Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MSE Archna
    • By MSE Archna 5th Mar 08, 11:06 AM
    • 1,874Posts
    • 6,140Thanks
    MSE Archna
    Cheaper Water Bills Article Discussion
    • #1
    • 5th Mar 08, 11:06 AM
    Cheaper Water Bills Article Discussion 5th Mar 08 at 11:06 AM




    This thread is specifically to discuss the content of the

    Slash The Cost Of Water Bills

    To discuss or ask a question about this article: click reply
    Last edited by MSE Researcher; 14-06-2010 at 4:19 PM.
    Report inappropriate posts: forumteam@moneysavingexpert.com




Page 3
  • clio
    My water bill has just gone up from £46 a month to £53 a month according to the south west water letter i got this morning. wish they would reduce it instead off allways putting it up..
    • pollym57
    • By pollym57 25th Apr 08, 12:25 AM
    • 5 Posts
    • 5 Thanks
    pollym57
    Water sure savings
    We are under South-West Water in Torquay. Water sure is for people that use extra water because of needing to use a lot due to disability or more than 3 children. It is a capped ammount of approximately £490. What they don't tell you is that if you live in a block of flats where you cannot be on a meter this doesn't apply. Seems to me, unfair to be penalised just because you live in a housing association flat that have shared mains to separate tanks in the loft. I use more water because my husband has a disability that requires me to do more washing and bathing. We live on disability benefits and carer's allowance and our water bill is almost £600 per year. We could save £100 a year if we could have a meter. Why can't they give us the discount anyway, anybody know??
  • nikkijm
    Bank charges are unfair, so are water charges!!
    I read this article a few months ago and switched to a water meter in September of last year. I live in a two bedroom flat with my boyfriend in West London. Up until last year, Thames water were charging us £500 per year to supply water to our flat on a non-metered basis. According to their own website this would be the equivalent of 6 people living in a house, using a dishwasher daily and having more than 15 baths per person per week!! With two people in our two bedroom flat, this would involve us having 6 baths each per day!!!

    When I complained to Thames Water, they explained that there was nothing that we have no power to claim any money back for their blatant overcharging as the costs are 'set by the authorities'. Is there anything that I can do to reclaim the lost money?!?

    PS. I've now switched to the meter and my costs are only £120 per year!!
  • anony mouse
    find out what their rateable value for a flat is as this is the primary reason for an amount billed,
    Also check out what location band you are in (they vary) you may well be in the most expensive band for your company.

    Its all about proving they were overbilling you.
    i'm one of them there water board feloows
  • abandhev
    Hi,
    We used the uswitch, and worked out that our bills should halve on a meter. We applied to have one fitted, can anyone tell me how long this should take for Southern Water to acknowledge the request, and how long it will take to install? Has anyone gone on to a meter from our area? We get a separate bill for supply and drainage, so does this mean that the drainage company will also lower their bill too?

    Thanks
    • rita-rabbit
    • By rita-rabbit 20th May 08, 7:29 PM
    • 1,471 Posts
    • 1,069 Thanks
    rita-rabbit
    I got my bill yesterday and it seems its very cheap.

    I live in a 1 bed flat and the bill is 145.73 for the year and last year it was 137.29 for the year for unmetered. 6.14% increase.
    Originally posted by Chrysalis
    Well done you. I live alone in a 1-bedflat with no garden. I have been asking for a meter for years but Thames water were very inflexible about times to come & make an assessment. Anyways stopping my Direct Debit recently really got their attention & they came around - after stating on the website they would not need access at this stage as they could make a decision from the outside of the property- & left a card saying that `they may cancel my request for a meter as I wasn't at home when they called'!

    Unsuprisingly as I was paying a similar amount to my Mother who waters the garden around her 3-bed fully occupied home I made a fuss. Recently I have `given them access' & was told that I could opt for Assessed usuage due to needing two meters (the council in their wisdom fitted pipework that means there are supplies of water 1) for kitchen water to come from the mains & 2) bathroom from somewhere else) & the old boiler housing. Anyways I have been quoted £200 for the year May 2008 to 2009 and sent a final bill for £214.76 for the remainder of last year! I received a telephone call from a call centre in India informing me of the decision but also two letters saying that as I had not given them access my request for a meter has been cancelled...
  • scriptM0nkey
    I'm a student in Sheffield and I live with 2 other students. Yorkshire Water just sent me a bill for 719.19 for water from the dates 11/07 - 06/08. They say if this isn't paid soon then they will file a county court claim. This seems like an extraordinary amount to pay. I worked out that we pay less for gas and electricity!! I rang Yorkshire Water and they said thats just how much it is. What I don't understand is that my friend who lives round the corner is only paying a quarter of that for the year and they live with 4 people. I don't know what do as I nor anyone else in the house has the money to pay such a bill..
    Thanks for any advice you can give.
    • Cardew
    • By Cardew 4th Jun 08, 9:42 PM
    • 27,366 Posts
    • 13,390 Thanks
    Cardew
    Send some more details please.

    I assume you are not on a meter?

    What is Rateable Value(RV) - dates etc The bill is probably for 11/07 to 04/08 and then the year from 04/08 to 04/09(you pay in advance)

    Flat? House?
  • scriptM0nkey
    Yes you are right. I got slightly mixed up on the dates.
    the Rateable Value for our three bedroom flat is £219. How does this value reflect the amount owed??

    They want us to pay 252.52 for the dates 01/10/07 - 31/03/08.
    If they are expecting another 466.67. What dates would they usually be upto?? I didn't seem to recieve the bill for the dates after the 31st of march.

    I am moving out the end of June. So what should I actually by paying??

    Thanks for any help you can give.
    • Cardew
    • By Cardew 6th Jun 08, 8:08 AM
    • 27,366 Posts
    • 13,390 Thanks
    Cardew
    If you are not metered your water charges are based on the Rateable Value (RV)of your property.

    RV was the method of raising 'local taxes' prior to 1990. It then became poll tax and finally council tax. RV was a notional value for the rent a property could could command.

    If you look at the Yorkshire Water(presuamably?) website you will see the charges.
    There will be an annual standing charge for water and another for sewerage. These are normally quite small.
    The major charge will be xxxp for each !!!163;1 of RV for water and xxxp for each !!!163;1 of RV for sewerage.

    So it could be, say, !!!163;1.10 per !!!163;1RV for water and !!!163;0.90p for sewerage;

    so (219 x !!!163;1.10) + (219 x !!!163;0.90) = !!!163;438 + standing charges.

    For non-metered properties the bill is raised annually in advance from 01 April.
    So the !!!163;252.52 will be for 2007/2008 and the remainder for 2008/2009

    Contact YW and tell them that you are moving out end of June and request a bill to that date(give them the landlords details for period from June)

    You will be liable pro-rata for the 2008/2009 charge(25!!!37;)
    Last edited by Cardew; 06-06-2008 at 8:13 AM.
  • lynxeyes
    Don't know if this is particularly relevant to the discussion or not but here goes! About 3 years ago I went over to a water meter with Yorkshire Water when my children left home and I was sole user in my property. First of all, they tried to set up a direct debit rate which would, if I hadn't challenged it, meant I was paying MORE than the old water rate over the course of the year. I made a phone call and argued them down to a more reasonable monthly rate. Since then I have consistently used less than the monthly direct debit charge, (even if only by a £1 or two...). I received a letter this month saying my monthly charge was going to go up by £1.30. Straight to the phone and ask the question, 'why?' I was told this was not because they anticipated an increase in my usage but because their prices were going UP by TEN PER CENT !"!!!!!*@*! I asked if the call was being recorded and then said: "So...you are telling me that your bill for something which falls out of the air FOR FREE is going up by 10 percent and my salary has just gone up by 2.3%?" "Yes" they said. Now speechless
  • moonrakerz
    "So...you are telling me that your bill for something which falls out of the air FOR FREE is going up by 10 percent and my salary has just gone up by 2.3%?" "Yes" they said. Now speechless
    Originally posted by lynxeyes
    If you want to use "free" water put a big tank in your loft and catch the rain off your roof. If you want your sewage dealt with for "free" buy a composting toilet.

    If you want clean, fresh, high quality water piped to you tap and you want your sewage and dirty water piped away and treated, then I am afraid you will have to do like the rest of us and pay for that service !
    • PasturesNew
    • By PasturesNew 7th Jun 08, 1:26 PM
    • 62,820 Posts
    • 368,088 Thanks
    PasturesNew
    Please explain, someone. Martin has cost of Dwr Cymru metered cost for 1 in 4 bedroomed house at !!!163;153. How come I as single in 2 bedroomed bungalow pays !!!163;192?
    Originally posted by historian
    I am with Dwr Cymru. I had a meter fitted just 4 days ago and I've been watching it.

    The major part of the water seems to be the standing charge - at !!!163;101/year for me. The water itself is !!!163;2.71/unit (I phoned and asked them).

    Judging on what I've used so far I expect to pay !!!163;90 for water.

    Making mine about !!!163;191 - so very similar to yours!

    Unmetered though, I was paying !!!163;40/month, so saving on the ratable value amount.

    Martin's figures couldn't have taken account of the standing charge. I am in a studio/bedsit.

    Update: Looking again at Martin's grid (source: uswitch), it says a 4-bed house paying !!!163;350/year in water. Well they wouldn't. On ratable value they'd pay more. I pay more than that for living in a studio flatlet!
    Last edited by PasturesNew; 07-06-2008 at 1:31 PM.
    • PasturesNew
    • By PasturesNew 7th Jun 08, 1:42 PM
    • 62,820 Posts
    • 368,088 Thanks
    PasturesNew
    ... I think I've got one of the most expensive water bills.
    £507.94 ... 2 adults and a baby
    Originally posted by hotbern
    At least, even ignoring the baby, it's "only" £253 per adult.
    I live alone in a studio (0 bedrooms) and was paying £400/year.

    You've got it cheap!

    Get on a meter if you want to get your bills down.
    • PasturesNew
    • By PasturesNew 7th Jun 08, 1:47 PM
    • 62,820 Posts
    • 368,088 Thanks
    PasturesNew
    I'd like to see one simple grid that shows how much each water company charges for standing charge and per cubic meter. So you can directly compare charges and look them up. I actually had to phone the water company this week and ask what their charges were per unit.
  • Garage Rat
    Message for all Anglia Water customers - Check your yearly water usage.

    Reason? My partner and I have just had a 6 month bill for £66 cancelled and replaced with a 6 month bill for £25.

    How? If you use less than 75 cubic meters of water per year, you are elligble for Anglia Water's SoLow tarrif which charges slightly more per cubic meter but has no standing charges for supply/sewage disposal.

    What we did: - We had just received our 6 monthly bill with a leaflet detailing their 2008/9 charges. When I saw how little we used and details of their alternative tariffs, I called them up and asked to go onto the SoLow tariff. The lady in the call centre was very helpful, transfered us onto the tariff straight away and cancelled the just received bill and replaced it with one based on our new tariff charges.

    As simple as that.

    Keep on saving money!!!
  • lezahnodrog
    Does anyone know if water meters are actually read, or are sometimes estimated? My meter has a little box outside the house, and I have never yet 'caught' anyone reading it.
  • Garage Rat
    Does anyone know if water meters are actually read, or are sometimes estimated?
    Originally posted by lezahnodrog
    If you check your water bill, it should say on it if they have read your meter or if they have only estimated it.

    My last bill received, they estimated the first 3 months and read the meter for the second 3 months giving an accurate bill for the 6 months.

    If your bills have only been estimated, make sure you call them with a meter reading as you might have been paying for more than you've used.

    Conversly, the opposite can be true. I have a friend who always received an estimate for her electricity. They finally came and read the meter after 18 months and she received a bill for £1800 electricity over and above that which she had paid for.

    Keep on top or they will srew you down any way they can - they threatened her with disconnection and finally put her on a pre-pay meter.
    • deefadog
    • By deefadog 30th Jun 08, 10:09 AM
    • 2,141 Posts
    • 619 Thanks
    deefadog
    Hi all, I know this may be a shot in the dark, but need a very rough estimate.

    How much does 1 liter of water cost on a water meter, living in wales. Don't need an accurate figure just a rough price.

    Basically, we have had a fault with out hot water cylinder since for over 16 months and it has been overflowing roughly 2 pints a day. I Can't get access to my bills as in work and i am speaking to the House builder this lunch time for compensation.

    So roughly 1286 Liters has been wasted and i want the money back as it's there fault.

    Hope some one can help as google has not been so kind to me this morning.

    EDIT - Just found the info - needed to search for liters not pints

    It's roughly 20p per liter, so i figure they owe me around £257



    Thanks
    Last edited by deefadog; 30-06-2008 at 10:35 AM.

    • Cardew
    • By Cardew 30th Jun 08, 12:26 PM
    • 27,366 Posts
    • 13,390 Thanks
    Cardew
    Hi all, I know this may be a shot in the dark, but need a very rough estimate.

    How much does 1 liter of water cost on a water meter, living in wales. Don't need an accurate figure just a rough price.

    Basically, we have had a fault with out hot water cylinder since for over 16 months and it has been overflowing roughly 2 pints a day. I Can't get access to my bills as in work and i am speaking to the House builder this lunch time for compensation.

    So roughly 1286 Liters has been wasted and i want the money back as it's there fault.

    Hope some one can help as google has not been so kind to me this morning.

    EDIT - Just found the info - needed to search for liters not pints

    It's roughly 20p per liter, so i figure they owe me around £257



    Thanks
    Originally posted by deefadog
    A cubic meter of water is 1,000 litres.

    I don't know the price of water where you live, but an average price including sewerage is about £2 for a cubic meter, so you have lost approx £2 if your figure of 1286 litres was correct.

    However 2 pints a day for 16 months is more like 560 litres so your loss is probably about £1

    20p a litre that is about 100 times too much! 5 litres for 1p is more like it!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,608Posts Today

9,339Users online

Martin's Twitter