MSE News: Got an Equifax letter saying you were hacked? The helpline's struggling...

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Comments

  • BucksLady
    BucksLady Posts: 567 Forumite
    TiVo_Lad wrote: »

    But Equifax are probably more secure now than almost anyone..

    Today maybe, but tomorrow is another day ....

    Sorry, but I don't have any trust in this company at all. The fact that they were hacked in May and it has taken going on 6 months to inform those who were affected, is scandalous to say the least.
  • Mr_Costcutter
    Mr_Costcutter Posts: 391 Forumite
    BucksLady wrote: »
    Today maybe, but tomorrow is another day ....

    Sorry, but I don't have any trust in this company at all. The fact that they were hacked in May and it has taken going on 6 months to inform those who were affected, is scandalous to say the least.

    I agree and the worry they have created for those affected is beyond recompense. A dreadful situation!
  • SnowTiger
    SnowTiger Posts: 4,458 Forumite
    First Anniversary Name Dropper Photogenic First Post
    farenuf wrote: »
    Is CIFAS protection worth consideration ?

    I would, and have, given it a miss.

    It will lead to delays and problems when applying for credit in the future.
  • Typo22
    Typo22 Posts: 25 Forumite
    First Anniversary Combo Breaker
    They've let our data be compromised, so to help protect against damage from that they (a) want more of our data & (b) hope we'll blithely agree to their T&Cs.

    "Jog on" is the politest response that comes to mind.
    Ian
  • pollypenny
    pollypenny Posts: 29,393 Forumite
    Name Dropper Photogenic First Anniversary First Post
    SnowTiger wrote: »
    I would, and have, given it a miss.

    It will lead to delays and problems when applying for credit in the future.



    I registered with CIFAS after the Talktalk debacle.

    There was a little delay when I opened an M&S current account, but if a delay puts a crook off all the better.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • BucksLady
    BucksLady Posts: 567 Forumite
    Swans1912 wrote: »
    Has anyone reported this as a crime and managed to get a crime reference number?

    That hadn't even occurred to me - would be interesting to see what their reaction would be.
  • Mr_Costcutter
    Mr_Costcutter Posts: 391 Forumite
    I have registered with CIFAS and additionally written to my banks/credit card company alerting them to the problem. I'm already signed up with Noddle and am looking at the other companies too. Goodness me, think we could all do without this hassle!!
  • badmemory
    badmemory Posts: 7,741 Forumite
    First Anniversary Name Dropper First Post
    Mr_Costcutter wrote: »

    Goodness me, think we could all do without this hassle!!

    Indeed, and caused by a company that most of us have actually never had any DIRECT contact with. Perhaps it is time for people to start asking banks & other suppliers who they actually use & show our distaste for their choices of "providers" by moving on.
  • pollypenny
    pollypenny Posts: 29,393 Forumite
    Name Dropper Photogenic First Anniversary First Post
    I've also alerted my banks and credit card. I've also asked for a new Debenhams card, as Debenhams Flowers, as separate but linked organisation, was hacked last year.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • farenuf
    farenuf Posts: 25 Forumite
    First Anniversary Combo Breaker
    ceewash wrote: »
    I received the Equifax letter yesterday. Today I received a text from Nat West saying my account had been deactivated and to click on the link. Obviously a scam as I don't have a NatWest account. Maybe we should post any unusual activity on here to alert others.

    I have had i pay purchase notices by e mail and the same Natwest phishing e mails.I went into Natwest and they didn't seem at all concerned they just advised to delete e mails.
    The I-pay purchase was in Algeria !
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