Iresa Closes Door to New Customers

ThePants999 wrote: »

Iresa came up cheapest for me on a comparison search today. Then I Googled, found https://uk.trustpilot.com/review/iresa.co.uk and noped the hell out.

You did good.

In February, with the worst of the winter over, I noticed that my credit balance was approaching £100. I contacted them to ask for a partial refund and a reduction in my direct debit. They didn't reply so I contacted them again and said I would be cancelling my direct debit if they didn't act. Again no reply so I cancelled my direct debit and initiated a switch to a new electricity supplier. I have enough credit balance to take me up to the switch date but I reckon I will have trouble getting them to refund any remaining credit.

Last week I noticed that they haven't billed me or issued a statement for March. I phoned them (long wait) and they said that the delay is down to the Easter bank holiday but here we are on 10th April and still no statement for March. I'm sure they are up to no good because they know I'm leaving them. They are a complete bunch of crooks.

rosy10 wrote: »

Similar story here following switching. I, (finally), switched on 08/03. I calculated that I had sufficient credit to cover the outstanding amount. I also cancelled my DD to prevent any more money going from my account.

I haven't had a generated bill from Iresa since end January.

Do you think they are not generating your bill to stop you knowing how much they owe you?

Vendee wrote: »

Do you think they are not generating your bill to stop you knowing how much they owe you?

30 seconds with a calculator would ruin that plan.