NRAM standard variable rate scam

lebowski111
lebowski111 Posts: 14 Forumite
Hi all, so I'm going to try and take on NRAM and win! Need some advice though.

When I took out my 95% interest only mortgage in 2007 with Northern Rock for £123k, it was fixed for 2 years. The mortgage illustration gave an example of what the payments would be after the fixed period using their standard variable rate at the time. These SVR in the illustration/mortgage offer was 2.1% over the Bank of England Base Rate (BOEBR). Since then, we had the crash and my flat was in negative equity. Northern Rock folded and my debt was taken on by NRAM. After the 2 years, as I was in negative equity I couldn't afford to sell but nor were there any products I could swap to as NRAM were there just to facilitate the debt. This meant I was a prisoner of their SVR. My issue here is whilst I think that it's crap to be in that situation, after the 2 years fixed their SVR I went on to was no longer 2.1% above the BOEBR but 4% above. Therefore I'm going to try and claim back the difference between 2.1% above base rate which I think I should have paid and the 4% which I have paid plus interest on the amount.

I'm just selling the property now as I've just about made enough overpayments to bring it out of negative equity meaning I can finally afford to sell and have this nightmare over. I'm disguted that NRAM is funded by the government and they are still screwing people who are stuck in a situation with no options. Any advice? Especially regarding how and if they are well within their rights to double the difference in the SVR to the base rate? Whilst I know they can change it surely this jump is not justifiable??

Thanks in advance
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Comments

  • Nasqueron
    Nasqueron Posts: 8,785 Forumite
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    Don't waste time or money on this, it's not a scam and you have no chance of getting this money back, though feel free to come back and post in 6 months time about how you were given all the money back, plus interest and a personal apology from the bank owner.
  • dunstonh
    dunstonh Posts: 116,312 Forumite
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    When I took out my 95% interest only mortgage in 2007 with Northern Rock for £123k, it was fixed for 2 years. The mortgage illustration gave an example of what the payments would be after the fixed period using their standard variable rate at the time.

    The verifies that NR complied with the regulators requirements at the time. So, all good there.
    My issue here is whilst I think that it's crap to be in that situation

    It is but that is just one of the risks you can suffer when borrowing money against a house. Risk warnings exist because risk events can happen.
    Therefore I'm going to try and claim back the difference between 2.1% above base rate which I think I should have paid and the 4% which I have paid plus interest on the amount.

    NRAM took on the high risk/bad mortgages of NR (or what it perceived to be the higher risk ones as not everyone with NRAM is a bad risk). It is not a retail lender. It has no products to offer. They have complied with your contract terms that you agreed when you took out the mortgage.
    I'm disguted that NRAM is funded by the government and they are still screwing people who are stuck in a situation with no options.
    You are lucky that NRAM is funded by the taxpayer because the alternative was to call in the mortgage. Something that has not happened for a very long time in this country.

    You are not being screwed over. You are paying the going rate for a high risk mortgage. Taxpayers are not there to pay your mortgage.
    Any advice? Especially regarding how and if they are well within their rights to double the difference in the SVR to the base rate?

    You are on a hiding for nothing. They are within their rights.
    Whilst I know they can change it surely this jump is not justifiable??
    The jump is justifiable.

    I know that isnt what you want to hear but don't you think by now that if you had a case, something would have been done about it a decade later?

    People in the 90s had to pay 15% interest rates but didnt get government support. The Govt cant bail out individuals making bad decisions or getting unlucky and being unprepared.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    Unfortunately as a closed mortgage book. The costs of administering what's left has become increasingly higher. The Government wouldn't be popular if it forced other taxpayers to contribute to the cost.
  • Thanks Dunstonh for such a comprehensive response. Whilst I agree with most of what you have written, I still don't understand why the jump from 2.15% above base rate to 4% is justifiable? You have said it is but do you have any reasonings? My mortgage was no more high risk than it was when I took it out (I had and have excellent credit rating and have never missed a payment). And to double the % over base rate seems disproportionate when the interest rate was at an all time low?

    And I would NEVER expect the taxpayer to pay my mortgage. But it was bad luck on my part that the company I chose to lend with collapsed through no fault of my own. I expect to pay my mortgage but also expect to have the same options as other people in the country to either swap to a better deal or pay the interest rate increase on the SVR that was sold to me at the time of the mortgage. I definitely don't want something for nothing.
  • Thrugelmir wrote: »
    Unfortunately as a closed mortgage book. The costs of administering what's left has become increasingly higher. The Government wouldn't be popular if it forced other taxpayers to contribute to the cost.

    So only the taxpayers who were unfortunate enough to choose Northern Rock should foot the bill on their own? Seems unfair when we did nothing wrong. I had excellent credit rating and have never missed a payment. I pay my taxes and claim no benefits. Why should I not receive the same options that other people have? Whilst I appreciate the government bailed Northern Rock out so they should have, they were the ones who allowed the country to get into this mess in the first place.
  • Nasqueron wrote: »
    Don't waste time or money on this, it's not a scam and you have no chance of getting this money back, though feel free to come back and post in 6 months time about how you were given all the money back, plus interest and a personal apology from the bank owner.

    Hmm thanks for the uneccessary sarcasm, but should I be successful I'll let you know straight away and copy out the banks apology for you verbatim. I considered maybe buying you a drink with the money but due to your tone I dont think I'll bother! :beer::beer:
  • Nasqueron
    Nasqueron Posts: 8,785 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
    Hmm thanks for the uneccessary sarcasm, but should I be successful I'll let you know straight away and copy out the banks apology for you verbatim. I considered maybe buying you a drink with the money but due to your tone I dont think I'll bother! :beer::beer:

    Unfortunately this forum has plenty of examples of people who post about their impossible situations, get answers they don't like then resurface after a period magically having supposedly got everything back, your post just smacks of this sort of thing, if you accept the advice and move on then good on you.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    I still don't understand why the jump from 2.15% above base rate to 4% is justifiable?

    While the Government stepped in with a loan. UKAR has still relied heavily on wholesale funding since NR was nationalised. External parties won't be lending money at BOE base rate or anywhere close. Due to the overall nature of the loan book.

    You've made overpayments to eradicate the negative equity. Many won't have done. Ultimately the full amount of debt may not be recovered from those that finally remain.
  • dunstonh
    dunstonh Posts: 116,312 Forumite
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    Whilst I agree with most of what you have written, I still don't understand why the jump from 2.15% above base rate to 4% is justifiable?

    A lender will have a range of quality on their books. The nice low risk stuff and a certain degree of higher risk stuff. A good quality mortgage book will have mostly clean safe mortgages with only a small proportion going bad. So, the interest rates will be lower.

    The high risk lending creates high risks of loss of money. More people in arrears, defaults and repossessions. A normal lending back will see these offset by the higher quantity of low-risk borrowers. So, there is an element of cross-subsidy. i.e. safe borrowers are paying for the smaller number that are going to fail.

    NRAM is the bad book of NR. So, a far higher proportion of is going to go bad. it lacks the cross-subsidy of the lower risk borrowers. The risk is spread over a smaller number of borrowers (and that number is getting smaller all the time) and the borrowers that remain are viewed as an increasingly high risk.

    Think of it like this....
    If you were to lend £10,000 to 100 people and you believed that 5 of those would fail to repay fully and create costs of £8,000. You would spread that £8,000 cost over the other 95 people. If you had a lending book the quality of NRAM, you are looking at around 50-60 of them failing and the costs of those being spread over the other 40-50 people. i.e. increased costs and less people to pay those increased costs.

    My mortgage was no more high risk than it was when I took it out (I had and have excellent credit rating and have never missed a payment). And to double the % over base rate seems disproportionate when the interest rate was at an all time low?

    The above explains why the interest rate is higher. If you dont get it, we can throw some more examples/variations at you to see if that helps.

    However, you are higher risk as you are now in negative equity. That puts you higher risk than someone that is say 80% LTV. The problem though was that NR failed to analyse and cost in risks when it lent money. That is why it failed. It should have either charged you more from the start or refused to lend it to you. Or not so much you as 95% at point of sale is not bad. The problem is more the 125% mortgages on interest only basis. You got dragged down because of NR and others.

    Going back to the 90s when negative equity last happened and people had just paid 15% interest rates, the only way to get out was to overpay the mortgage and wait for house prices to recover.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thrugelmir wrote: »
    While the Government stepped in with a loan. UKAR has still relied heavily on wholesale funding since NR was nationalised. External parties won't be lending money at BOE base rate or anywhere close. Due to the overall nature of the loan book.

    You've made overpayments to eradicate the negative equity. Many won't have done. Ultimately the full amount of debt may not be recovered from those that finally remain.

    Thanks for the reply. Whilst I understand your point, perhaps if people had been able to switch to a new competitive rate they would have had the money to pay back the loan? you can't get blood from a stone and putting people in a hopeless situation is crackers. As you say luckily I've been able to overpay but there are some poor people in a sitaution far worse than mine. Even if I'm likely to fail i feel I need to try for myself and them alike! Thanks for your considered answers, it's nice to have some perspective :D:D:D
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