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  • FIRST POST
    • NoodleDoodleMan
    • By NoodleDoodleMan 19th Jul 19, 8:52 AM
    • 1,121Posts
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    NoodleDoodleMan
    0 WOW
    Customer Complaints Form - Spanish Law
    • #1
    • 19th Jul 19, 8:52 AM
    0 WOW
    Customer Complaints Form - Spanish Law 19th Jul 19 at 8:52 AM
    I made reference to this in another post.

    Thought it would be worth flagging up as a separate standalone post - I expect many sun seekers who head to Spain are unaware.

    https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/

    The article is self explanatory.

    My only comment is it should only be used it for significant grievances - unfortunately, going by TripAdvisor reviews, a few punters complain about the most trivial of things.

    Also, if you are on a package deal, ensure the reps are aware.
    Last edited by NoodleDoodleMan; 19-07-2019 at 8:55 AM.
Page 1
    • brianposter
    • By brianposter 19th Jul 19, 9:22 PM
    • 428 Posts
    • 138 Thanks
    brianposter
    • #2
    • 19th Jul 19, 9:22 PM
    • #2
    • 19th Jul 19, 9:22 PM
    The article appears to be incorrect. The complaints form can be filled in wherever and whenever the complainant feels appropriate.
    • bagand96
    • By bagand96 19th Jul 19, 10:20 PM
    • 3,032 Posts
    • 1,942 Thanks
    bagand96
    • #3
    • 19th Jul 19, 10:20 PM
    • #3
    • 19th Jul 19, 10:20 PM
    Probably worth noting for anyone using Goldcar in Spain
    • NoodleDoodleMan
    • By NoodleDoodleMan 19th Jul 19, 10:23 PM
    • 1,121 Posts
    • 421 Thanks
    NoodleDoodleMan
    • #4
    • 19th Jul 19, 10:23 PM
    • #4
    • 19th Jul 19, 10:23 PM
    The article appears to be incorrect.

    Yes, I suspect the article is not 100% in details.
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