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Gladstones Letter Before Claim Oct 2018 - How should I respond?

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Comments

  • Umkomaas
    Umkomaas Posts: 41,345 Forumite
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    What is a Subject Access Request?
    Have you tried Google? It does save us having to type out basic stuff time and time again that can be found so easily via Google.

    Also read this:

    https://forums.moneysavingexpert.com/showthread.php?t=5849784
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • StubbornGoat
    StubbornGoat Posts: 157 Forumite
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    As mentioned before, I have sent an email to gladstones... but I have not yet received a reply. Based on your experience, does my emailing them constitute a "reply within 30 days".. or do they require me to do it online as per their letter?

    Their Letter Before Claim is dated 27th September, meaning there is just 4 days left to "respond" if they do not read my email or count it as replying.

    Thanks
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
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    Your response does not have to be online, it can be email, letter, or hand delivered on a stone tablet.
  • StubbornGoat
    StubbornGoat Posts: 157 Forumite
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    So it's the day before the 30 day deadline and I have still not received a response from Gladstones... so I'm beginning to wonder whether the email address I used to contact them is in use?

    Should I just use their online form? (found here: gladstonessolicitors DOT CO DOT UK /user )

    (I obviously won't be giving my phone number, but I would like to make sure that they have my response)

    Thoughts?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
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    No.
    You used their email
    Their fault if they dont monitor it

    Look, be realistic.
    They never follow the PAP
    They never actually try to narrow the areas, as GS have NO documents.
    They will ikely follow through with a claim at some point.
  • Coupon-mad
    Coupon-mad Posts: 131,614 Forumite
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    More important to get that SAR (all data, all photos) from the scumbags, so you can see their hand.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • StubbornGoat
    StubbornGoat Posts: 157 Forumite
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    edited 7 December 2018 at 4:12PM
    So I have received an email back from Gladstones...

    Please find attached in response to your correspondence.

    Kind Regards

    Phoebe McClean
    Litigation Assistant

    And this is what they attached...

    https://i.postimg.cc/Pf1hWWTc/gladstonespage1-blackedout.jpg
    https://i.postimg.cc/rFcTQDpp/gladstonespage2.jpg

    And here are their supporting photos...

    https://i.postimg.cc/jSMRWRtS/a.jpg
    https://i.postimg.cc/3w67B9yM/b.jpg
    https://i.postimg.cc/rmrTYWWD/c.jpg
    https://i.postimg.cc/C5CgwgcY/d.jpg
    https://i.postimg.cc/mkW4xDN8/e.jpg

    It may not make much difference, but notice the VP (Visitor Parking) on the bay we parked in.

    Where do I go from here?

    Many thanks.

    SG
  • KeithP
    KeithP Posts: 37,628 Forumite
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    StubbornGoat wrote: »
    Where do I go from here?
    Wait patiently for a Claim Form to drop through your letter-box I would have thought.

    Whilst waiting perhaps brush up on how to deal with it when it arrives by re- reading post #2 of the NEWBIES thread.
  • StubbornGoat
    StubbornGoat Posts: 157 Forumite
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    edited 23 February 2019 at 1:43PM
    So the Claim Form arrived in the post today - and the "particulars of Claim" say:

    The driver of the vehicle with registration XXXXXX (the 'Vehicle') parked in breach of the terms of parking stipulated on the signage (the 'Contract') at ADDRESS, on XX/XX/2016, thus incurring the parking charge (the 'PCN'). The driver of the vehicle agreed to pay the PCN within 28 days of issue yet failed to do so. The Claimant claims the unpaid PCN from the Defendant as driver/keeper of the Vehicle. Despite demands being made, the Defendant has failed to settle their outstanding liability. THE CLAIMANT CLAIMS £100 for the PCN, £60.00 contractual costs pursuant to the Contract and PCN terms and conditions, together with statutory interest of £34.40 pursuant to s69 of the County Courts Act 1984 at 8.00% per annum, continuing at £0.04 per day.

    I never "agreed to pay the PCN" - this is straight up lies!
    I have also already told them (before I found this forum) that I was not the one driving, it was my wife who was driving and to transfer the liability... however they simply responded that it was now with debt recovery plus.

    I've also checked Google Street View and can see they have dropped the signs right down

    https://i.postimg.cc/KvM6QKgV/1.png from 2016 and shows where sign used to be (high)
    https://i.postimg.cc/3RqqF7rY/2.png 2018 showing the sign dropped down to eye level.

    This tells me that they realised that the signs were too high and had them dropped due to losing cases in court? Or is that wishful thinking?

    I would also like to add, that there still is no signage on entrance - https://goo.gl/maps/e63NXhWntez

    What are my steps here... Shall I just follow the guide set here: https://forums.moneysavingexpert.com/showthread.php?t=5546325

    And use something like this: https://forums.moneysavingexpert.com/showpost.php?p=74674865&postcount=24

    Thanks in advance
    SG
  • KeithP
    KeithP Posts: 37,628 Forumite
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    What is the Issue Date on your Claim Form?

    Did it come from the County Court Business Centre in Northampton, or from somewhere else?
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