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Gladstones claim form received

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Ezisola
Ezisola Posts: 66 Forumite
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edited 11 October 2018 at 4:19PM in Parking tickets, fines & parking
Good afternoon,

The RK of a vehicle has received a claim form from Gladstones on behalf of UK Car Park Management for '...Breaching the terms of parking on land at XXX. The defendant was driving the vehicle and/or is the keeper of the vehicle...'.

The facts are that the driver was parking at a shared business park in a space to which they had permission from their employer and a parking permit. The driver is now no longer employed by the same company. The permit had either slipped off the dashboard or was not seen. A windscreen ticket was issued on the day (17/5/2017) and a NTK issued afterwards (20/6/2017). A copy of the NTK here: hxxps://dropbox.com/s/rc8c6o7hpfbyypq/NTKCombined.jpg?dl=0

The Newbies thread was followed, sending in the template appeal letter which did not identify the driver and then all debt collector letters ignored.

No letter before action was received before the court claim form. We have acknowledged the claim by following the guide in the newbies thread.

My question is: On what points should they defend? As the driver had a valid permit to park there is it better to admit the driver and highlight that point?

EDIT 11/10/2018: AOS submitted, Defence submitted, Directions Questionnaire submitted, Case transferred to local court. Currently awaiting notice of allocation from local court.
«13456712

Comments

  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
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    If the keeper is the defendant, then it is obvious - only the DEFENDANT can defend. WE dont know if the driver is also the keeper, and if they arent then of course the driver cannot defend...
    (yes, Im giving you a huge hint here - edit your above post)

    https://dropbox.com/s/rc8c6o7hpfbyypq/NTKCombined.jpg?dl=0

    Your quesiton on what defence points can be used is fully answered in POST TWO of the newbies thread. You will need to work out which apply.
  • Ezisola
    Ezisola Posts: 66 Forumite
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    If the keeper is the defendant, then it is obvious - only the DEFENDANT can defend.


    Done. Should it be admitted who was driving and highlight that the driver had a valid permit?
  • KeithP
    KeithP Posts: 37,638 Forumite
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    From post #1 of the NEWBIES FAQ sticky thread:
    - this is why not to name the driver (thanks to The Slithy Tove for this explanation):

    http://forums.moneysavingexpert.com/showthread.php?p=69906180#post69906180
  • Ezisola
    Ezisola Posts: 66 Forumite
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    KeithP wrote: »
    From post #1 of the NEWBIES FAQ sticky thread:


    Yes, I appreciate those points however it comes down to which point would be stronger in court: That POFA was not followed correctly or that the driver was permitted to park there. I assume that you could not use the 2nd point if the driver was unknown?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
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    Well the driver clearly isnt unknown!
    You can use BOTH points of course. If you wish to, and still not identify the driver.
  • Ezisola
    Ezisola Posts: 66 Forumite
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    Well the driver clearly isnt unknown!
    You can use BOTH points of course. If you wish to, and still not identify the driver.


    I have seen previous case reports here where the keeper was asked directly by the judge if they knew who the driver was. Surely it would be impossible to not identify the driver if the keeper was trying to include a defence that the driver had permission to be there?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
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    Yes, and you've seen case reports where they don't.

    I've said it's not impossible. I stand by that. It's really not tricky to do it either. You just don't include the damned drivers name!
  • Ezisola
    Ezisola Posts: 66 Forumite
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    Yes, and you've seen case reports where they don't.

    I've said it's not impossible. I stand by that. It's really not tricky to do it either. You just don't include the damned drivers name!

    Fair enough :)

    Will include the point that the vehicle had a valid permit without naming the driver.
  • Coupon-mad
    Coupon-mad Posts: 131,669 Forumite
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    This has already been answered about UKCPM cases, just 2 hours ago in Denji11's thread abut his/her UKCPM claim and defence.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Ezisola
    Ezisola Posts: 66 Forumite
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    Coupon-mad wrote: »
    This has already been answered about UKCPM cases, just 2 hours ago in Denji11's thread abut his/her UKCPM claim and defence.


    Thank you, I have amended that defence and would appreciate your thoughts:

    IN THE COUNTY COURT

    CLAIM No: xxxxxxxxxx

    BETWEEN:

    UK CAR PARK MANAGEMENT LTD (Claimant)

    -and-

    xxxxxxxxxxxx (Defendant)

    ________________________________________
    DEFENCE
    ________________________________________


    Background


    1. The Defendant is the registered keeper of the vehicle registration XXX
    2. The vehicle was parked in a parking bay within XXXX business park allocated to XXX company
    3. The vehicle had a valid permit to be parked in the parking bay within XXXX business park allocated to XXX company
    4. Despite the vehicle having a valid permit to park and the permit being displayed on the dashboard, the vehicle was issued with a PCN on 17/05/2017.

    Preliminary


    1. The claimant failed to include a copy of their written contract as per Practice Direction 16 7.3(1) and Practice Direction 7C 1.4(3A). No indication is given as to the Claimants contractual authority to operate there as required by the Claimants Trade Association's Code of Practice B1.1 which says;
    1.1 “If you operate parking management activities on land which is not owned by you, you must supply us with written authority from the land owner sufficient to establish you as the Creditor; within the meaning of the Protection of Freedoms Act 2012 (where applicable) and in any event to establish you as a person who is able to recover parking charges. There is no prescribed form for such agreement and it need not necessarily be as part of a contract but it must include the express ability for an operator to recover parking charges on the landowner’s behalf or provide sufficient right to occupy the land in question so that charges can be recovered by the operator directly. This applies whether or not you intend to use the keeper liability provisions.”

    2. The particulars of the claim do not meet the requirements of Practice Direction 16 7.5 as there is nothing which specifies how the terms were breached. Nor do the particulars of claim specify whether they are pursuing the defendant as the registered keeper of the vehicle or as the assumed driver. Indeed the particulars of claim are not clear and concise as is required by CPR 16.4 1(a). The Claimants are known to be serial issuers of generic claims similar to this one. HM Courts Service have identified over 1000 similar sparse claims. I believe the term for such behaviour is “roboclaims” and as such is against the public interest.

    Practice Direction 3A which references Civil Procedure Rule 3.4 illustrates this point:

    2.1 The following are examples of cases where the court may conclude that particulars of
    claim (whether contained in a claim form or filed separately) fall within rule 3.4(2)(a):
    2.2 those which set out no facts indicating what the claim is about, for example “Money
    owed £1000”,
    2.3 those which are incoherent and make no sense,
    2.4 those which contain a coherent set of facts but those facts, even if true, do not
    disclose any legally recognisable claim against the defendant


    3. The Claimant has not complied with the pre-court protocol.

    3.1 I'd refer the court to Para 4 on non-compliance and sanction, and I'd also point out
    that there can be no reasonable excuse for the Claimant's failure to follow the
    Pre-action Conduct process, especially bearing in mind that the Claim was issued by
    their own Solicitors so they clearly had legal advice before issuing proceedings.

    3.2 There was no compliant Letter before County Court Claim, under the Practice Direction.

    3.3 This is a speculative serial litigant, issuing a large number of draft particulars. The badly mail-merged documents contain very little information.

    3.4 The Schedule of Information is sparse of detailed information.

    On the basis of the above, we request the court strike out the claim for want of a
    cause of action.

    The Defendant denies liability for the entirety of the claim for the following reasons.

    (1). The Claimant's increasingly demanding letters failed to evidence any contravention of
    clear/prominent signage.

    (2). The claimant has not provided enough details in the particulars of claim to file a full
    defence

    In particular; the full details of the contract which it is alleged was broken have not been provided.
    2.1. The Claimant has disclosed no specific cause of action to give rise to any debt.
    2.2. The Claimant has stated that a parking charge was incurred.
    2.3. The Claimant has given no indication of the nature of the alleged charge in the
    Particulars of Claim. The Claimant has therefore disclosed no cause of action.
    2.4. The Particulars of Claim contains no details and fails to establish a cause of action
    which would enable the Defendant to prepare a specific defence. It just states “Parking Charges / Damages” which does not give any indication of on what basis the claim is brought.
    There is no information regarding why the charge arose, what the original charge
    was, what the alleged contract was nor anything which could be considered a fair
    exchange of information.
    2.5. The claimant’s signage is inadequate, it details only that vehicles are parked correctly within their allocated parking bay. It gives no indication of what defines as correctly parked, nor which bays are allocated to whom.
    2.6. On the 20th September 2016 another relevant poorly pleaded private parking
    charge claim by Gladstones was struck out by District Judge Cross of St
    Albans County Court without a hearing due to their particulars being incoherent, failing to comply with CPR. 16.4 and providing no facts that could give rise to any apparent claim in law
    a) On the 27th July 2016 DJ Anson sitting at Preston County Court ruled that the very
    similar parking charge particulars of claim were inefficient and failing to meet CPR 16.4
    and PD 16 paragraphs 7.3 & 7.6. He ordered the Claimant in that case to file new
    particulars which they failed to do and so the court confirmed that the claim be
    struck out.

    (3). The Claimant has not complied with the pre-court protocol.

    3.1. I'd refer the court to Para 4 on non-compliance and sanction, and I'd also point out
    that there can be no reasonable excuse for the Claimant's failure to follow the Pre-
    action Conduct process, especially bearing in mind that the Claim was issued by their
    own Solicitors so they clearly had legal advice before issuing proceedings.

    (4). UK Car Park Management are not the lawful occupier of the land.

    UK Car Park Management have provided no evidence that they have the authority to issue charges on this land in their own name and that they have rights to bring action regarding this claim.

    4.1. The Claimant is not the landowner and is merely an agent acting on behalf of the
    landowner and has failed to demonstrate their legal standing to form a contract.
    4.2. The claimant is not the landowner and suffers no loss whatsoever as a result of a
    vehicle parking at the location in question
    4.3. The Claimant is put to strict proof that it has sufficient interest in the land or that there are specific terms in its contract to bring an action on its own behalf. As a third party
    agent, the Claimant may not pursue any charge.

    (5). The Claimant has at no time provided an explanation how the sum has been
    calculated

    5.1. The Claimant has at no time provided an explanation how the sum has been
    calculated, the conduct that gave rise to it or how the amount has climbed from £100
    to £160. This appears to be an added cost with apparently no qualification and an
    attempt at double recovery, which the POFA Schedule 4 specifically disallows.
    5.2. The Protection of Freedom Act Para 4(5) states that the maximum sum that may be
    recovered from the keeper is the charge stated on the Notice to Keeper.

    (6). The signage was inadequate to form a contract with the driver.

    6.1. The signage on this site is inadequate to form a contract. It is in small font which is impossible to read from a passing vehicle.
    6.2. The signage is in such a position that anyone attempting to read the tiny font would need to stand directly infront of a dangerous access ramp with poor visibility.
    6.3. The signage does not contain any requirement to display a permit, therefore there was no breach of any obligation or relevant contract; as required under Schedule 4 of POFA.
    6.4. The signage states Corresponding Permit Holders Only, which the driver was.
    6.5. In the absence of adequate notice of the terms and the charge (which must be in large prominent letters such as the brief, clear and multiple signs in the Beavis case) this fails to meet the requirements of Schedule 4 of the POFA.


    (7) The driver did not enter into any 'agreement on the charge', no consideration flowed
    between the parties and no contract was established.

    The Defendant denies that the driver would have agreed to pay the original demand
    of £100 to agree to the alleged contract had the terms and conditions of the contract
    been properly displayed and accessible.

    (8) The Claimant has added on unrecoverable fees

    8.1. The Claimant has sent threatening and misleading demands which stated that
    further debt recovery action would be taken to recover what is owed by passing the
    debt to a ”local recovery agent”, which suggested to the Defendant they would be calling round like bailiffs.
    8.2. No figure for additional charges was agreed nor could it have formed part of the
    alleged contract because no such indemnity costs were quantified on the sign.
    Terms cannot be bolted on later with figures plucked out of thin air, as if they were
    incorporated into the small print when they were not.
    8.3. The Defendant also disputes that the Claimant has incurred £50 legal representatives’ costs.
    8.4. The Defendant has the reasonable belief that the Claimant has not incurred £50 costs
    to pursue an alleged £100 debt.
    8.5. Notwithstanding the Defendant's belief, the costs are in any case not recoverable.
    8.6. The Claimant described the charge of £50.00 "legal representative costs" not "contractual costs". CPR 27.14 does not permit these to be recovered in the Small Claims Court.

    (9). The Defendant would like to point out that this car park can be fully distinguished
    from the details, facts and location in the Beavis case. This site does not offer a free
    parking licence, nor is there any comparable 'legitimate interest' nor complex
    contractual arrangement to disengage the penalty rule, as ParkingEye did in the
    unique case heard by the Supreme Court in 2015.

    (10). The defendant denies the claim in its entirety voiding any liability to the claimant for all amounts claimed due to the aforementioned reasons.

    It is submitted that the conduct of the Claimant is wholly unreasonable and vexatious in nature.

    (11). I request the court strike out this claim for the reasons stated above, and for similar reasons cited by District Judge Cross of St Albans County Court on 20/09/16 where a similar claim was struck out without a hearing, due to Gladstones' template particulars for a private parking firm being 'incoherent', failing to comply with CPR16.4, and ''providing no facts that could give rise to any apparent claim in law''.

    I believe the facts contained in this Defence are true.
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