Weatherspoons Euro car parks PCN

Gonna send this to the head office of Wetherspoon, feel free to let me know what you think.
Thanks


Hi,


On the 2nd March 2018 my family and a friend attended The county hotel pub in Ashford, Kent for breakfast. We as a family have done many times before in the 14 years of living in Ashford, over that time the parking restrictions have changed and we have kept up with them and paid whenever required to.


On the 2nd the diver paid for three hours and placed a ticket as per the rules in the vehicle (I am the registered keeper of **** *** but someone else was driving as I intended to have a drink). After breakfast we met up with friends and lost track of time, we returned to the vehicle some 30mins after the ticket expired.


On approximately the 17th March I received a parking charge invoice for the sum of £75 for going over 30mins, I find this absolutely disgusting that a national company like yours would use a company in an unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences.


My wife and I went again for breakfast on the 23rd March and tried to speak to the manager about this !!!8216;invoice!!!8217; only to find her very dismissive of me and she said they didn!!!8217;t discuss or deal with these !!!8216;parking tickets!!!8217;. We both left without eating and went somewhere else to get breakfast.


I have spoken to friends who say this is happening more and more at this establishment and I!!!8217;m hoping you can do something about this !!!8216;invoice!!!8217; to our satisfaction which means we wouldn!!!8217;t have to find another regular pub and dinner.



Many thanks

Not sure where to go from here, here is their reply

Having carefully considered the evidence provided by you we have decided to reject your appeal for
the following reasons:
!!!61623; The car park is operated by Automatic Number Plate Recognition (ANPR). Cameras capture
an image of vehicles entering and leaving the car park and calculate their length of stay on
site.
!!!61623; Signage is clear drivers must purchase a valid pay and display ticket for the full duration of
their stay.
!!!61623; A pay and display ticket matching your vehicle registration was purchased for £3.00 - this
would have entitled your vehicle to park for up to 3 Hours according to the clearly displayed
tariff.
!!!61623; Your vehicle entered at 09:52:24 and exited at 13:21:35, a total stay of 3 hours and 29
minutes.
!!!61623; The P&D/permit purchased did not cover the date and time of parking and therefore the
notice has been issued correctly and will remain payable.
With regards to the reference to “Pre-Estimate of Loss/breach of consumer contracts 1999.”
Please be advised that the Supreme Court has made judgement (04/11/15) that clearly sets
out the issue of parking charge notices on private land (law of contract applies) and in
particular pre-estimate of loss. The parking charge notice is enforceable on the basis that it
protected a legitimate interest when the driver failed to adhere to the terms and conditions
and was not extravagant, exorbitant nor unconscionable. The parking charge is not an
unenforceable penalty and does not breach the Unfair Terms in Consumer Contracts
Regulations 1999.
- It’s the driver’s responsibility to check the signage prior to leaving the vehicle on site.
- Contract Law Applies
Please make payment of the discounted amount of £45.00 by visiting our website at
or use the automated telephone service 0203 553 4559. Alternatively make
your cheque payable to Euro Car Parks Limited (to include a £2.50 handling charge for cheque