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  • FIRST POST
    • AndyMunro
    • By AndyMunro 4th Jun 19, 9:04 PM
    • 3Posts
    • 0Thanks
    AndyMunro
    Really old PPI and lost details
    • #1
    • 4th Jun 19, 9:04 PM
    Really old PPI and lost details 4th Jun 19 at 9:04 PM
    So I've been putting this off and putting this off for years because I've never been able to face up to and get my head around doing it.

    I've been trying to work out how to go about it and downloaded the template letter for reclaiming. I've had some loans from Barclays as well as an overdraft from them many many years ago, and credit cards from Barclaycard and Egg, but my problem is I have no idea of the dates they were taken out, can't even remember anywhere near what year I took them out.
    I also can't remember any account numbers so can't add these details into the template letter.
    I've moved house a couple of times since as well.

    I feel completely helpless, what do I do about these details on the latters?

    Thanks in advance
Page 1
    • -taff
    • By -taff 4th Jun 19, 9:22 PM
    • 10,215 Posts
    • 13,874 Thanks
    -taff
    • #2
    • 4th Jun 19, 9:22 PM
    • #2
    • 4th Jun 19, 9:22 PM
    Go to their website and ask them to look if you had any PPI.
    • Ennill1
    • By Ennill1 4th Jun 19, 10:21 PM
    • 2 Posts
    • 1 Thanks
    Ennill1
    • #3
    • 4th Jun 19, 10:21 PM
    • #3
    • 4th Jun 19, 10:21 PM
    We tried to use template, bank said we had no claim. Was phoned by a firm that takes commission, told them not really interested as bank already said we had no claim. They asked if they could try anyway, no fee if no money owed so we said yes. Filled in their forms, most of the time clicking ‘don’t know’ for dates and details. Delighted to now have 9000! And the bank said we had no claim.....can you ever trust them....

    We had moved house also
    • Moneyineptitude
    • By Moneyineptitude 4th Jun 19, 10:47 PM
    • 24,028 Posts
    • 13,426 Thanks
    Moneyineptitude
    • #4
    • 4th Jun 19, 10:47 PM
    • #4
    • 4th Jun 19, 10:47 PM
    Delighted to now have 9000! And the bank said we had no claim.....
    Originally posted by Ennill1
    The claim company didn't get you the money, but you'll now pay more them than 2,000 (plus VAT) for basically putting the stamp one the envelope containing your "new" complaint.

    2250 for using a free complaint process!

    You really should have just tried again alone...

    Why did the Bank originally reject your complaint exactly? If most of your answers were "don't know" in the original complaint as well as the new one, then there must have been something fundamentally wrong with your first complaint. In addition, if you had been fully and finally rejected the first time, you would not have been allowed a second attempt...
    • AndyMunro
    • By AndyMunro 5th Jun 19, 6:33 PM
    • 3 Posts
    • 0 Thanks
    AndyMunro
    • #5
    • 5th Jun 19, 6:33 PM
    • #5
    • 5th Jun 19, 6:33 PM
    My Question is, is I'm using the template letter as Martin Lewis suggests, what do I put for the dates and account numbers if I have no clue?
    • zx81
    • By zx81 5th Jun 19, 6:39 PM
    • 22,985 Posts
    • 25,389 Thanks
    zx81
    • #6
    • 5th Jun 19, 6:39 PM
    • #6
    • 5th Jun 19, 6:39 PM
    Don't use a template.

    Write your own complaint with as much information as you can remember.

    Or submit a SAR.
    • AndyMunro
    • By AndyMunro 5th Jun 19, 6:43 PM
    • 3 Posts
    • 0 Thanks
    AndyMunro
    • #7
    • 5th Jun 19, 6:43 PM
    • #7
    • 5th Jun 19, 6:43 PM
    Forgive my ignorance, but what as a SAR?

    I really haven't a clue what I'm doing with this, hence following the guidance on MSE
    • zx81
    • By zx81 5th Jun 19, 6:46 PM
    • 22,985 Posts
    • 25,389 Thanks
    zx81
    • #8
    • 5th Jun 19, 6:46 PM
    • #8
    • 5th Jun 19, 6:46 PM
    Subject Access Request.

    It's a request for the data that a company holds on you.
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