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  • FIRST POST
    • spadoosh
    • By spadoosh 20th Jun 19, 12:42 PM
    • 7,070Posts
    • 10,220Thanks
    spadoosh
    Incorrect personalised item.
    • #1
    • 20th Jun 19, 12:42 PM
    Incorrect personalised item. 20th Jun 19 at 12:42 PM
    This is more a hypothetical, ive contacted the seller already to make them aware of the mistake but not after pursuing a refund in this instance. However im curious about the legalities of it.

    I ordered a personalised item on ebay. The personalisation was a highlighted date on a month calendar. Upon ordering i requested a specific date in June be highlighted. Once i received the goods the date was clearly highlighted however there was an issue with the calendar in that it displays June as having 31 days. So the title of the month had been changed but nothing else to reflect this.

    The advert doesnt state anything about the accuracy of the calendar just that a date can be highlighted on it. Would i be correct in thinking that i could reject the item, ie get it replaced or refunded.

    Following on from this, you can also choose to include a year at the top. Would you be able to reject the item if the dates on display (in relation to the weekday ie mon 14th, tues 15th etc) didnt marry up with the correct dates in that year? Ie say the date and year you picked was in relation to a saturday but the one highlighted is another day.

    As mentioned ive got no inclination to follow this up, it was a cheap item but made me wonder. Theyve for all intents and purposes done what was asked (i only requested a date was highlighted after all) but its wrong.
    Don't be angry!
Page 1
    • Aylesbury Duck
    • By Aylesbury Duck 20th Jun 19, 12:49 PM
    • 4,053 Posts
    • 5,431 Thanks
    Aylesbury Duck
    • #2
    • 20th Jun 19, 12:49 PM
    • #2
    • 20th Jun 19, 12:49 PM
    I'd have thought you could reject it because a calendar, by definition, should be chronologically correct. If I drew out a month with 35 days and only six days in each week for example, I wouldn't say that was a calendar, it would just be a collection of numbers and words.
    • DoaM
    • By DoaM 20th Jun 19, 12:57 PM
    • 7,295 Posts
    • 7,170 Thanks
    DoaM
    • #3
    • 20th Jun 19, 12:57 PM
    • #3
    • 20th Jun 19, 12:57 PM
    Personalised goods are not exempt from the other Consumer Rights requirements (in terms of quality for the price paid, fit for purpose, etc.)

    A calendar that has incorrect dates / days in a month would inherently fail both of the requirements above. The fact part of it was personalised is irrelevant (unless the personalisation was to make incorrect). Such goods would be subject to the right to reject for a refund.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • spadoosh
    • By spadoosh 20th Jun 19, 1:03 PM
    • 7,070 Posts
    • 10,220 Thanks
    spadoosh
    • #4
    • 20th Jun 19, 1:03 PM
    • #4
    • 20th Jun 19, 1:03 PM
    Thanks. Thought it was one youd be able to reject just wasnt sure as ive got exactly what was displayed in the picture, although the one displayed on the picture is for august.
    Don't be angry!
    • zx81
    • By zx81 20th Jun 19, 1:18 PM
    • 22,965 Posts
    • 25,374 Thanks
    zx81
    • #5
    • 20th Jun 19, 1:18 PM
    • #5
    • 20th Jun 19, 1:18 PM
    It's a criminal offence to produce an inaccurate calendar.

    They could get 12 months.
    • Bradden
    • By Bradden 20th Jun 19, 1:41 PM
    • 190 Posts
    • 132 Thanks
    Bradden
    • #6
    • 20th Jun 19, 1:41 PM
    • #6
    • 20th Jun 19, 1:41 PM
    It's a criminal offence to produce an inaccurate calendar.

    They could get 12 months.
    Originally posted by zx81
    Seriously? Is this under some ancient law left on the statute books?
    • oldagetraveller
    • By oldagetraveller 20th Jun 19, 1:43 PM
    • 3,344 Posts
    • 1,827 Thanks
    oldagetraveller
    • #7
    • 20th Jun 19, 1:43 PM
    • #7
    • 20th Jun 19, 1:43 PM
    Seriously? Is this under some ancient law left on the statute books?
    Originally posted by Bradden

    No, jokingly, I hope. Think very carefully about what was written. Did it fly straight over your head?
    R.I.P. U.K. Democracy.
    • zx81
    • By zx81 20th Jun 19, 1:44 PM
    • 22,965 Posts
    • 25,374 Thanks
    zx81
    • #8
    • 20th Jun 19, 1:44 PM
    • #8
    • 20th Jun 19, 1:44 PM
    Seriously? Is this under some ancient law left on the statute books?
    Originally posted by Bradden
    Whoosh.
    • Aylesbury Duck
    • By Aylesbury Duck 20th Jun 19, 3:12 PM
    • 4,053 Posts
    • 5,431 Thanks
    Aylesbury Duck
    • #9
    • 20th Jun 19, 3:12 PM
    • #9
    • 20th Jun 19, 3:12 PM
    Seriously? Is this under some ancient law left on the statute books?
    Originally posted by Bradden
    Yes, it was going to be removed on the 3rd September 1752 but understandably, didn't happen.
    • Aylesbury Duck
    • By Aylesbury Duck 20th Jun 19, 3:14 PM
    • 4,053 Posts
    • 5,431 Thanks
    Aylesbury Duck
    It's a criminal offence to produce an inaccurate calendar.

    They could get 12 months.
    Originally posted by zx81
    Punishment may also include a forced march.
    • stragglebod
    • By stragglebod 20th Jun 19, 5:04 PM
    • 661 Posts
    • 595 Thanks
    stragglebod
    It's a criminal offence to produce an inaccurate calendar.

    They could get 12 months.
    Originally posted by zx81
    It's the same for producing faulty soap. You could get life, boy.
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