new smart meter increases my bills?

renegadefm wrote: »

MWT, I didnt recieve bills as it was a prepay meter, we just topped it up randomly as required.
I tried getting old tarrif information on my EDF online account but they seemed to have wiped the history.
How would I find that now so I can compare?

It may be time to look forward instead of backwards I guess, if the online information isn't there and you don't have any paperwork relating to the tariff then it is going to be difficult. I'd hope they would give you that information if you called them up but that could take some time...


The bad news is that if you want/need to stay on pre-payment then you are not going to be able to switch to the cheapest tariffs out there as the pre-payment tariffs are generally always more expensive than the lower cost options.



... but you should still be able to do better than the tariff they have you on now.



I'd still take the time to call and ask about alternative tariffs with EDF as that will be faster than switching, but do compare against other suppliers like Bulb for example who have a prepayment tariff that looks likely to be cheaper than the one you are on now...

Following as I have a similar issue