pending transaction disappeared - Halifax Clarity

Luana · 10 April 2018 at 3:18PM

Hello. Last week I used my Clarity credit card to purchase plane tickets in Euros. The transaction was showing under "pending transactions" 2 days ago when I made a credit card payment, to bring the balance to £0. Today I logged in to my Halifax account and the plane ticket purchase transaction has disappeared completely from the list. It's not showing anywhere... My credit card account is in credit (corresponding to the payment I made 2 days ago), which can be a problem from what I understand? Lufthansa shows the ticket as fully paid. Any idea what's happening here? is this normal? L.

jonesMUFCforever · 10 April 2018 at 8:20PM

Don't worry the tickets will show in the next few days.

In future (especially if you do not fully clear the balance every month) wait for the transaction to actually debit the account before paying it off.

Ben8282 · 10 April 2018 at 10:20PM

Difficult to understand quite why you repaid this purchase transaction immediately. Why did you not wait for it to be shown on a statement or at least appear on the account?
As the transaction was made in Euros unless you used DCC (foolish if you have a Clarity card) then you would not have known the exact GBP amount to pay off as the pending amount would only be approximate until billed.

Sncjw · 11 April 2018 at 7:33AM

Do you wait for the stament to be produced before paying it off: is it possible to check the tab on the left to see if it!!!8217;s tjere. Sometimes items go on the one to the left for me

pending transaction disappeared - Halifax Clarity

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