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  • FIRST POST
    • albyh
    • By albyh 15th Jul 16, 3:39 PM
    • 1Posts
    • 0Thanks
    albyh
    0 WOW
    Amazon Prime (No saturday delivery for existing customers)
    • #1
    • 15th Jul 16, 3:39 PM
    0 WOW
    Amazon Prime (No saturday delivery for existing customers) 15th Jul 16 at 3:39 PM
    I've just been onto Amazon to place an order and noticed my account was only allowing delivery for Monday on all Prime items.

    When I logged out however all the same Prime items now showed delivery by tomorrow (Saturday). I then added an item to my basket and logged in again and it went back to Monday.

    Having asked around the office 3 of us have been downgraded to Monday delivery but 1 person is still getting Saturday delivery.

    Is this happening for anyone else and if so WTF Amazon??
Page 1
    • carly
    • By carly 16th Jul 16, 8:25 AM
    • 1,108 Posts
    • 1,325 Thanks
    carly
    • #2
    • 16th Jul 16, 8:25 AM
    • #2
    • 16th Jul 16, 8:25 AM
    How strange. Luckily, my Amazon prime is still working as it should...I can even still get same day delivery. Perhaps your problem is postcode specific or due to a problem at the depot / or location of courier which suplies you
    • Doc N
    • By Doc N 7th Aug 16, 5:55 AM
    • 7,018 Posts
    • 19,862 Thanks
    Doc N
    • #3
    • 7th Aug 16, 5:55 AM
    • #3
    • 7th Aug 16, 5:55 AM
    Odd - still getting Saturday and Sunday deliveries, as normal.
    • BB34
    • By BB34 15th Aug 16, 8:33 AM
    • 313 Posts
    • 4,956 Thanks
    BB34
    • #4
    • 15th Aug 16, 8:33 AM
    • #4
    • 15th Aug 16, 8:33 AM
    Hi! I believe (Although I could be wrong) that it is dependent on your delivery address? I have quite often had something show as available for Saturday delivery, but if I try to get it delivered to a different address then it show as Monday delivery. May be worth trying a different delivery address if poss?
    • Trem
    • By Trem 15th Sep 17, 3:12 PM
    • 1 Posts
    • 0 Thanks
    Trem
    • #5
    • 15th Sep 17, 3:12 PM
    • #5
    • 15th Sep 17, 3:12 PM
    Hi all, I have had this problem and have cracked it (I think).

    You need to delete all of your addresses then re-add your primary address at checkout, obviously after doing this double check the Saturday and Sunday boxes are ticked for delivery. It is a "glitch" and one that reared it's head for me after renewal.

    You should now be all sorted, it's Friday so go and have a try don't buy anything but see if stuff is available to get delivered tomorrow or Sunday.
    Last edited by Trem; 15-09-2017 at 3:26 PM. Reason: Added info
    • DAM
    • By DAM 29th Sep 17, 10:14 AM
    • 10 Posts
    • 0 Thanks
    DAM
    • #6
    • 29th Sep 17, 10:14 AM
    • #6
    • 29th Sep 17, 10:14 AM
    I noticed this today too but solved it. I went into my main address, the one that was now only offering Monday delivery, and checked the Sat/Sun settings. They were both ticked already so I just clicked "save" to confirm. When I went to checkout again, I had to verify my card number as it thought I was using a new address. As soon as I did that, it offered Saturday delivery again.
    • GustyGardenGalaxy
    • By GustyGardenGalaxy 23rd Nov 17, 6:58 PM
    • 654 Posts
    • 237 Thanks
    GustyGardenGalaxy
    • #7
    • 23rd Nov 17, 6:58 PM
    • #7
    • 23rd Nov 17, 6:58 PM
    I hope it's okay for me to bump this thread.

    I subscribe to Amazon Prime. I have a similar problem to other posters in this thread - as of the past couple of weeks I've not been able to get any weekend deliveries - it used to be that if ordered on a Friday or a Saturday I would get the item the next day. Now though if I order on a Friday I'm not offered delivery of the item until Monday.

    Also, today many items are only stating a delivery day of next Tuesday! If I logout and check the same items the delivery dates are still usually next day.

    I've checked my Account settings and I have Saturday and Sunday deliveries checked (I even unchecked them, saved, re-checked them, saved again but still no difference).

    I've spoken to Amazon via the online chat but other than them telling me it's a system problem and that it would be fixed they didn't seem to have much idea about what was going on. That was two weeks ago when I first started having this problem.

    This is obviously at least partly a location issue, but WHY has it started to be an issue? What has changed with Amazon?

    I'm seriously considering cancelling my Prime sub because of this, my local Argos often has what I want and with them I can even get same day delivery for a similar price. I'm just curious what's up with Amazon lately.
    • molerat
    • By molerat 28th Nov 17, 11:19 AM
    • 21,173 Posts
    • 15,406 Thanks
    molerat
    • #8
    • 28th Nov 17, 11:19 AM
    • #8
    • 28th Nov 17, 11:19 AM
    My daughter, prime customer, and myself, non prime, ordered the same item Thursday evening. Mine arrived Sunday morning and hers is tracking as a delivery today as stated at order
    https://www.helpforheroes.org.uk/give-support/donate-now/
    • GustyGardenGalaxy
    • By GustyGardenGalaxy 28th Nov 17, 12:55 PM
    • 654 Posts
    • 237 Thanks
    GustyGardenGalaxy
    • #9
    • 28th Nov 17, 12:55 PM
    • #9
    • 28th Nov 17, 12:55 PM
    I see that deliveries are now stated as two days hence, presumably because of the recent Black Friday and Cyber Monday?
    • Denise f
    • By Denise f 17th Aug 19, 9:14 AM
    • 1 Posts
    • 0 Thanks
    Denise f
    Did you ever get this sorted
    I wonder if you ever got this sorted as I am in the same situation.

    No weekend deliveries for 2 weeks so far. Only option on a Friday is for Monday deliveries.

    Iíve been on 3 chats 20 people and one phonecall. Deleted and added addresses, selected weekends and itís the same /

    Delete the address and goes back to weekend but upon ordering and process order it goes back to Monday delivery.

    I have set up a new account different address and it will order one day delivery but as soon as my address is put in, it goes back to Monday . This is the same for friends. They can order to their own address but not to mine on the next day weekend.

    Amazon finally said wait a few days lol.

    Any advice would be gratefully received as Iíve been a customer since 2004 and never had any problem 😝
    • unforeseen
    • By unforeseen 17th Aug 19, 9:47 AM
    • 4,086 Posts
    • 5,466 Thanks
    unforeseen
    It sounds like an area thing. Maybe the people that do the deliveries in your area don't work weekends.

    I'm lucky, I can get deliveries Saturday & Sunday and I'm in rural Cheshire.
    • sarah1972
    • By sarah1972 17th Aug 19, 9:57 AM
    • 14,027 Posts
    • 43,500 Thanks
    sarah1972
    It sounds like an area thing. Maybe the people that do the deliveries in your area don't work weekends.

    I'm lucky, I can get deliveries Saturday & Sunday and I'm in rural Cheshire.
    Originally posted by unforeseen
    I agree, I have no problems with Saturday and Sunday deliveries in Surrey.
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    • Doc N
    • By Doc N 17th Aug 19, 12:46 PM
    • 7,018 Posts
    • 19,862 Thanks
    Doc N
    I wonder if you ever got this sorted as I am in the same situation.

    No weekend deliveries for 2 weeks so far. Only option on a Friday is for Monday deliveries.

    Iíve been on 3 chats 20 people and one phonecall. Deleted and added addresses, selected weekends and itís the same /

    Delete the address and goes back to weekend but upon ordering and process order it goes back to Monday delivery.

    I have set up a new account different address and it will order one day delivery but as soon as my address is put in, it goes back to Monday . This is the same for friends. They can order to their own address but not to mine on the next day weekend.

    Amazon finally said wait a few days lol.

    Any advice would be gratefully received as Iíve been a customer since 2004 and never had any problem 😝
    Originally posted by Denise f
    Possibly, as unforeseen said, an area thing. Are you a long way from a town or city?

    Just a thought - some items rarely get next day delivery. Have you tried a variety of items and found the same thing?
    • DCFC79
    • By DCFC79 17th Aug 19, 7:57 PM
    • 34,895 Posts
    • 22,091 Thanks
    DCFC79
    I wonder if you ever got this sorted as I am in the same situation.

    No weekend deliveries for 2 weeks so far. Only option on a Friday is for Monday deliveries.

    I’ve been on 3 chats 20 people and one phonecall. Deleted and added addresses, selected weekends and it’s the same /

    Delete the address and goes back to weekend but upon ordering and process order it goes back to Monday delivery.

    I have set up a new account different address and it will order one day delivery but as soon as my address is put in, it goes back to Monday . This is the same for friends. They can order to their own address but not to mine on the next day weekend.

    Amazon finally said wait a few days lol.

    Any advice would be gratefully received as I’ve been a customer since 2004 and never had any problem ��
    Originally posted by Denise f

    You wont get a reply from the original poster as they are known as a 1 post wonder.


    I can choose next Saturday as a delivery day so no issue for me.
    Last edited by DCFC79; 17-08-2019 at 7:59 PM.
    • Julio72
    • By Julio72 20th Aug 19, 10:18 AM
    • 16 Posts
    • 16 Thanks
    Julio72
    Its just dependant on your location and if the item you are ordering is in stock in your nearest warehouse. I have noticed though that where I live I can seldom get Sunday deliveries so maybe it could be a shortage of delivery drivers? Just a guess.
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