Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Doc N
    • By Doc N 27th Sep 11, 9:30 AM
    • 6,970Posts
    • 19,831Thanks
    Doc N
    Solar energy - e.on (and other) Feed-in Tariff payment delays - your experiences?
    • #1
    • 27th Sep 11, 9:30 AM
    Solar energy - e.on (and other) Feed-in Tariff payment delays - your experiences? 27th Sep 11 at 9:30 AM
    Most people who've installed solar panels in the last 18 months or so will be claiming Feed-in tariff payments from electricity suppliers.

    Some suppliers are paying fairly quickly after the claim goes in - but some aren't. E.on, for example, used to pay within a few days but are now delaying payments for up to a month.

    Great for companies' cashflow - but not for the individuals claiming.

    Experiences with various companies shared here would be useful in helping people to decide which company to go with - and whether to switch away from companies that delay payments due.
    Last edited by Doc N; 16-07-2012 at 6:25 PM.
Page 1
    • energysavingexp
    • By energysavingexp 27th Sep 11, 10:17 AM
    • 425 Posts
    • 190 Thanks
    energysavingexp
    • #2
    • 27th Sep 11, 10:17 AM
    • #2
    • 27th Sep 11, 10:17 AM
    npower meter reading need to be in by the 25th and i got my payment on the 5th the next month
  • keith_r59
    • #3
    • 27th Sep 11, 10:36 AM
    • #3
    • 27th Sep 11, 10:36 AM
    Yes, E.on's new T&Cs do say "payment within 30 days" but in my experience they are a lot quicker than that so no complaints from me so far.
    • Doc N
    • By Doc N 27th Sep 11, 10:59 AM
    • 6,970 Posts
    • 19,831 Thanks
    Doc N
    • #4
    • 27th Sep 11, 10:59 AM
    • #4
    • 27th Sep 11, 10:59 AM
    Yes, E.on's new T&Cs do say "payment within 30 days" but in my experience they are a lot quicker than that so no complaints from me so far.
    Originally posted by keith_r59
    That used to be my experience with e.on - my first payment was made within a week.

    My recent payment, however, took almost a month.
    • tiggerpud
    • By tiggerpud 27th Sep 11, 11:26 AM
    • 61 Posts
    • 12 Thanks
    tiggerpud
    • #5
    • 27th Sep 11, 11:26 AM
    • #5
    • 27th Sep 11, 11:26 AM
    British Gas said "within 28 days" but took nearer 40!
  • keith_r59
    • #6
    • 27th Sep 11, 12:53 PM
    • #6
    • 27th Sep 11, 12:53 PM
    That used to be my experience with e.on - my first payment was made within a week.

    My recent payment, however, took almost a month.
    Originally posted by Doc N
    I'm due to send in my meter reading in a couple of weeks time and as long as the money hits my bank account within the stated 30 days then I will be more than happy.
    • furndire
    • By furndire 27th Sep 11, 5:31 PM
    • 7,171 Posts
    • 31,470 Thanks
    furndire
    • #7
    • 27th Sep 11, 5:31 PM
    • #7
    • 27th Sep 11, 5:31 PM
    Atlantic Gas & Electric are quoting 65 days!!!!!
  • albyota
    • #8
    • 27th Sep 11, 10:51 PM
    • #8
    • 27th Sep 11, 10:51 PM
    Centrica Via British Gas payment by cheque on Sept 19th exactly one month after sending them my meter reading 1290 units = 578....happy.
    There are three types of people in this world...those that can count ...and those that can't!

    * The Bitterness of Low Quality is Long Remembered after the Sweetness of Low Price is Forgotten!
    • Doc N
    • By Doc N 28th Sep 11, 6:15 AM
    • 6,970 Posts
    • 19,831 Thanks
    Doc N
    • #9
    • 28th Sep 11, 6:15 AM
    • #9
    • 28th Sep 11, 6:15 AM
    Just out of curiosity, why are people apparently 'happy' at a delay of a month in paying them the money due to them? Particularly when it's several hundred pounds that could be in your account, rather than the power company's.
  • raider
    EDF. My first reading took 43 days until payment. Second reading is currently being processed, 27 days and counting......
  • keith_r59
    Just out of curiosity, why are people apparently 'happy' at a delay of a month in paying them the money due to them? Particularly when it's several hundred pounds that could be in your account, rather than the power company's.
    Originally posted by Doc N
    As I'm being paid well over the market rate for generating electricity I really don't mind waiting up to 30 days each quarter to receive my payment. It's just not that big a deal to me.
    • reeac
    • By reeac 29th Sep 11, 8:06 AM
    • 1,339 Posts
    • 538 Thanks
    reeac
    With NPower I sent in first reading on 21st. May and got payment cheque dated 4th. JUly! Sent in second reading on 28th. August [ 3 months after May closing date] and received no acknowledgement despite phone calls and e-mails. They then requested a reading by 25th. Sept [so much for quarterly readings] which I sent in on 23rd. Sept.. It would appear that their admin. is still chaotic but at least the PV panels are doing well and have already exceeded their estimated annual 1850kWh having started in early February. I intend to persist with NPower to see if they can sort themselves out but it's all been an eye opener and if I could be sure of finding a better company then I'd think about changing.
  • walford58
    I've just had the first request for a meter reading from EDF and they have now said they will pay within 90 days from the end of the reading month. Doesn't mean that they will take that long, judging by other posters, but it could still be up to 180 days from when they consumed the first exported electricity.
    Been in touch with Consumer Direct, who directed me to EST. EST directed me to OFGEM who told me 90 days was not unusual, as the companies tended to wait until the "levelisation" was completed before paying (whatever that is).

    I'm trying to determine whether we are selling the energy back to the power company on a commercial basis - as in business to business - because then the Late Payment Legislation could be applied if the terms were not clear in the contract.

    Anyone have any thoughts on this?
    • Doc N
    • By Doc N 29th Sep 11, 8:01 PM
    • 6,970 Posts
    • 19,831 Thanks
    Doc N
    I've just had the first request for a meter reading from EDF and they have now said they will pay within 90 days from the end of the reading month. Doesn't mean that they will take that long, judging by other posters, but it could still be up to 180 days from when they consumed the first exported electricity.
    Been in touch with Consumer Direct, who directed me to EST. EST directed me to OFGEM who told me 90 days was not unusual, as the companies tended to wait until the "levelisation" was completed before paying (whatever that is).

    I'm trying to determine whether we are selling the energy back to the power company on a commercial basis - as in business to business - because then the Late Payment Legislation could be applied if the terms were not clear in the contract.

    Anyone have any thoughts on this?
    Originally posted by walford58
    The OFGEM reply sound typically woolly and unhelpful to consumers - also meaningless!

    The Late Payment legislation is very unlikely to apply, though, because we'd have to be acting in the course of a business, and I think we'd struggle to meet that requirement.

    "This Act applies to a contract for the supply of goods or services where the purchaser and the supplier are each acting in the course of a business, other than an excepted contract."
    • mickyduck
    • By mickyduck 30th Sep 11, 8:41 AM
    • 327 Posts
    • 346 Thanks
    mickyduck
    Meter reading
    Hi do the energy company request a reading? I had a very prompt response from e-on when I registered but have not heard anything from them since sending the other documentation (proof of ID etc)
  • keith_r59
    Hi do the energy company request a reading? I had a very prompt response from e-on when I registered but have not heard anything from them since sending the other documentation (proof of ID etc)
    Originally posted by mickyduck
    You should have received a FIT Plan which contains the date you are expected to give them your first meter reading. On providing your first reading you will receive a FIT statement which contains the date you are expected to give them your next reading. They will not send you a reminder.
    • mickyduck
    • By mickyduck 30th Sep 11, 3:14 PM
    • 327 Posts
    • 346 Thanks
    mickyduck
    You should have received a FIT Plan which contains the date you are expected to give them your first meter reading. On providing your first reading you will receive a FIT statement which contains the date you are expected to give them your next reading. They will not send you a reminder.
    Originally posted by keith_r59
    Thanks just gave them a call to check all was OK first reading 14 Oct looks like being quite a healthy lump above average unless something very unusual happens in the next 2 weeks.
  • keith_r59
    E.ON FIT Payment Experience
    I've just received my latest FIT payment from E.ON. The time line was as follows:

    06/10 - Sent e-mail to E.ON containing the generation meter reading
    08/10 - Received e-mail from E.ON confirming receipt of generation meter reading
    12/10 - Received e-mail from E.ON containing quarterly FIT statement
    21/10 - FIT payment received into nominated bank account

    So the whole process took just over 2 weeks, which I don't think is too shabby, and everything was handled electronically.
    • Lemoncurd
    • By Lemoncurd 21st Oct 11, 9:45 PM
    • 961 Posts
    • 567 Thanks
    Lemoncurd
    We've only had two payments so far, with British Gas. On both occasions I emailed the reading, had a reply by email within 24hrs and the cheque arrived in two weeks.
    • anselld
    • By anselld 21st Oct 11, 9:55 PM
    • 6,367 Posts
    • 6,216 Thanks
    anselld
    Scottish Power 2 weeks.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,096Posts Today

7,675Users online

Martin's Twitter
  • Bizzare German twitter mash article has called me "MARTIN LEWIS, der Geldsparexperte," Any german speakers out the? https://t.co/1tXEzCe4Y3

  • Have you ever been scammed? If so did you keep it quiet? If not would you keep it quiet or tell people? Please vot? https://t.co/68bkmbT9gc

  • Short lived promo from Virgin - 100mb broadband (that's seriously fast) AND line for equiv of £19/mth - that's les? https://t.co/QqEwbcvsRN

  • Follow Martin