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  • FIRST POST
    • OliviaNJ
    • By OliviaNJ 13th Feb 18, 2:44 PM
    • 3Posts
    • 0Thanks
    OliviaNJ
    axa renewal
    • #1
    • 13th Feb 18, 2:44 PM
    axa renewal 13th Feb 18 at 2:44 PM
    just rang Axa to say my car insurance is cheaper elsewhere, their response, we don't match, so ok, bye....omg !
Page 1
    • Sparx
    • By Sparx 13th Feb 18, 7:46 PM
    • 890 Posts
    • 492 Thanks
    Sparx
    • #2
    • 13th Feb 18, 7:46 PM
    • #2
    • 13th Feb 18, 7:46 PM
    Sounds about right - move on with life OP.

    Businesses do not care about loyalty these days, it's all about the churn rate and bringing new customers in.
    • billn
    • By billn 14th Feb 18, 7:59 AM
    • 119 Posts
    • 52 Thanks
    billn
    • #3
    • 14th Feb 18, 7:59 AM
    • #3
    • 14th Feb 18, 7:59 AM
    That must be their default answer, I have a Buildings and Contents policy with M&S (Axa rebadged) the renewal quote had gone up a lot so I did a new online quote with them using all the same details and it came out 250 cheaper. I rang and they said exactly the same but if I wanted to stay with them take the new policy, there was nothing wrong with that.
    If at first you don't succeed, sky diving is not for you!
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