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    • MSE Archna
    • By MSE Archna 24th Jan 06, 12:48 PM
    • 1,874Posts
    • 6,140Thanks
    MSE Archna
    Broadband. Who's the Cheapest? Article Discussion Area
    • #1
    • 24th Jan 06, 12:48 PM
    Broadband. Who's the Cheapest? Article Discussion Area 24th Jan 06 at 12:48 PM
    This thread is now closed, for a new discussion click here

    This thread is specifically to discuss the content of the

    Broadband, who's the cheapest?

    To discuss or ask a question about this article: click the reply button.
    Last edited by MSE Archna; 08-05-2007 at 12:36 PM.
Page 1
    • MPwannasavemoney
    • By MPwannasavemoney 24th Jan 06, 4:05 PM
    • 190 Posts
    • 31 Thanks
    • #2
    • 24th Jan 06, 4:05 PM
    • #2
    • 24th Jan 06, 4:05 PM
    The article says "Often broadband providers try to make you change phone provider too, yet usually the phone package is pants. Best practice is two unlinked services, so you’re free to shift providers as prices change. "

    It is always worth checking. I started broadband as a newcomer with Tiscali in July 2005 - they had a special offer of 1MB speed with a 2G cap per month and free land line phone calls all day/night (using their CPS) for £19.50 per month - definitely a bargain at the time. The 2G cap per month was lifted in Sep or so. There may be better deals now so it is worth checking out but it depends on each households use of phone and internet so very difficult to compare in an article - I think the article underplays the potential value of bundled services though.
  • steven21
    • #3
    • 24th Jan 06, 4:07 PM
    • #3
    • 24th Jan 06, 4:07 PM
    I use a company called Zazizam, they charge £17.99 per month and have no download limits. They might not be 100% reliable, but who is.

    They are overall a pretty good broadband provider in my opinion
    • londondulwich
    • By londondulwich 24th Jan 06, 6:12 PM
    • 294 Posts
    • 253 Thanks
    • #4
    • 24th Jan 06, 6:12 PM
    • #4
    • 24th Jan 06, 6:12 PM
    Do not go near UK Online. The term 'service provider' does not describe this company's aim or function. For more information visit this site:

    The other cheaper broadband companies, whilst they do provide a service, will ask that the customer signs a two to five year contract and/or ask for 1 or 2 years fees up front and/or charge a setup fee.

    Namesco is by far the best. Costs for a 256k connection are £10.95 a month, as long as you do not download more than 2GB per month. You will need your own ADSL modem. There is a one year contract and they do not provide an e-mail address. So you need to know that you will be using broadband for at least a year and have an e-mail account with lycos/demon/wanadoo/hotmail/yahoo etc... You can configure outlook express to recieve e-mails, but not to send them. The connection is reliable and the customer service, although using an 0845 number, is prompt. For more details visit their website:

    hope this helps
  • geebeeone
    • #5
    • 24th Jan 06, 6:55 PM
    • #5
    • 24th Jan 06, 6:55 PM
    Madasafish might seem cheap for small users but if you want unlimited downloads with great reliability and service then Pipex is very hard to beat, and cheaper than Madasafish with no extra charges.
    O.K. Madasafish does provide up to 8mb, but that is only if your exchange supplies it.
  • hhobba
    • #6
    • 24th Jan 06, 6:57 PM
    • #6
    • 24th Jan 06, 6:57 PM
    To all thinking of getting broadband or changing provider...

    It is vitally important that the ISP you choose are well known and reliable. Without a robust ISP your broadband experience will simply be bad.

    I recently was a customer of PlusNet who charge £21.99 for a highly restricted broadband service. The monthly usage limit is, technically, 100gb, however if a user downloads more than 20gb of data from P2P, FTP or File Sharing applications (these would be things such as videos, music, software etc.) then he or she will be severely limited by having their broadband speed throttled to as little as 64kb/s.

    I am not a ridiculousely heavy user but I download a lot of music (legally!!) and PlusNet were limiting my speeds far too much for my liking. So I switched.

    Zen Broadband ( are, by far, the UK's best provider (claming the highest ratings by far on and many awards including PC Pro Magazine's "Best ISP"). The price is a bit steeper - £5.00 more than AOL and £10.00 more than UKOnline, however I ask you this: do you want your service to be interrupted as you are downloading that crucially important file? Or do you want to be restricted and throttled because you've downloaded too much? I thought not.

    Unbenknown to most, UKOnline's service (as well as Tiscali) are NOT unlimited. UKOnline do have a usage limit stated in their T&C's although this is admittedly a high one. Tiscali's limit is a joke (30gb?). And their service quality speaks for itself.

    As for others such as Bulldog and AOL, don't go near them. And certainly don't touch PlusNet - far, far too many policy changes are being made without notifying the end users and so you might wake up one day to find your connection has drastically changed itself (as I did).

    My advice, as a professional user, is choose Zen. £34.99 a month for 2.2mb/s truly, categorically UNlimited broadband with a quality and service record that speaks for itself. They really are the UK's best ISP.

    Regarding MadAsAFish's 8mb offer -- 5GB of data transfer is a pittance. It would take only 1.5 hours (rougly) to download your full month's usage limit of 5GB if your connection was running at 8mb/s and you were downloading constantly. Although this is highly unlikely, you see my point.

    Need proof? Check this link out: N&ukonline=ON&zen=ON&cmp_action=Compare

    Martin, if you read this, I would urge you to include the more expensive providers who offer *truly* unlimited service in your Newsletter because people deserve to know about these, otherwise they'll end up like me: frustrated and angry at having their connections unexpectedly changed.

    The bottom line is this: with broadband, you get what you pay for.
    Last edited by hhobba; 24-01-2006 at 6:59 PM.
  • georgiasmum
    • #7
    • 24th Jan 06, 7:04 PM
    • #7
    • 24th Jan 06, 7:04 PM
    I'm currently paying £25 per month unlimited download with Telewest broadband and have had it for years. I don't really understand all this enough to know who is a better deal to change to. Can anyone help??
    • MSE Martin
    • By MSE Martin 24th Jan 06, 7:39 PM
    • 8,116 Posts
    • 42,310 Thanks
    MSE Martin
    • #8
    • 24th Jan 06, 7:39 PM
    • #8
    • 24th Jan 06, 7:39 PM
    georgiasmum, please read the article linked to from the first post, it should help

    hhobba, this is 'Money Saving' - it is about saving money not about using more expensive providers. High contention ratio providers are great for some, but most people aren't using it the way you are. It's the reason I deliberately link to adslguide in the article allowing people the choice - that's what they do - its not what I do.

    UKonline is noted as a poor provider. Madasafish has had good feedback and offers a hugely competitive package. I note in the article the difficulty in writing a broadband article for exactly the reasons above.

    However that's why this discussion thread is here, so people can give their own opinions (unlike most sites with articles) directly after reading. Do remember though folks your usage patterns aren't the same as others. Just less than 50% of the UK is still happy with dial-up - price is very important and what MSE is about (though in the case of UK online the poor service levels are noted)

    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.

    Don't miss out on urgent MoneySaving, get my weekly e-mail at

    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • cougar
    • #9
    • 24th Jan 06, 7:41 PM
    • #9
    • 24th Jan 06, 7:41 PM
    Martin, Madasafish are oowned by this company: some of their other brands are cheaper than madasafish...

    IC24 is currently £9.99 for 6 months then £16.99 the next 6 months for an identical service.

    The prices and offers seem to change quite a lot though.
    Last edited by cougar; 24-01-2006 at 7:43 PM.
  • Gooner71
    I'm currently paying £25 per month unlimited download with Telewest broadband and have had it for years. I don't really understand all this enough to know who is a better deal to change to. Can anyone help??
    by georgiasmum
    Telewest yesterday offered me 2mb unlimited broadband with Home Phone and free calls at weekends for £25 per month.

    Given bt line rental alone is £11 approx that's £14 for 2mb unlimited which seems quite good. I'll then look at the cost of calls.

    You might give Telewest a call and see if they'll switch you over to the new deal..

    p.s. I'm currently on the Telewest 1mb service with talk unlimited but its about £40 per month hence the reason I'm switching...
    Last edited by Gooner71; 24-01-2006 at 7:49 PM.
  • Gooner71
    OK - Something to watch out for - Telewest hide their call costs behind this calculator:
  • wonderfullife
    Its not the cheapest you should be looking for but the ones that give you what you pay for, if you want cheap look no further than Tiscali, but I guarantee you, you won't be happy with their service or support, which is the Pits

    Search forums to give you accurate feelings on which provider is doing what, and more importantly who is giving customer satisfaction.

    Hope this hleps
  • Gooner71
    1899 have connection from Telewest so that would resolve the call cost issue...
  • Sleepy
    According to ISP Review, the most complained about ISP of the past week is Tiscali, with the most complained about ISP in general is Tiscali - (

    ISP Review readers offer their Top Ten with the following ISP's (

    Naims - 9.83
    SurfAnyTime - 9.66
    ICUK - 9.50
    Zen Internet - 9.41
    FireFly - 9.25
    MetroNet - 9.03
    Freedom2Surf - 8.96
    Waitrose - 8.90
    ADSL4Less - 8.75
    Vispa - 8.61

    Maybe its worth paying a little extra ?
  • BlueBolt
    Broadband that makes you money
    PlusNet is an award winning broadband provider. I’ve been with them for around two years and was recommended by a friend and never looked back.

    Superb service.

    They charge £14.99/month for up to 2mb download however this is being upgraded for FREE to up to 8mb download where BT exchanges allow it from April 2006. There is no limit to how much you download per month so fantastic value for money. Not only that but you can register for plus talk FREE which gives FREE Internet calls to other subscribers (Thought you’d like that bit – FREE I remind you)

    Enjoy Saving
    Last edited by Edinburghlass; 24-01-2006 at 10:57 PM. Reason: remove referral suggestion
    • Former MSE Andrea
    • By Former MSE Andrea 24th Jan 06, 11:01 PM
    • 9,418 Posts
    • 22,339 Thanks
    Former MSE Andrea
    Martin, Madasafish are oowned by this company: some of their other brands are cheaper than madasafish...

    IC24 is currently £9.99 for 6 months then £16.99 the next 6 months for an identical service.

    The prices and offers seem to change quite a lot though.
    by cougar
    Hi Cougar

    IC24 was included in the research and it didn't beat Madasafish at the time. I've just had another look. IC24's current offer (as I'm writing this) is £9.99 a month for 3 months then £16.99 for the next 9 months, an average of £15.24 per month over a year.

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  • Edinburghlass
    Welcome to the forums to any new users coming via Martin's article on broadband and I hope you find lots of help here.

    Can I also remind users that referrals are not permitted on the main boards as stated in the MSE rules.


    Hi, Martin’s asked me to post this in these circumstances: Sorry, referral links and suggestions are only permitted on the Referrers Board I have asked Board Guides to move any they see on the main boards. If you have any questions about this policy please email
    Last edited by Edinburghlass; 24-01-2006 at 11:16 PM. Reason: fix link
    • Victor_Delta
    • By Victor_Delta 24th Jan 06, 11:18 PM
    • 426 Posts
    • 98 Thanks
    I'm very happy with my Broadband ISP - V21. They have a 2M/2G service for £11-98 per month, but offer a £2 discount to anyone taking their FreeTalk comms package (similar to TalkTalk tariff, with free weekend calls). So I'm effectively paying £9-98 pm, which I consider to be very good value.

    I know some people like to keep their ISP/telecoms packages separate and I can understand this. However, as I use 1899 and other telecoms providers, it is hard to find another CPS provider that effectively charges minus £2 per month (ie they give me £2 pm)!
    • phill79
    • By phill79 25th Jan 06, 7:01 AM
    • 483 Posts
    • 251 Thanks
    I see know one has mentioned that if you don't live within sight of an exchange, you won't get 8mb and if you live over 5km from an exchange (not very far by the way) then the most you can get is 512k.
    • temin
    • By temin 25th Jan 06, 9:51 AM
    • 115 Posts
    • 42 Thanks
    Telewest and hardware-beware
    I decided to get Telewest in December, but didn't realise that I wouldn't be able to use my wireless ADSL router. Since we are three of us using the wireless router via our wireless cards, I had to return my Telewest package as I would have had to buy a wireless cable router etc and it would have been costly and been too much of a hassle.
    Am now considering Euro1net.
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