Eon Final bill

Hengus wrote: »

Make a payment

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https://www.eonenergy.com/for-your-home/your-account/make-payment

Hengus wrote: »

The reason why estimated readings are used is because the only readings used on a transfer of supply are those given to the gaining supplier. These go through an industry validation process and the readings may be adjusted slightly based on your historic usage data. The verified readings HAVE to be used by the gaining and losing suppliers to open and close your accounts. When switching suppliers there is no need to inform the losing supplier that you are leaving nor do you need to give them readings.

https://octopus.energy/blog/secret-life-opening-meter-reading/

Excellent advice as ever Hengus. Many thanks.

Malc

orangesnaps wrote: »

Eon's final bill estimate said that if that actual readings are different to their estimates is to inform the new supplier about and so I've messaged outfox the market but I'm not expecting a reply until at least Monday. I've checked our gas meter and we haven't even reached that estimate yet. They used the meter reading for the electricity so why not the gas as well. It's just a few pounds but it's the principle. If they challenge it, I have proof that it is the correct data as I always take photos of the meter readings just in case something happen unfortunate like this happens.

I haven't felt the need to do that when we switched from Sainsbury's energy to Eon (and the previous switch before that) but because of our experience with them I wanted to cover all our bases so we don't get a nasty surprise.

I know that some of us get annoyed when a Final Bill comes back with an ‘E’ annotation. As I understand it, the validation process exists because some consumers can’t or don’t provide a meter reading; some misread their meters, and some people lie to gain a few £s (as advocated occasionally on this forum).

I had a switch away from E.oN that got delayed because of an IT error. I got a Final Bill from E.oN that was £35 more than it should have been but it was still within limits; an Agreed Readings Dispute could not be initiated. I ended up only paying standing charges to the new supplier for 3 months whilst waiting for the meter to pass the opening reading. In truth, the actual difference in cost was just over £2. ( the new deal was slightly cheaper than the one that I switched away from - those were the days).