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  • FIRST POST
    • MSE Jenny
    • By MSE Jenny 5th Jul 13, 4:56 PM
    • 1,243Posts
    • 3,577Thanks
    MSE Jenny
    Official Free Boilers and Insulation guide discussion
    • #1
    • 5th Jul 13, 4:56 PM
    Official Free Boilers and Insulation guide discussion 5th Jul 13 at 4:56 PM
    Hi all,

    We've written a new guide on Free Boilers and Insulation, and it would be great to hear your feedback. Please do share your experiences and any extra tips to help others.

    If you applied for a free boiler, please let us know ...

    - Which energy provider you called:
    - How long it took to get a free inspection:
    - Were you asked to contribute towards anything and why (for example extra radiators, the boiler needed moving, you didn't meet certain conditions):
    - How long it took to the get the boiler installed:
    - How you found the experience:

    If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.

    Thanks for your help,

    MSE Jenny
    Last edited by MSE Jenny; 05-07-2013 at 4:59 PM.
Page 62
    • MTCLRR
    • By MTCLRR 10th Oct 19, 6:49 PM
    • 2 Posts
    • 0 Thanks
    MTCLRR
    I have recently been looking into a replacement for my old boiler and just wanted to check other people's experiences before I fully commit to something that may not be legit.

    My situation is as follows, recently unemployed and claiming universal credit with my partner who is self employed but earns below any thresholds, we own a 4 bed detached house with a boiler that is easily 20+ years old.

    Went to website boilergrants.org.uk who then arranged for company called the green Deal factory to make contact with me to discuss, had an initial conversation and went through details over the phone they then confirmed that would be eligible but is not free just greatly reduced and to expect a price of £900-£1400.

    They sent out an inspector who measured and took photos for office to call me back to confirm what could have installed and price.

    I received a phone call this morning to confirm a price of £1000 fully fitted which to me seems like a good deal considering the boiler alone would be pushing 1k and then fitting into a further couple of thousand.

    Am just dubious if company is legit and that completely free boilers are no more? As I said am happy to pay 1k but if it is a company trying to get that extra when could get for free then obviously would want it free.

    Anyone had any similar experiences with this company or another company?

    Many thanks in advance.
    • binao
    • By binao 11th Oct 19, 12:39 AM
    • 55 Posts
    • 13 Thanks
    binao
    I have recently been looking into a replacement for my old boiler and just wanted to check other people's experiences before I fully commit to something that may not be legit.

    My situation is as follows, recently unemployed and claiming universal credit with my partner who is self employed but earns below any thresholds, we own a 4 bed detached house with a boiler that is easily 20+ years old.

    Went to website boilergrants.org.uk who then arranged for company called the green Deal factory to make contact with me to discuss, had an initial conversation and went through details over the phone they then confirmed that would be eligible but is not free just greatly reduced and to expect a price of £900-£1400.

    They sent out an inspector who measured and took photos for office to call me back to confirm what could have installed and price.

    I received a phone call this morning to confirm a price of £1000 fully fitted which to me seems like a good deal considering the boiler alone would be pushing 1k and then fitting into a further couple of thousand.

    Am just dubious if company is legit and that completely free boilers are no more? As I said am happy to pay 1k but if it is a company trying to get that extra when could get for free then obviously would want it free.

    Anyone had any similar experiences with this company or another company?

    Many thanks in advance.
    Originally posted by MTCLRR
    Hi, contact your energy company and apply under the ECO scheme. Normally any contribution, if any, is £200 or so.
    If not the ECO scheme, your energy co., is still the first port of call.

    A friend of mine was conned. Deals go through very quick. Repent at leisure with a crap installation that nobody wants to know about.
    Remember, TINSTAAFL.

    Good luck.
    TINSTHAFL If complaining, don't phone use Email / Snail mail.
    • MTCLRR
    • By MTCLRR 12th Oct 19, 11:36 AM
    • 2 Posts
    • 0 Thanks
    MTCLRR
    Thanks for reply in what way was your friend conned? And do you know what companies he went with?

    Thanks
    • patel1977
    • By patel1977 25th Oct 19, 8:52 AM
    • 58 Posts
    • 3 Thanks
    patel1977
    Boiler grant offer
    i have a system boiler which is over 9 years old, want to convert it to combi.

    i have been offered by a local grant company in Leicester the following deal.

    £400 contribution + £400 for combi boiler (Baxi 30)- if i go for worcester bosch additional £200.

    If i stick to the same boiler only £400.

    please advise, i prefer to go for combi.
    • patel1977
    • By patel1977 25th Oct 19, 9:23 AM
    • 58 Posts
    • 3 Thanks
    patel1977
    https://help2heat.co.uk

    anyone heard about this company?
    • Gerry1
    • By Gerry1 25th Oct 19, 10:06 AM
    • 866 Posts
    • 533 Thanks
    Gerry1
    https://help2heat.co.uk

    anyone heard about this company?
    Originally posted by patel1977
    These facts tell you all you need to know about them.
    • They are using an 0845 number that costs up to 69p per minute.
    • They are breaking Ofcom regulations by failing to state the Service Charge that applies to their 0845 number.
    • They are breaking Ofcom regulations by failing to warn of the the Access Charge that applies to their 0845 number.
    Last edited by Gerry1; 20-11-2019 at 11:19 AM. Reason: Typo
    • Scampa
    • By Scampa 19th Nov 19, 10:13 AM
    • 35 Posts
    • 2 Thanks
    Scampa
    Rst?
    Does anyone have experience with RSTboilers?

    I have a survey tomorrow, I qualify for the grant, but getting current boiler checked, it's a Ferroli the model that nearly bankrupted the company (yes that bad).

    I have uploaded my proof of benefit, I have also gone for a Viessmann boiler (looking around these constantly come out as best boiler) and whether I get a grant or not I still get a free hive thermostat (hopefully).

    Just wondered what experience others have with this company.

    https://www.rstboilers.co.uk/
    • Weakmoments
    • By Weakmoments 20th Nov 19, 3:59 AM
    • 50 Posts
    • 31 Thanks
    Weakmoments
    Help please I’ve had the survey and been advised I qualify but here is the thing. DWP can’t match me I assume it’s because I work for HMRC and my records are secure. I’ve gave the company my tax credit award but can’t proceed due to DWP so am now at a loss. Any advice??
    • constantworrier
    • By constantworrier 20th Nov 19, 9:47 AM
    • 361 Posts
    • 2,003 Thanks
    constantworrier
    Hello nikkiniks and thank you for your application for a boiler replacement under the ECO scheme.

    These applications are handled by a specialist team who look to contact customers within 7-10 working days after receiving applications.

    Each application is assessed individually and they'll talk to you about your situation to see if you're eligible for funding under the scheme.

    Hope all goes well with your application nikkiniks.

    Malc
    Originally posted by E.ON Company Representative: Malc
    Hi Malc
    I applied for the boiler and it said I qualified and would be contacted but I'm still waiting. I applied on August 23rd. I read your post which states 7-10 days so wonder if different areas take longer.
    Thanks for your help.
  • E.ON Company Representative: Malc
    E.ON ECO Scheme
    Hi Malc
    I applied for the boiler and it said I qualified and would be contacted but I'm still waiting. I applied on August 23rd. I read your post which states 7-10 days so wonder if different areas take longer.
    Thanks for your help.
    Originally posted by constantworrier
    Hello constantworrier and thank you for your application for a replacement boiler.

    As in the post you've quoted, is your application under the Energy Company Obligation (ECO) scheme or another of our boiler offers?

    If it's under the ECO scheme, my earlier post still applies and you should've received a reply within 10 working days of us receiving your application. Please contact our specialist ECO team and they'll be happy to let you know what's happening. Contact details are on our website under Energy Company Obligation. They're available from 9am to 6pm Monday to Friday.

    I'm sorry you're still waiting for us to contact you constantworrier and thank you for your patience.

    Malc
    ďOfficial Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • constantworrier
    • By constantworrier 20th Nov 19, 11:00 AM
    • 361 Posts
    • 2,003 Thanks
    constantworrier
    Hello constantworrier and thank you for your application for a replacement boiler.

    As in the post you've quoted, is your application under the Energy Company Obligation (ECO) scheme or another of our boiler offers?

    If it's under the ECO scheme, my earlier post still applies and you should've received a reply within 10 working days of us receiving your application. Please contact our specialist ECO team and they'll be happy to let you know what's happening. Contact details are on our website under Energy Company Obligation. They're available from 9am to 6pm Monday to Friday.

    I'm sorry you're still waiting for us to contact you constantworrier and thank you for your patience.

    Malc
    Originally posted by E.ON Company Representative: Malc
    Thanks Malc
  • E.ON Company Representative: Malc
    E.ON ECO Scheme
    Thanks Malc
    Originally posted by constantworrier

    You're welcome constantworrier.

    Malc
    ďOfficial Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • MarcwithaC
    • By MarcwithaC 29th Nov 19, 7:24 PM
    • 1 Posts
    • 0 Thanks
    MarcwithaC
    I have a surveyor coming out on Monday to check the eligibility of the house for a free boiler. The company say they must also fir under floor insulation as part of the new ECO3 regs to qualify for funding from the government. However I have wooden laminate flooring in all rooms downstairs.

    Has anyone had experience of this and if so am I liable for the repairs or do the suppliers leave the house as they find it?

    Cheers
    Marc
    • barbedhook
    • By barbedhook 30th Nov 19, 10:27 AM
    • 105 Posts
    • 38 Thanks
    barbedhook
    I tried a couple of years ago but my income was too high but looked into it recently and they have now added more qualifying benefits so I got intouch with a few companies who were offering free or subsidies boiler one gave me a quote over the phone for £1200 the other came out and gave me a quote for £800 then I phoned Eon the came out looked at the boiler checked my benefit award letter my mortgage statement and a utility bill and said they will do it for £274 my boiler is 20 years old but is still working itís a Baxi 105e and they will replace it wit a Worcester Bosch 30i green star and new radiator thermostats and a new room thermostat if you are thinking of applying I would use one of the main energy suppliers i claim industrial injuries disablement benefit
    • Scampa
    • By Scampa 1st Dec 19, 8:49 AM
    • 35 Posts
    • 2 Thanks
    Scampa
    I have a surveyor coming out on Monday to check the eligibility of the house for a free boiler. The company say they must also fir under floor insulation as part of the new ECO3 regs to qualify for funding from the government. However I have wooden laminate flooring in all rooms downstairs.

    Has anyone had experience of this and if so am I liable for the repairs or do the suppliers leave the house as they find it?

    Cheers
    Marc
    Originally posted by MarcwithaC
    Which company is this?
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