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  • FIRST POST
    Madasafish Customer Care
    Microfilters are Important for a Great Broadband Connection
    • #1
    • 1st Sep 06, 5:00 PM
    Microfilters are Important for a Great Broadband Connection 1st Sep 06 at 5:00 PM
    Hi Guys,

    Iíve recently come to the conclusion that the importance of Microfilters is underestimated. Not having microfilters installed properly or having a faulty microfilter can really muck up your broadband connection. The most common symptom of microfilter problems is frequent disconnections.

    If you have broadband and youíre getting disconnections or even speeds slower than you expected, please check that every phone socket in your house that is in use has a microfilter fitted to it. Remember to include phone sockets that are being used for Sky TV boxes and FAX machines. This is really important! The microfilter should be fitted directly into the phone socket and then the device youíre using should be plugged into the microfilter.

    Getting overzealous can be problematic too! Having more than 1 microfilter fitted to a single phone socket will also give you problems. The most common time where Iíve seen this occurring is where people use splitters and they put microfilters going into the splitter for each device in use. This is incorrect Ė only one microfilter should be used and it should be in place between the socket and the splitter.

    Microfilters can be problematic if you are using a faulty one. Faulty microfilters will impact your speeds and you will get disconnections. To check your microfilters to see if youíve got a faulty one, unplug everything from all phone sockets in the house, test each filter from the test port from within your master socket by connecting to the Internet. If you get a substantially lower sync or disconnections using one of the filters youíve found your faulty one and it will need to be replaced.

    I hope that some of you may find this guide helpful!

    Kind regards,
    Samara
    Madasafish Customer Care
Page 5
    • TalkTalk
      Verified User verified user
    • By TalkTalk Verified User verified user 13th Oct 11, 3:34 PM
    • 1,942 Posts
    • 330 Thanks
    TalkTalk
    HI All,

    If any TalkTalk Customers are experiencing issues with connection we can investigate this on the TalkTalk Members Forum. We can also arrange replacement filters as part of diagnostic testing should this be necessary.

    Regards

    Mark
    TalkTalk Online Community Executive.
    ďOfficial Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • joe134
    • By joe134 3rd Dec 11, 3:35 PM
    • 3,330 Posts
    • 441 Thanks
    joe134
    HI All,

    If any TalkTalk Customers are experiencing issues with connection we can investigate this on the TalkTalk Members Forum. We can also arrange replacement filters as part of diagnostic testing should this be necessary.

    Regards

    Mark
    TalkTalk Online Community Executive.
    Originally posted by TalkTalk Company Representative
    Hi,Been AOL customer for 6 years now;;with BT line, and AOL supplying me with BB IPstream+ phone calls;;;Just yesterday resigned for another 18 months, (hope I don,t regret it ) but transferring my BT line to TT so I am getting everything on TT,s LLu from my exchange;;;
    I,ve been having slow speed issues for ages, hence the LLu change,(up to 24 meg);;;
    Now, I notice that , Wireless my speed drops dramatically, and is all over the place;;0.5>4.5 and no 2 speeds the same;;;;
    Just today, I decided to use ethernet only, until my new router comes;;
    BUT, my PC is in the Lounge,and master socket,s in the kitchen, No phone sockets in the lounge as I use a quad dect phone plugged into Master socket, using 1 filter;;
    Temporarily ;I have had to, run 2 extension phone cables, plugged together as 1, from Master socket > Filter > router, then short ethernet to pc;;
    It,s ok giving 4+megs regular, which is excellent from wireless;
    If new router doesn,t solve the wireless issues regarding speed, would I be better off taking the phone cable extension cables away, replace it with 15 metre adsl rj11>rj11 and putting the filter at the Master socket???
    Also, at the master socket I have a three way phone splitter;
    1>dect phones
    2>spare emergency ordinary phone, in case dect fails;;
    3>PC>cable 15 metre>filter>router>to pc via ethernet cable;
    Instead of 3 filters, would 1 be better at Master socket>3 way splitter>PC/dect/emergency phone;;????? Illiminating 2 filters;
    Sorry if this is long winded and confusing;;;but hopng new router means I can just go wireless again with good stable signal;;;Though somehow I doubt it::::Sceptic by nature;;;
    Appreciate any advice please;
    • penrhyn
    • By penrhyn 3rd Dec 11, 3:47 PM
    • 15,006 Posts
    • 8,056 Thanks
    penrhyn
    Don't why you have multiple threads about your ongoing problems, however did no-one tell you that DECT base stations are a common cause of wireless interference, routers should not be located near them.
    It would also be easier to run a couple of homeplugs rather than a long ethernet cable, and of course routers should never be used with extension cables, unless pin 3 has been removed.

    I use an ADSL Nation replacement faceplate which simplifies my wiring, others are available though.

    http://www.adslnation.com/products/xte2005.php
    Last edited by penrhyn; 03-12-2011 at 3:51 PM.
    That gum you like is coming back in style.
    • joe134
    • By joe134 3rd Dec 11, 4:12 PM
    • 3,330 Posts
    • 441 Thanks
    joe134
    Don't why you have multiple threads about your ongoing problems, however did no-one tell you that DECT base stations are a common cause of wireless interference, routers should not be located near them.
    It would also be easier to run a couple of homeplugs rather than a long ethernet cable, and of course routers should never be used with extension cables, unless pin 3 has been removed.

    I use an ADSL Nation replacement faceplate which simplifies my wiring, others are available though.

    http://www.adslnation.com/products/xte2005.php
    Originally posted by penrhyn
    Hi penrhyn;;;The reason I didn,t post it on my other thread was because I,ve just come across this one, and after reading it, thought, as it,s filter related, it,s better on here;;;Thought I,d probably used up enough of your time on other thread;
    NO, I didnt know dect phones interfered with wireless routers, but guessed they could, ; As my router/dect base were next to each other.I moved router to lounge, hence cable run;;I use different rooms with laptop, so wire less is preferable, but speed loss is dramatic;;I posted this on other thread??Hoping new router gives me enough speed to not use any cable, other than to router;
    What,s difference between homeplugs in each room to extension to each room?? Sometimes we have to adapt to what weve got; Getting same speed with 15 metre cable>router.pc;as pc.>.router>master 3feet max
    Last edited by joe134; 03-12-2011 at 4:18 PM.
    • Myser
    • By Myser 3rd Dec 11, 4:29 PM
    • 1,743 Posts
    • 870 Thanks
    Myser
    Llu
    Newer ADSL2/2+ based services train to the highest stable connection speed. This can take up to 10 days. Most LLU based services are ADSL 2/2+. If within the 10 days, disconnection or high attenuation (caused by long extensions or poor line quality) is detected on your line, your line speed will be lower.

    Hence, it is better to connect your router as close to the main BT socket as possible without telephone line (RJ-11) extension leads. Leave it there switched on continuously for 10 days and then check your speed.

    To connect other computers without wireless, either run an RJ-45 (Ethernet) NOT RJ-11 or use HomePlugs as penrhyn mentioned, to the other computer.
    Last edited by Myser; 03-12-2011 at 4:43 PM.
    • joe134
    • By joe134 3rd Dec 11, 7:22 PM
    • 3,330 Posts
    • 441 Thanks
    joe134
    Newer ADSL2/2+ based services train to the highest stable connection speed. This can take up to 10 days. Most LLU based services are ADSL 2/2+. If within the 10 days, disconnection or high attenuation (caused by long extensions or poor line quality) is detected on your line, your line speed will be lower.

    Hence, it is better to connect your router as close to the main BT socket as possible without telephone line (RJ-11) extension leads. Leave it there switched on continuously for 10 days and then check your speed.

    To connect other computers without wireless, either run an RJ-45 (Ethernet) NOT RJ-11 or use HomePlugs as penrhyn mentioned, to the other computer.
    Originally posted by Myser
    Hi , Thanks. I only have one pc.Laptop.use it different rooms at different times;;What I,ve done now with temporary only phone lines is only because it is giving me a constant 4+mbps, instead of yoyoing between 0.5>4 mbps wireless;;;. Even now, it,s just dropped, giving error 3000 code from aol, with ethernet @ 4.5mbps; This has been long-going, hence penrhyn,s comment on my other thread, regarding it;It,s very long, and they have been great;
    I don,t want ANY more phone points if possible, but if nescessary, wanted to know best way + filters;;to do it?
    Leaving it on constantly now only results in it either logging itself off;;;sometimes with or without the error code?
    Hopefully, llu+ new router will remedy this+give a better speed from exchange to router;;
    When llu is enabled, I shall put it router back to Master box and wireless for the 10 days dlm, and leave on 24/7, but if this persistant logging off persists during night, then ain,t much I can do;;;No idea why it does it, and I hope it,s router;;;There are rooms I use it where it,s not possible to put new sockets;;IE;Conservatory, which , in summer is where it,s normally based;lounge in winter;;;now;;What should be done, and what can be done, are not always possible, have to adapt;;;As I am using router with extension telephone cable;;;;;What is PIN3 that penrhyn mentioned be removed????
    Last edited by joe134; 03-12-2011 at 7:32 PM.
    • penrhyn
    • By penrhyn 3rd Dec 11, 7:35 PM
    • 15,006 Posts
    • 8,056 Thanks
    penrhyn
    The dark secrets about pin three are revealed in the following link........


    http://www.kitz.co.uk/adsl/socket.htm
    That gum you like is coming back in style.
    • Myser
    • By Myser 3rd Dec 11, 7:57 PM
    • 1,743 Posts
    • 870 Thanks
    Myser
    Wireless and errors
    joe134 - From your last post there are a number of things that could be causing your slow speeds:

    You still haven't mentioned the make and model of your router/MODEM?

    How are measuring your speed?

    If you look at the link/ADSL/i-light on your router/MODEM, is it steady (green) or flashing when you can't access the Internet?

    If you have a router, login and look at the stats. It should indicate the number of disconnections and/or errors. The errors indicate data packets being dropped and can give you a clue if there are intermittent problems with your line. The number of disconnections is also a good indication of line or hardware problems.

    It seems that Error 3000 is a software error and could be a number of things - where are you seeing this error?
    • joe134
    • By joe134 3rd Dec 11, 8:44 PM
    • 3,330 Posts
    • 441 Thanks
    joe134
    joe134 - From your last post there are a number of things that could be causing your slow speeds:

    You still haven't mentioned the make and model of your router/MODEM?

    How are measuring your speed?

    If you look at the link/ADSL/i-light on your router/MODEM, is it steady (green) or flashing when you can't access the Internet?

    If you have a router, login and look at the stats. It should indicate the number of disconnections and/or errors. The errors indicate data packets being dropped and can give you a clue if there are intermittent problems with your line. The number of disconnections is also a good indication of line or hardware problems.

    It seems that Error 3000 is a software error and could be a number of things - where are you seeing this error?
    Originally posted by Myser
    Hi Myser, thanks for reply, don,t want to get too involed because as penrhyn stated, already got a long thread of all the problems on the Techie site, under signal strength;;;Originally my post was about my wireless signal in the notifiation tray;;;this then went to attenuation in my speedtouch 576v6
    router;;the logging off, as now, only occurs when pc,s been idle for a while, BUT, it could be 15 minutes, or 2 hours, no consistency;;;
    no where in router to alter, always on as default.;
    Does it wireless or ethernet, as now;;;have to log back on with my aol password;;The log is endless off errors, loss of signal, etc;;
    That,s why the techies think it,s router related;;?
    But ,AOL are not the best at consistancy, wonder why I,m renewing again must be mad ERROR dialogue box when I turn pc on again. I have to press on/off button first, flashes orange.then blue;;ACER aspire 5920 2.5 years old;;that,s why I,ve gone LLU not IPstream as I am now, penryhn stated this was my problem, BT strangling me;;
    THe green ethernet and wlan lights are constantly flashing together and internet also flashes often with ethernet, No regular pattern;;;
    It,s enough to drive you round the bend, thats why the guys on the Techie site have been marvelous and very patient;they are flashing like billyo now;;;I can enter the net, it just disconnects when idle????
    Checking speedtests with thinkbroadband for years now;
    The wireless signal on tray goes up and down 24>36>48>54Mbps
    poor/fair/good/excellent, changes every time I hover over it;;;;
    THAT was my very first OP on techie site about my problems;;;I THINK??That long ago;;;Open to any suggestions which may help;;But as penryhn said, don,t want too many threads going, on loads now, just that, I read this thread and decided to put new filters in and extension to pc in the lounge , turn off wireless.Had to use phone extensions, move Modem away from Master to use ethernet cable, as a temp measure; That,s what,s at hand;Not ideal;;till new router comes That,s the status Quo,
    Last edited by joe134; 03-12-2011 at 8:53 PM.
    • Myser
    • By Myser 3rd Dec 11, 8:53 PM
    • 1,743 Posts
    • 870 Thanks
    Myser
    Continue in other thread
    I'm going to reply in your Techie forum thread as this is going off-topic for this thread:

    http://forums.moneysavingexpert.com/showthread.php?t=3637171
    • joe134
    • By joe134 3rd Dec 11, 8:58 PM
    • 3,330 Posts
    • 441 Thanks
    joe134
    I'm going to reply in your Techie forum thread as this is going off-topic for this thread:

    http://forums.moneysavingexpert.com/showthread.php?t=3637171
    Originally posted by Myser
    Ok, When you have 1 master socket, a modem and dect phones, which need to be at Master, they have to be together,aint much choice is there???
    • Myser
    • By Myser 3rd Dec 11, 9:16 PM
    • 1,743 Posts
    • 870 Thanks
    Myser
    DECT phone on extension
    No, the DECT phone can be on another extension. So long as you have a micro-filter on each telephone socket.

    Edit: Just re-read your post. Do you only have one main socket and no extensions in the house?
    Last edited by Myser; 03-12-2011 at 9:23 PM.
    • theloft
    • By theloft 11th Nov 13, 9:19 AM
    • 1,690 Posts
    • 516 Thanks
    theloft
    No, the DECT phone can be on another extension. So long as you have a micro-filter on each telephone socket. Edit: Just re-read your post. Do you only have one main socket and no extensions in the house?
    Originally posted by Myser
    Couldn't believe that this thread has had no queries for 2 years !!
    Anyway my query is this:- I am aware that microfilters need to be changed periodically (why?) but am not getting a problem with Broadband, but I am with my Dect phone system. This could be the age of the system but do microfilters have an effect on the telephone as well. Have 2 new mf on order but just wondered if this could be the problem. Have posted this on home phones as well just in case I get blasted for posting on the wrong thread......
    "0844 COSTS YOU MORE"
    • LeeUK
    • By LeeUK 12th Nov 13, 12:29 AM
    • 6,527 Posts
    • 3,000 Thanks
    LeeUK
    Couldn't believe that this thread has had no queries for 2 years !!
    Anyway my query is this:- I am aware that microfilters need to be changed periodically (why?) but am not getting a problem with Broadband, but I am with my Dect phone system. This could be the age of the system but do microfilters have an effect on the telephone as well. Have 2 new mf on order but just wondered if this could be the problem. Have posted this on home phones as well just in case I get blasted for posting on the wrong thread......
    Originally posted by theloft
    I'm still using the BT MF50 microfilters I got with AOL broadband over 10 years ago. Still working fine.

    Mind I do have a stack of other unused filters from the various broadband providers since.
    • penrhyn
    • By penrhyn 12th Nov 13, 7:15 AM
    • 15,006 Posts
    • 8,056 Thanks
    penrhyn
    You are not alone, Got at least half a dozen around the house, all surplus since BT fitted aVSDL filtered face plate. which is much neater than dangling dongles.
    That gum you like is coming back in style.
    • Patr100
    • By Patr100 12th Nov 13, 11:18 AM
    • 1,474 Posts
    • 831 Thanks
    Patr100
    Never ever heard or read that micro filters need to be changed "periodically".
    No reason that I can think of.
    ---I Shop Therefore I Am ---
    • teddysmum
    • By teddysmum 12th Nov 13, 2:10 PM
    • 9,174 Posts
    • 5,465 Thanks
    teddysmum
    I've had to replace two or three over the years. I can't remember what the problem was , each time, but a change (suggested by the provider) sorted it.
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