Pay Day Loan

I have received an email from Lantern UK regarding a payday loan I had taken with Quid Quid.

I can’t remwmber the exact date but would of been around about 2010/11 and this is the first time I’ve had any mention of it for years.

They say if I don’t respond within seven days action will be taken.

At the moment I’m onJSA so couldntafford much anyway but should Ijusg propose a payment plan or something else?
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Comments

  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    First Post First Anniversary Combo Breaker
    Hi MarkN88,


    If this was taken out around 2010/11 then this may be statute barred, depending on when you last made any payments towards this and what has happened since then.


    There is a piece of legislation called the Limitations Act 1980 that does state, if there has been a 6 year block of time since the debt fell due, with no written acknowledgement or payment to the debt and no county court action started, then the debt may no longer be enforceable through the county court and becomes known as Statute Barred.


    The 6 year clock starts from when the first payment was due and missed or from when the last payment was made or from when the last written acknowledgement was made - whichever is the later.


    If you think this applies then you could write to Lantern UK using this letter - https://www.nationaldebtline.org/EW/sampleletters/Pages/Time-has-run-out-to-recover-the-debt-%28sole-name%29.aspx


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • macman
    macman Posts: 53,098 Forumite
    Name Dropper First Post First Anniversary
    You don't say if you actually owe the debt? If not, why would you agree a payment plan?
    If you do, then a debt from 2011 will now be statute barred, if you haven't admitted it or made any payments in 6 years.
    No free lunch, and no free laptop ;)
  • Yeah I!!!8217;m not disputing it at all.

    I!!!8217;m fully honest and do owe it.

    I can!!!8217;t wver remember paying anything, would details show on my credit report to check this?

    Should I just send that letter and see what is said?
  • sourcrates
    sourcrates Posts: 28,876 Ambassador
    First Anniversary Name Dropper First Post Photogenic
    Send the letter linked to above by National Debtline.

    They are just chancing there arm after so long, they will know theres a good chance its statute barred, and are hoping you do not.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Thanks would it be okay to send by email or should I do it via Royal Mail?
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    First Post First Anniversary Combo Breaker
    Hello again MarkN88,


    The debt will show on your credit file for 6 years from the date of default, which doesn't have any bearing on the limitations act so, unfortunately, wouldn't really help here.

    If you believe the limitations act applies to this debt then send them the statute barred letter it will be up to the debt collector to prove that the limitations act doesn't apply (as opposed to you needing to prove that it does). If they cannot prove the debt is not statute barred but continue to ask you for payment then you can make a complaint on the basis of harassment and escalate it to the ombudsman.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • Okay thanks for that. I recently checked out one of the free credit report sites and it!!!8217;s deffo not on there so I!!!8217;m going to send the letter.

    I!!!8217;m inclined to submit this through email and obviously keep the email in my sent box as the email they sent me said I could contact them via email and this avoids giving my address as I!!!8217;m not sure if they have it because they also say I failed to respond to earlier correspondence but I haven!!!8217;t received any other emails or letters.
  • sourcrates
    sourcrates Posts: 28,876 Ambassador
    First Anniversary Name Dropper First Post Photogenic
    MarkN88 wrote: »
    Okay thanks for that. I recently checked out one of the free credit report sites and it!!!8217;s deffo not on there so I!!!8217;m going to send the letter.

    I!!!8217;m inclined to submit this through email and obviously keep the email in my sent box as the email they sent me said I could contact them via email and this avoids giving my address as I!!!8217;m not sure if they have it because they also say I failed to respond to earlier correspondence but I haven!!!8217;t received any other emails or letters.


    Yes you can send by email, they will still usually action your request.


    Keep us updated.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Yeah I!!!8217;ve sent the email.
    Got a reply saying my account has been placed on hold and I should receive a reply within five working days.

    I!!!8217;ll keep you informed.
  • Just a waiting game now.
    I received the following email today...

    Thank you for your recent communication in relation to the above referenced account numbers.

    Our investigations may involve liaising with the original creditor or previous owner of the debt which can take some time. We will aim to respond to you with our findings within 30 days from the date of this communication. If further time is required, we will notify you accordingly.

    Your account has been placed on hold until we have concluded our investigations.
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