Posts: 6,300 Forumite
    Name Dropper First Anniversary First Post I've been Money Tipped!
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    harshitguptaiitr wrote: »
    When will the triple points get credit to our accounts?
    QUOTE]

    The triple points should have been issued today for last week & next Monday for this week.


    Looks as though someone didn't reset the quantity for today.


    Has anyone already emailed them about it?


    I didn't receive the 3 questionnaires today although have had a couple this month.
  • paul2louise
    paul2louise Posts: 2,421 Forumite
    Name Dropper First Anniversary First Post
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    redagila wrote: »
    harshitguptaiitr wrote: »
    When will the triple points get credit to our accounts?
    QUOTE]

    The triple points should have been issued today for last week & next Monday for this week.


    Looks as though someone didn't reset the quantity for today.


    Has anyone already emailed them about it?


    I didn't receive the 3 questionnaires today although have had a couple this month.

    Had 2 questionnaires the other day could only do 1. Not had anymore.
    Busy with food diary . Bloody nightmare over Christmas. No idea what anyone is eating. Might have to fib a bit. Can't put half tin of roses for breakfast 😂
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