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  • FIRST POST
    • WLM21
    • By WLM21 20th Oct 19, 5:50 PM
    • 1,246Posts
    • 361Thanks
    WLM21
    Internet on / off / on / off .. I am going mad
    • #1
    • 20th Oct 19, 5:50 PM
    Internet on / off / on / off .. I am going mad 20th Oct 19 at 5:50 PM
    Since yesterday, my internet connection (Virgin) has been going off then on then off every coupole of minutes

    I have W10

    As I type this, the wee monitor icon is showing now along the bottom (internet is working) .. oh the World icon now ..no internet, monitor again

    World again

    What's happening please

    If I click it says Network 2

    Pause again, while not connected
Page 1
    • Neil Jones
    • By Neil Jones 20th Oct 19, 6:57 PM
    • 2,898 Posts
    • 2,085 Thanks
    Neil Jones
    • #2
    • 20th Oct 19, 6:57 PM
    • #2
    • 20th Oct 19, 6:57 PM
    Reset the router and see if it clears the problem.
    Otherwise if its the Virgin Superhub you have, contact Virgin because you don't own it so if it develops a fault they'll replace it.
    • Cisco001
    • By Cisco001 21st Oct 19, 11:20 AM
    • 3,291 Posts
    • 1,415 Thanks
    Cisco001
    • #3
    • 21st Oct 19, 11:20 AM
    • #3
    • 21st Oct 19, 11:20 AM
    I tends to turn off the main of the router for couple of minutes and turn back on again in such situation.
    • ballyblack
    • By ballyblack 21st Oct 19, 12:20 PM
    • 4,207 Posts
    • 2,280 Thanks
    ballyblack
    • #4
    • 21st Oct 19, 12:20 PM
    • #4
    • 21st Oct 19, 12:20 PM
    need to check its your router by mobile/tablet wifi independently to rule out your laptop is at fault?
    • arciere
    • By arciere 21st Oct 19, 3:23 PM
    • 787 Posts
    • 456 Thanks
    arciere
    • #5
    • 21st Oct 19, 3:23 PM
    • #5
    • 21st Oct 19, 3:23 PM
    If you say 'monitor icon', I guess your computer is using the cable and not the WiFi. If that's the case, the first thing to check is obviously the cable. Try another one if you have it.
    • tgon
    • By tgon 22nd Oct 19, 1:18 PM
    • 673 Posts
    • 332 Thanks
    tgon
    • #6
    • 22nd Oct 19, 1:18 PM
    • #6
    • 22nd Oct 19, 1:18 PM
    Also, dont rule out that you might be going mad jk
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