Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • TMO
    • By TMO 16th Jan 20, 4:26 PM
    • 88Posts
    • 13Thanks
    TMO
    How do you do a balance transfer with NatWest CC?
    • #1
    • 16th Jan 20, 4:26 PM
    How do you do a balance transfer with NatWest CC? 16th Jan 20 at 4:26 PM
    Hi. I got my NatWest credit card today. I signed up for the 0% balance transfer card and can transfer a balance from another card within first 3 months and get 0%. When I signed up it said I could do transfer now or a later date. I did later date, now that I have the card how do I actually do a balance transfer? I've looked at my NatWest app, the only option for the card there is pay now. Where the transfer option?

    Like I'm so confused right now. Surely you can do a balance transfer online for NatWest right?

    All help appreciated.
Page 1
    • zx81
    • By zx81 16th Jan 20, 4:38 PM
    • 24,795 Posts
    • 27,681 Thanks
    zx81
    • #2
    • 16th Jan 20, 4:38 PM
    • #2
    • 16th Jan 20, 4:38 PM
    You can probably do it online, just not in the app. Have you tried the website?
    • TMO
    • By TMO 16th Jan 20, 4:42 PM
    • 88 Posts
    • 13 Thanks
    TMO
    • #3
    • 16th Jan 20, 4:42 PM
    • #3
    • 16th Jan 20, 4:42 PM
    Yep. The app is basically the same as the website. The same way logging in. And it shows the credit card but only pay now option. Nothing else. Like how would I even check if I have a direct debit set up with the credit card? This can't be right.
    • foxy-stoat
    • By foxy-stoat 16th Jan 20, 4:53 PM
    • 5,696 Posts
    • 3,533 Thanks
    foxy-stoat
    • #4
    • 16th Jan 20, 4:53 PM
    • #4
    • 16th Jan 20, 4:53 PM
    Click "cards" on the left of the screen.
    Then select request balance transfer on the manage your credit card bit.
    • Willing2Learn
    • By Willing2Learn 16th Jan 20, 4:54 PM
    • 5,194 Posts
    • 4,837 Thanks
    Willing2Learn
    • #5
    • 16th Jan 20, 4:54 PM
    • #5
    • 16th Jan 20, 4:54 PM
    I just asked the question on the NatWest website: How can I do a balance transfer to my credit card?

    And it answered:
    To make a balance transfer, please call the number on the back of your card and we will be able to do this over the phone.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • TMO
    • By TMO 16th Jan 20, 5:00 PM
    • 88 Posts
    • 13 Thanks
    TMO
    • #6
    • 16th Jan 20, 5:00 PM
    • #6
    • 16th Jan 20, 5:00 PM
    Click "cards" on the left of the screen.
    Then select request balance transfer on the manage your credit card bit.
    Originally posted by foxy-stoat
    On the app? There is no cards on the left hand side. Just 3 lines. Soon as you go into aap there is my bank account and below it my credit card balance.
    • TMO
    • By TMO 16th Jan 20, 5:04 PM
    • 88 Posts
    • 13 Thanks
    TMO
    • #7
    • 16th Jan 20, 5:04 PM
    • #7
    • 16th Jan 20, 5:04 PM
    I just asked the question on the NatWest website: How can I do a balance transfer to my credit card?

    And it answered:
    Originally posted by Willing2Learn
    They can't be right...
    • Willing2Learn
    • By Willing2Learn 16th Jan 20, 5:07 PM
    • 5,194 Posts
    • 4,837 Thanks
    Willing2Learn
    • #8
    • 16th Jan 20, 5:07 PM
    • #8
    • 16th Jan 20, 5:07 PM
    They can't be right...
    Originally posted by TMO
    What...you mean there is no telephone number on the back of the card?
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • TMO
    • By TMO 16th Jan 20, 5:12 PM
    • 88 Posts
    • 13 Thanks
    TMO
    • #9
    • 16th Jan 20, 5:12 PM
    • #9
    • 16th Jan 20, 5:12 PM
    What...you mean there is no telephone number on the back of the card?
    Originally posted by Willing2Learn
    You're telling me one of the biggest banks in the world wants people to phone then if they wanna do a balance transfer while everyone else does it online?
    • Willing2Learn
    • By Willing2Learn 16th Jan 20, 5:14 PM
    • 5,194 Posts
    • 4,837 Thanks
    Willing2Learn
    I'm only telling you what they told me...I am only the messenger...
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • foxy-stoat
    • By foxy-stoat 16th Jan 20, 5:16 PM
    • 5,696 Posts
    • 3,533 Thanks
    foxy-stoat
    On the app? There is no cards on the left hand side. Just 3 lines. Soon as you go into aap there is my bank account and below it my credit card balance.
    Originally posted by TMO
    No the online web site. The App may have limited functions.
    • TMO
    • By TMO 16th Jan 20, 5:26 PM
    • 88 Posts
    • 13 Thanks
    TMO
    No the online web site. The App may have limited functions.
    Originally posted by foxy-stoat
    Just logged in through my laptop and when I go to cards, request a balance transfer it says ring number back of card to do this. What a joke lol.
    • Willing2Learn
    • By Willing2Learn 16th Jan 20, 5:29 PM
    • 5,194 Posts
    • 4,837 Thanks
    Willing2Learn
    I don't why I posted the answer, if you were not going to listen...
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • zx81
    • By zx81 16th Jan 20, 6:02 PM
    • 24,795 Posts
    • 27,681 Thanks
    zx81
    You're telling me one of the biggest banks in the world wants people to phone then if they wanna do a balance transfer while everyone else does it online?
    Originally posted by TMO
    You know this is Natwest you're talking about, right?

    You didn't exactly choose a digital market leader.
    • surreysaver
    • By surreysaver 16th Jan 20, 7:35 PM
    • 2,981 Posts
    • 1,655 Thanks
    surreysaver
    You have to ring them up. I had the same issue.
    I consider myself to be a male feminist. Is that allowed?
    • Willing2Learn
    • By Willing2Learn 16th Jan 20, 7:50 PM
    • 5,194 Posts
    • 4,837 Thanks
    Willing2Learn
    ... I had the same issue.
    Originally posted by surreysaver
    It's hardly an "issue". Not even worthy of a goodwill gesture!
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • Nebulous2
    • By Nebulous2 16th Jan 20, 9:10 PM
    • 2,613 Posts
    • 1,757 Thanks
    Nebulous2
    They’ve given me over 10k fee and interest-free. I reckon it was worth a couple of phone calls.
    • Ben8282
    • By Ben8282 16th Jan 20, 9:18 PM
    • 4,764 Posts
    • 2,629 Thanks
    Ben8282
    Is it really such a big deal having to do the balance transfer over the phone?
    • Fingerbobs
    • By Fingerbobs 16th Jan 20, 11:07 PM
    • 854 Posts
    • 369 Thanks
    Fingerbobs
    Yep, you definitely have to ring them. I had the same problem, and was similarly surprised there wasn't a way to do it online.
    • Sad_Dad
    • By Sad_Dad 16th Jan 20, 11:32 PM
    • 837 Posts
    • 11,738 Thanks
    Sad_Dad
    I phoned last week to do a BT last week from AMEX to Natwest. No problem doing that, I received a phone call not long after from them to confirm it was me who had requested the balance transfer.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

101Posts Today

1,373Users online

Martin's Twitter