Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • MSE Karl
    • By MSE Karl 25th Oct 18, 9:18 AM
    • 130Posts
    • 40Thanks
    MSE Karl
    Reclaim payday loans for free discussion area
    • #1
    • 25th Oct 18, 9:18 AM
    Reclaim payday loans for free discussion area 25th Oct 18 at 9:18 AM
    This thread is specifically to discuss the content of the Reclaiming payday loans for free guide:



    To discuss or ask a question about the article: click reply



Page 1
    • mattwind
    • By mattwind 13th Nov 18, 1:51 PM
    • 1 Posts
    • 0 Thanks
    mattwind
    • #2
    • 13th Nov 18, 1:51 PM
    • #2
    • 13th Nov 18, 1:51 PM
    Hi Karl,

    I would love some help please!

    Firstly all of the stated loans are repaid back - these are the ones i can find through my notes, currently i can get no info from LENDING STREAM, my email isn't registered anymore & the email arent specific from them...

    basically I got into a payday trap a few years ago, heres the sum up...

    Sunny
    27 Jul 14' 150
    1 Apr 15' 50
    24 Apr 15' 50
    27 Apr 15' 50
    27 May 15' 150
    20 June 15' 150
    29 Jul 15' 150
    26 Oct 15' 150
    30 Jan 16' 50
    27 Feb 16' 150
    26 May 16' 50
    27 Jun 16' 150
    26 Sept 16' 50
    26 Oct 16' 100

    Mr Lender
    1 sept 15 200
    27 Oct 15 200

    Pixie
    28 sept 15 250

    Wage day Advance
    9 Mar 15' 100
    1 sept 15' 250

    247 MoneyBox
    6 July 15' 80
    26 Sept 15' 100
    28 June 16' 150
    5 Oct 16' 125
    27 Oct 16 225

    If Im honest i cant pinpoint anything the lenders did wrong, apart from i was never asked if i had other loans available, sunny only checked me once and let me continually keep borrowing.

    Is there anything i can do to claim money back and how should i start?

    Thanks

    Matt
    • sourcrates
    • By sourcrates 13th Nov 18, 2:03 PM
    • 17,640 Posts
    • 16,614 Thanks
    sourcrates
    • #3
    • 13th Nov 18, 2:03 PM
    • #3
    • 13th Nov 18, 2:03 PM
    Hi,


    We have a specific thread on this on the debt free wannabe forum, but to answer your question, follow this link to the debt camel website, where a full guide and template letter can be found :


    https://debtcamel.co.uk/payday-loan-refunds/
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".

    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views expressed are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    • Paydayloanalice
    • By Paydayloanalice 27th Dec 18, 7:18 PM
    • 1 Posts
    • 2 Thanks
    Paydayloanalice
    • #4
    • 27th Dec 18, 7:18 PM
    • #4
    • 27th Dec 18, 7:18 PM
    Hi all. In April this year I decided to follow Money saving expert advice after getting 16 payday loans in the space of 2 years. I was using this money for monthly expenditure and the more I got out the more I needed. I kept paying off one loan only to get out another for a higher amount a week later.

    In April I decided to start compiling a list of all my Loan ID’s and how much I took and how much I repaid etc. Then I sent this along with my monthly expenses to Lending stream and complained about irresponsible lending. They had 8 weeks to respond and on the last day of the 8th week I had a response saying they were not to blame and this was their final response.

    I decided to take it to the Finacial Ombudsman who was able to look into my claim. All they wanted were the loan numbers which I already had a list of. And my bank statements from the first time I took them out to the last month (which for me was the current month) 17 bank statements were sent via email to the ombudsman and they replied saying I should hear back within 12 weeks. On the 12th week I phoned them up (lovely people) and asked about my case they said I should hear back soon.
    A few weeks later the ombudsman emailed me and they agreed with me (YAY!) and told lending stream they needed to refund me the interest and remove from credit file.

    Today, I received lending streams refund and am happy to announce that I got just over 1600 back from them. This has now allowed me to pay off a credit card. And I’m now looking forward to a less stressful 2019.
    • squidge147
    • By squidge147 26th Jan 19, 8:10 AM
    • 1 Posts
    • 0 Thanks
    squidge147
    • #5
    • 26th Jan 19, 8:10 AM
    • #5
    • 26th Jan 19, 8:10 AM
    Hello, I am looking to seek refunds due to irresponsible lending at a time when I had mental health issues and a gambling addiction. Would evidence of gambling on my bank statements make it impossible to receive any kind of refund? Thank you.
    • zx81
    • By zx81 26th Jan 19, 8:47 AM
    • 22,948 Posts
    • 25,346 Thanks
    zx81
    • #6
    • 26th Jan 19, 8:47 AM
    • #6
    • 26th Jan 19, 8:47 AM
    What you spent the money on is irrelevant.

    You need to give them your complaint reasons.
    • Locker1977
    • By Locker1977 27th Jan 19, 11:40 AM
    • 3 Posts
    • 1 Thanks
    Locker1977
    • #7
    • 27th Jan 19, 11:40 AM
    • #7
    • 27th Jan 19, 11:40 AM
    Hello and sorry in advance if I have posted this in the wrong section. Firstly in reply to squidge147, I too have a gambling addiction for around 15 years( 2 years without a bet now though) and have won 2 cases against Payday lenders. They actually stated that my gambling addiction was a big factor in proving the Payday lenders did not do enough checks, so it will certainly not harm your claim against them and good luck!

    My second point is the Obudsman recently found in my favour against Sunny loans, however they are refusing to reply to the Obudsman emails stating that they lent to me irresponsibly? Is there anything I can do to make them accept responsibility and pay me my refund. I calculate it will be around 5000, so i want it all settled as soon as possible.

    Thank you
    Last edited by Locker1977; 27-01-2019 at 11:41 AM. Reason: spelling error
    • John G Jones
    • By John G Jones 27th Jan 19, 12:44 PM
    • 530 Posts
    • 728 Thanks
    John G Jones
    • #8
    • 27th Jan 19, 12:44 PM
    • #8
    • 27th Jan 19, 12:44 PM
    Hello and sorry in advance if I have posted this in the wrong section. Firstly in reply to squidge147, I too have a gambling addiction for around 15 years( 2 years without a bet now though) and have won 2 cases against Payday lenders. They actually stated that my gambling addiction was a big factor in proving the Payday lenders did not do enough checks, so it will certainly not harm your claim against them and good luck!

    My second point is the Obudsman recently found in my favour against Sunny loans, however they are refusing to reply to the Obudsman emails stating that they lent to me irresponsibly? Is there anything I can do to make them accept responsibility and pay me my refund. I calculate it will be around 5000, so i want it all settled as soon as possible.

    Thank you
    Originally posted by Locker1977
    What’s the reference number for the onbudsman’s decision? Reading that may help understand what’s going on.
    • sourcrates
    • By sourcrates 28th Jan 19, 4:04 PM
    • 17,640 Posts
    • 16,614 Thanks
    sourcrates
    • #9
    • 28th Jan 19, 4:04 PM
    • #9
    • 28th Jan 19, 4:04 PM

    My second point is the Obudsman recently found in my favour against Sunny loans, however they are refusing to reply to the Obudsman emails stating that they lent to me irresponsibly? Is there anything I can do to make them accept responsibility and pay me my refund. I calculate it will be around 5000, so i want it all settled as soon as possible.

    Thank you
    Originally posted by Locker1977

    Hi,

    You don`t have to do anything here, the Financial Ombudsman Service is the statutory dispute-resolution scheme set up by parliament under the Financial Services and Markets Act 2000

    Most Banks and financial companies are regulated by the FCA, and the FOS was appointed by the regulator to resolve individual disputes between businesses providing financial services and consumers, as an alternative to the civil courts.

    If a company fails to comply with the Ombudsmans service, then they have reglatory powers to refer the matter to the courts.
    Last edited by sourcrates; 28-01-2019 at 4:06 PM.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".

    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views expressed are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    • mp3loverontoast
    • By mp3loverontoast 23rd Feb 19, 7:29 AM
    • 2 Posts
    • 0 Thanks
    mp3loverontoast
    Independant payday lender
    Hi

    Looking for help if possible?
    I had continual payday loans from 2008-2014 however the company was a small independant shop in my town. I am not sure if it's still trading as it was a cheque cashing centre. They did give me an Id card to use when I went in that is detailed as cash centres Ltd 46 brook street Chester- I assume this was a head office address but I cant seem to find any info on this company.
    Can I still make a claim myself or will it be easier to use a company with it being hard to find info about them.

    Thanks
    Mp3
    • DCFC79
    • By DCFC79 23rd Feb 19, 7:34 AM
    • 34,571 Posts
    • 21,868 Thanks
    DCFC79
    Hi

    Looking for help if possible?
    I had continual payday loans from 2008-2014 however the company was a small independant shop in my town. I am not sure if it's still trading as it was a cheque cashing centre. They did give me an Id card to use when I went in that is detailed as cash centres Ltd 46 brook street Chester- I assume this was a head office address but I cant seem to find any info on this company.
    Can I still make a claim myself or will it be easier to use a company with it being hard to find info about them.

    Thanks
    Mp3
    Originally posted by mp3loverontoast
    Is the shop still there ?

    Use companies house to see if still active.
    • mp3loverontoast
    • By mp3loverontoast 23rd Feb 19, 7:56 AM
    • 2 Posts
    • 0 Thanks
    mp3loverontoast
    It was inside an estate agents! The estate agents is still there but when I look on companies house I cant find anything for the cheque cashing/loans just the estate agents.
    • zx81
    • By zx81 23rd Feb 19, 7:59 AM
    • 22,948 Posts
    • 25,346 Thanks
    zx81
    If they don't exist, you won't be able to complain to them.

    Never use a claims company to post your complaint. It's any even worse way to give your money away than using payday loans. At least they provided a service.
    • tristramk
    • By tristramk 24th Feb 19, 10:16 AM
    • 10 Posts
    • 0 Thanks
    tristramk
    Not sure if I'm posting this in the right area, but I desperately need good advice...


    A relative of mine was sectioned under the Mental Health Act in September. Her partner at the time had her bank cards, etc and took out various loans in her name and has made absolutely no repayments on any of them. He also emptied her bank account and squandered all her benefits. Of course by now he has disappeared off the scene leaving her family to pick up the pieces.


    One of these companies, Likely Loans, are asserting that she is eligible to pay back the loan despite me explaining the circumstances and the fact that she is still sectioned and in hospital. They know that her ex made the call to them but are saying that unless she is prepared to prosecute then their hands are tied and they are assuming she gave him consent to take the loan out.


    Is this even legal?


    Any advice would be appreciated.


    Also at the moment fighting to clear up the damage done by this individual with Bright House, Provident, Argos, Tesco mobile and the estate agents with whom they were renting. Not easy when you don't have power of attorney and no one wants to talk to you!!!
    • Caz3121
    • By Caz3121 24th Feb 19, 11:28 AM
    • 12,138 Posts
    • 7,913 Thanks
    Caz3121
    first stop would be police report, has that not been done?
    • Willing2Learn
    • By Willing2Learn 24th Feb 19, 12:20 PM
    • 3,545 Posts
    • 3,146 Thanks
    Willing2Learn
    Yes, I agree, this should be reported to the police.

    https://www.actionfraud.police.uk/
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • tristramk
    • By tristramk 24th Feb 19, 3:11 PM
    • 10 Posts
    • 0 Thanks
    tristramk
    It was reported to the police by the hospital and by myself (I actually submitted a detailed documentation of everything that has happened since September). They've given me a crime reference number to quote to the companies involved, but some of them are already shrugging this off as irrelevant.
    What Likely Loans are saying is that if she gave permission (while in hospital under a section) to him to take out the loan in her name then she will have to pay up. The loan is already racking up additional charges, they've put it on hold a few weeks but are saying that unless she is prepared to prosecute him then she has no case to argue. As I said before she is still in hospital and in no fit state to do this. When quizzed at the time she asserted she knew all about it and had given permission, but at the time was being coercively controlled by this guy and would have said just about anything for fear of his negative reactions.
    My question really is whether Likely Loans are in the right to hand out a loan to a male caller quoting a female identity without even speaking to the female in question??? And having been made aware of the situation by myself within about a week of agreeing to it, should they still hold her accountable???
    • Willing2Learn
    • By Willing2Learn 24th Feb 19, 4:37 PM
    • 3,545 Posts
    • 3,146 Thanks
    Willing2Learn
    Hi,

    I am not sure whether this is relevant or not. But I would wonder whether your relative had the mental capacity to make a borrowing decision.

    ‘Mental capacity’ is a person’s ability to make an informed decision at a specific point in time. A ‘mental capacity limitation’ – as recognised in law and regulatory lending frameworks – is where a person cannot make such an informed decision due to an ‘impairment or disturbance...in the mind or brain’.

    Also, as far as I am aware, the FCA expects lenders to take explicit steps to prevent inappropriate or irresponsible lending to borrowers with mental capacity limitations, and to protect their best interests.

    I would expect the lender to suspend any steps it takes or its agent takes in the recovery of a debt from a customer where the customer disputes the debt on valid grounds or what may be valid grounds. (If I interpret the rules correctly as this is an FCA rule from last year).

    But to be honest, I could be totally incorrect. I'm just a mental health worker and not a solicitor. If it were me, I would ask your question again on the legalbeagles forum as they specialise in legal guidance and advice.
    https://legalbeagles.info/forums/
    Last edited by Willing2Learn; 24-02-2019 at 4:42 PM.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • tristramk
    • By tristramk 24th Feb 19, 6:53 PM
    • 10 Posts
    • 0 Thanks
    tristramk
    Thankyou for that information, I will follow the link to the other forum. The question of mental capacity has come up and there seems to be some uncertainty around it. Especially when the informal assessment seems to have been made at a point in time much later than when a lot of the actions took place.
    • Tom_N
    • By Tom_N 23rd Apr 19, 7:34 PM
    • 2 Posts
    • 1 Thanks
    Tom_N
    Hi guys,
    Can't find H&T Pawnbrokers in a list for payday loans?
    Did anyone get experience with them? Tried in Leeds.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,617Posts Today

8,226Users online

Martin's Twitter