Got an email I won a trip to Barcelona, but...

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  • jeanmd
    jeanmd Posts: 2,361 Forumite
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    lucky18 wrote: »
    I haven't. What e-mail did you use to e-mail your advantage card number?

    I clicked the one in the email boots.customercare_team@boots.co.uk
    £2021 in 2021 no.17 £1,093.20/£2021
  • tonkatol
    tonkatol Posts: 216 Forumite
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    I checked and mine hadn't gone on as of 11.00 am today - if they are doing it alphabetically, my surname starts with T, so guess I will be near the end. Hope they go on soon though!
    September Wins : One Direction posters, Kappa Football.

    Thank you to all the lovely posters & board guides :beer:
  • hanlou007
    hanlou007 Posts: 99 Forumite
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    :rotfl:
    come on , be honest , how many people have been jumping up n down :j
  • Buttercup
    Buttercup Posts: 188 Forumite
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    Still not got my points yet, anyone else waiting
    Sarah x
  • zoe1984
    zoe1984 Posts: 237 Forumite
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    I got the points credited to my boots account on 29th of November. I didn't get an email saying they were there. I checked on the off chance and there they were.
  • BexQuattro
    BexQuattro Posts: 2 Newbie
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    Just an update for everyone.
    The firm responsible for the mistake lost the Boots contract which included a lot of in-store point-of-sale. This error in regards to the Barcelona competition seems to have been the deciding factor in Boots taking their work elsewhere. The contract was worth £10m.
    The agency was Bezier and they've just announced redundancies for most of their staff (at least 400 people).

    I feel sorry for the staff at Bezier and I'm not sure how I feel about Boots. I think that while this is very unfortunate that it's just daily life. Someone made an IT error and send an email to the wrong mailing list. This caused a PR mess for Boots and they withdrew their business from their supplier. Sad but Just how it goes I guess.

    I don't think though that anyone here should feel bad for getting their £10 from Boots. No-one here caused the problem that led to Boots withdrawing Bezier's contract. And actually a lot of people here were genuinely upset (even though it's nothing major really) to find out they'd been informed of their win in error, so I think the £10 apology from Boots is fine.

    Just thought I'd let you know how it turned out.
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