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  • FIRST POST
    • RG2015
    • By RG2015 8th Jan 19, 3:24 PM
    • 1,646Posts
    • 1,055Thanks
    RG2015
    Interest details on HMRC Personal Tax Account. Updated to include how to access interest details.
    • #1
    • 8th Jan 19, 3:24 PM
    Interest details on HMRC Personal Tax Account. Updated to include how to access interest details. 8th Jan 19 at 3:24 PM
    In the last week HMRC have added full details of my interest received in my online personal tax account. Previously they had just shown the one figure that I had reported to them as my total untaxed interest income for the 2017/18 tax year.

    This amount has shown for a few months as the estimate for 2018/19 and is now showing the individual details for 11 of my savings accounts. Only one bank is missing and the amount for this one is a balancing figure to get back to my annual amount rounded down to the nearest pound.

    Clearly my banks have reported my interest received to HMRC and with the one exception noted above every account is correct to the penny. Just for information the missing bank is Virgin Money and the figure for this bank and the rounding is classified as follows which incidentally is the narrative that was previously used for the single total figure.

    DUMMY ACCOUNT
    ****$$$$
    00-00-00

    After hearing accounts of HMRC reporting incorrect figures I am pleasantly surprised to find that their figures are 100% accurate for 11 of my 12 accounts.

    Edited to give details of how to access interest received details within the HMRC personal tax account online as requested by veryIntrigued on Sunday 24th February 2019.

    The personal tax account can be accessed via the Government Gateway or the Gov.uk Verify portals as per the link below.

    https://www.gov.uk/personal-tax-account

    Once in click on the PAYE block and then click on check current tax year. You should then see a heading for your income from other sources with a sub section for untaxed interest income with a single figure. Below this is a link to view details. Click here and you will see a page with information on interest earned from your accounts.

    Finally, at the foot of this page there is a link to check your account details and estimated interest.

    Here is where I can see every savings account with individual amounts earned in the previous tax year, in this case 2017/2018.

    Good luck, and if HMRC have not received and information from the banks I assume that these options will not be there for you.
    Last edited by RG2015; 24-02-2019 at 5:06 PM.
Page 1
    • dont_use_vistaprint
    • By dont_use_vistaprint 8th Jan 19, 8:42 PM
    • 429 Posts
    • 124 Thanks
    dont_use_vistaprint
    • #2
    • 8th Jan 19, 8:42 PM
    • #2
    • 8th Jan 19, 8:42 PM
    Me too :-)
    Did you receive an email saying "Your income tax estimate has changed"
    "It is not the critic who counts..." - Theodore Roosevelt
    • RG2015
    • By RG2015 8th Jan 19, 10:10 PM
    • 1,646 Posts
    • 1,055 Thanks
    RG2015
    • #3
    • 8th Jan 19, 10:10 PM
    • #3
    • 8th Jan 19, 10:10 PM
    Me too :-)
    Did you receive an email saying "Your income tax estimate has changed"
    Originally posted by dont_use_vistaprint
    No, although my income tax estimate hasn’t changed as the total untaxed income estimate has remained the same.

    There has however been a note on my personal tax account online for the last 2 or 3 months that my 2018/19 tax code has changed from 1304M to 1304M. I just ignored that one.
    • drlabman
    • By drlabman 8th Jan 19, 10:43 PM
    • 249 Posts
    • 40 Thanks
    drlabman
    • #4
    • 8th Jan 19, 10:43 PM
    • #4
    • 8th Jan 19, 10:43 PM
    Just curious. When I log in to my PTA, all I can see is my NI contribution history and state pension forecast (and some benefits stuff that doesn't apply to me). I was hoping it would at least have records of tax paid but I see nothing. Also no record of savings interest. Am I missing something? Where are you folks seeing this?

    BTW, I'm sort of early-retired (within the last year) so wasn't expecting to see a tax code or anything like that.
    Give a man a fish, and he will eat for a day. Teach him how to fish, and you’ll get rid of him every weekend.
    • RG2015
    • By RG2015 9th Jan 19, 7:37 AM
    • 1,646 Posts
    • 1,055 Thanks
    RG2015
    • #5
    • 9th Jan 19, 7:37 AM
    • #5
    • 9th Jan 19, 7:37 AM
    Just curious. When I log in to my PTA, all I can see is my NI contribution history and state pension forecast (and some benefits stuff that doesn't apply to me). I was hoping it would at least have records of tax paid but I see nothing. Also no record of savings interest. Am I missing something? Where are you folks seeing this?

    BTW, I'm sort of early-retired (within the last year) so wasn't expecting to see a tax code or anything like that.
    Originally posted by drlabman
    Once I am logged in there are seven sections that I can choose from; PAYE, Self Assessment, National Insurance, State Pension, Tax Credits, Child Benefit and Marriage Allowance.

    All of my tax payments and allowances are in the PAYE section. Curiously, the self assessment section appears if I log in via Government Gateway but not when I log in via Govt Verify. I have not had any self assessment requirements for about 15 years.

    If you pay tax via PAYE, I would expect your tax payment records and tax code to be shown on your PTA. It may be that they are in the process of updating your file. A phone call or letter may clear this up. If you write to them they show the progress of your enquiry in the Check progress link at the top of the home page.
    • drlabman
    • By drlabman 9th Jan 19, 1:48 PM
    • 249 Posts
    • 40 Thanks
    drlabman
    • #6
    • 9th Jan 19, 1:48 PM
    • #6
    • 9th Jan 19, 1:48 PM
    When I log in I see Income (within which is only my NI history), the 3 benefits, and the Pension forecast.

    I had to submit a SA in about 2010, but I've been PAYE since then - up until I stopped working last March. I see none of those details. Maybe they haven't got round to me yet.

    BTW, I log in via Gov Verify.
    Give a man a fish, and he will eat for a day. Teach him how to fish, and you’ll get rid of him every weekend.
    • RG2015
    • By RG2015 9th Jan 19, 3:25 PM
    • 1,646 Posts
    • 1,055 Thanks
    RG2015
    • #7
    • 9th Jan 19, 3:25 PM
    • #7
    • 9th Jan 19, 3:25 PM
    When I log in I see Income (within which is only my NI history), the 3 benefits, and the Pension forecast.

    I had to submit a SA in about 2010, but I've been PAYE since then - up until I stopped working last March. I see none of those details. Maybe they haven't got round to me yet.

    BTW, I log in via Gov Verify.
    Originally posted by drlabman
    Yes, I also have the three categories of Income, Benefits and Pensions. My PAYE section is in Income as is my NI section. My SA section is also in Income but only when I login via Govt Gateway.
    • dont_use_vistaprint
    • By dont_use_vistaprint 9th Jan 19, 6:46 PM
    • 429 Posts
    • 124 Thanks
    dont_use_vistaprint
    • #8
    • 9th Jan 19, 6:46 PM
    • #8
    • 9th Jan 19, 6:46 PM
    No, although my income tax estimate hasn’t changed as the total untaxed income estimate has remained the same.

    There has however been a note on my personal tax account online for the last 2 or 3 months that my 2018/19 tax code has changed from 1304M to 1304M. I just ignored that one.
    Originally posted by RG2015
    Mine also had the note of the change from 1150L to 1321L and yesterday I got the letter. I login here using Gateway ID:

    https://www.gov.uk/log-in-file-self-assessment-tax-return/sign-in/prove-identity

    Then see the 7 main options
    Last edited by dont_use_vistaprint; 09-01-2019 at 6:49 PM.
    "It is not the critic who counts..." - Theodore Roosevelt
    • newatc
    • By newatc 9th Jan 19, 7:42 PM
    • 428 Posts
    • 524 Thanks
    newatc
    • #9
    • 9th Jan 19, 7:42 PM
    • #9
    • 9th Jan 19, 7:42 PM
    Looked at my account today. Took me a while to find the untaxed interest section but after finding it found all the entries (haven't actually checked they are correct amounts) have been duplicated.
    Sent a message and they say they will reply in 2 days.

    We'll see !
    • drlabman
    • By drlabman 9th Jan 19, 9:33 PM
    • 249 Posts
    • 40 Thanks
    drlabman
    Can I ask where you found your untaxed interest section?

    And whether you login in via Govt Gateway or Govt Verify?

    Update: This is all very strange. There seem to be different routes into the data HMRC hold.

    Yesterday, I started my login process from here
    https://www.gov.uk/personal-tax-account
    and landed on my "Account Home", from where I couldn't see any way to get to my PAYE history.

    This evening, I started from here
    https://www.gov.uk/check-income-tax-current-year
    and lo' and behold, I landed straight into my PAYE details. However, if I navigate from there to "Account Home", I'm in the same situation as yesterday.

    How very strange. It's like it's not very joined up.

    Regardless, I still couldn't find any recorded untaxed savings interest details.
    Last edited by drlabman; 09-01-2019 at 10:12 PM.
    Give a man a fish, and he will eat for a day. Teach him how to fish, and you’ll get rid of him every weekend.
    • easterbunni
    • By easterbunni 10th Jan 19, 9:10 AM
    • 59 Posts
    • 41 Thanks
    easterbunni
    Huh, I only logged in to look at that on Tuesday and the interest details weren't there, but they are today! I sign in using Gateway. I haven't received any emails or letters.
    • RG2015
    • By RG2015 10th Jan 19, 10:21 AM
    • 1,646 Posts
    • 1,055 Thanks
    RG2015
    Can I ask where you found your untaxed interest section?

    And whether you login in via Govt Gateway or Govt Verify?


    Update: This is all very strange. There seem to be different routes into the data HMRC hold.

    Yesterday, I started my login process from here
    https://www.gov.uk/personal-tax-account
    and landed on my "Account Home", from where I couldn't see any way to get to my PAYE history.

    This evening, I started from here
    https://www.gov.uk/check-income-tax-current-year
    and lo' and behold, I landed straight into my PAYE details. However, if I navigate from there to "Account Home", I'm in the same situation as yesterday.

    How very strange. It's like it's not very joined up.

    Regardless, I still couldn't find any recorded untaxed savings interest details.
    Originally posted by drlabman
    I use both Govt Gateway and Govt Verify. Both give me my untaxed interest income but both can be a bit temperamental.

    I used to have an M-PIN second verification on Verify which avoided the SMS code requirement but that has stopped working and I cannot reset it as Experian keeps giving me an error page.

    Gateway sometimes saves my login code for seven days but sometimes it doesn't and I need to enter a new SMS code.

    As regards the untaxed interest income I click on PAYE and then Check current year. This page shows my total untaxed interest income figure and also a drill down link titled View details.

    Hope this helps.
    • chile_paul
    • By chile_paul 10th Jan 19, 12:13 PM
    • 411 Posts
    • 286 Thanks
    chile_paul
    Just checked mine and (surprisingly) the amounts appear on first check to be accurate.

    Nothing listed for P2P providers though, I would have expected these to be listed as well, or is there any reason why they are excluded?
    • drlabman
    • By drlabman 10th Jan 19, 1:51 PM
    • 249 Posts
    • 40 Thanks
    drlabman
    I just logged in with a Gateway User Id from years ago, which I created for doing something with my driving licence. It took me through some verification steps (passport details, SMS code) but I logged in successfully.

    This time I landed on historical tax payments where I could check this year, last year or previous years. None of them listed any interest payments.

    Interestingly though, now when I go to "Account home", Self Assessment is one of the options under Income. I still see no PAYE section but this may be because I haven't worked this tax year.

    Same as before - once I go to "Account home", there's no way to navigate to the tax payments I'd already viewed (other than by using the browser's Back button, which is not a good way of navigating around a website).
    Give a man a fish, and he will eat for a day. Teach him how to fish, and you’ll get rid of him every weekend.
    • MikelT
    • By MikelT 10th Jan 19, 5:11 PM
    • 3 Posts
    • 1 Thanks
    MikelT
    My details were there but are all from last year. It does help as I was trying to correct their corrections to corrections from last year. I was working blind and I think their detailed list might have been implemented while I was trying to add a missing entry, now I have a duplicate.

    Site is still pretty poor. I can update or delete each entry but it usually just says there's a technical problem and fails. A couple of deletions did succeed but they still appear in the list. No indication of any changes pending and I'll need to keep note of edits which seem to succeed so that I don't try to edit an entry twice. I expect it will eventually update the list.

    One oddity for Scots is that they keep giving me £500 tax free allowance for interest and adjusting my tax code to recover 21% tax from the remainder. My total income, even with dividends and interest, is below both the Scottish and UK bands for the 41% (40%) band. No idea yet why I don't get the full £1,000 allowance. HMRC seem to ignore requests for an explanation mentioned in changes requested online. I expect that a phone call or letter might be in order now.

    I suppose they are making some progress. Their site kept including unearned income when calculating income required to reach higher rate last year. That reduced the apparent amount I could take from drawdown before hitting the upper tax band. I think that the programmer was working on the assumption that next tax band after 20% must be 40%.
    • talexuser
    • By talexuser 10th Jan 19, 5:23 PM
    • 2,730 Posts
    • 2,140 Thanks
    talexuser
    I just tried to delete the closed accounts from the previous tax year that are listed but have no relevance to this tax year and get the message "technical difficulties" try again later!
    • MikelT
    • By MikelT 10th Jan 19, 5:32 PM
    • 3 Posts
    • 1 Thanks
    MikelT
    Keep trying
    Yes, I keep getting that message. However, I went back later and did manage to delete a couple of entries. The changes seemed to be accepted but list didn't update. Not too surprised about that but they could have put "Change pending" or similar to indicate a change had been requested. I tried a third change but got the technical difficulties message again.

    Probably worth trying again when you think the site might have less traffic.
    • AlwaysLearnin
    • By AlwaysLearnin 10th Jan 19, 6:27 PM
    • 597 Posts
    • 514 Thanks
    AlwaysLearnin
    [snipped]
    I still see no PAYE section but this may be because I haven't worked this tax year.

    Same as before - once I go to "Account home", there's no way to navigate to the tax payments I'd already viewed (other than by using the browser's Back button, which is not a good way of navigating around a website).
    Originally posted by drlabman
    I'm in a similar situation to you, i.e. no paid income this tax year, therefore no PAYE section showing on the home page.

    Looking at my OH's account, we found a breakdown by looking in the "Check current tax year" section of PAYE (although figures from 17/18, it looks like they've put them in the current year as they're using those numbers as an estimate of this year - they weren't showing in previous/last years income details) to see the summary, then under "Your income from other sources" a new section entitled "Untaxed Interest Income" is now showing, under which there is a "View details" link, taking you here:

    https://www.tax.service.gov.uk/check-income-tax/income/bank-building-society-savings

    This shows you a total amount, then there's a "Check your account details and estimated interest" button to get to an account list.


    Unfortunately, with no PAYE this year you get a message at the "Check current tax year" stage (using the https://www.gov.uk/check-income-tax-current-year link you previously quoted) which says there is no record of income in the current year, with no "Your income from other sources" section. Without this you can't seem to be able to get to those lower levels (trying to go direct to the first link above results in a "Technical difficulties" screen, for me at least...)

    I couldn't find a way around this. I'd be interested to know if anyone else has.
    • masonic
    • By masonic 10th Jan 19, 6:32 PM
    • 11,889 Posts
    • 9,506 Thanks
    masonic
    Nothing listed for P2P providers though, I would have expected these to be listed as well, or is there any reason why they are excluded?
    Originally posted by chile_paul
    P2P is the only remaining reason I'm on self assessment. One ostensible reason they may not be included is bad debt relief, which must be claimed, and which can materially affect the amount of taxable P2P interest.
    • margaretx9
    • By margaretx9 10th Jan 19, 6:42 PM
    • 84 Posts
    • 65 Thanks
    margaretx9
    I have managed to locate this under my PAYE section and the figures mostly appear OK.

    However one account is listed which is a cash isa - where the interest is tax free. Can I simply update the interest figure to zero or must I advise them separately as its quite possible this is a wider error with that bank?

    Also I have a couple of items missing i.e. bank account monthly reward payments (Halifax and Coop) which are taxed at the basic rate at source but which higher ratepayers are supposed to pay the additional 20% to HMRC. Anyone know how to deal with those?
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