I am sick of tired of paying Virgin Media Prices
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byronwells
Posts: 119 Forumite
Hi guys
I have been a loyal customer of Virgin Media for over 5 years straight with having M100 Fibre Broadband & Talk More Anytime package but now I am getting sick and tired of paying there prices.. I have just noticed that my discount for remaining a customer is coming to an end by the end of November and going back to £57.49 and I think that is way too much...
One of the reasons why I haven't really gone with anyone else is that most other internet providers wants you to have to a phone line up and running and then you can use them... Which in my own head would mean more cost pay, paying two companies, instead of just paying one... (Could be totally wrong)
Also we have got a sky tv package.. So not sure if I should use them..
In short I am in need of real help to get an affordable internet and phone
I have been a loyal customer of Virgin Media for over 5 years straight with having M100 Fibre Broadband & Talk More Anytime package but now I am getting sick and tired of paying there prices.. I have just noticed that my discount for remaining a customer is coming to an end by the end of November and going back to £57.49 and I think that is way too much...
One of the reasons why I haven't really gone with anyone else is that most other internet providers wants you to have to a phone line up and running and then you can use them... Which in my own head would mean more cost pay, paying two companies, instead of just paying one... (Could be totally wrong)
Also we have got a sky tv package.. So not sure if I should use them..
In short I am in need of real help to get an affordable internet and phone
0
Comments
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You can get phone and broadband, ordered at same time from a single company, particularly the larger ISPs can offer this service. Note there will be a new connection charge as you don't currently have an old BT (openreach) phone line. This fee varies from £0 to £130. It is to cover cost of an Openreach engineer.
If you take phone AND broadband from BT, there is no new connection fee. I think Sky charge something like £20 but don't quote me. Plusnet, Talktalk and Vodafone are around £60.
There are usually some good deals around Black Friday week.
I would also check what 'estimated' fibre speed is available to your property. Anything less than 30mb for 'VDSL' for 'Downstream' suggests you are on a long phone line and could be unreliable if you are unlucky.
https://www.dslchecker.bt.com/
Consider also whether your existing phone number can be moved from VM to another provider. Sometimes it is not possible.
In our experience over past few years, 100mb cable from VM is normally 'circa' £25 pm (+£2 with line rental, weekend calls) on a retention deal, BUT you have to give 30 days notice to cancel everything, and HOPE the Outbounds team phone you with an offer within 2-4 days typically. Otherwise, you have to 'uncancel' the cancellation (keeping old contract) and repeat the process if they don't call or you miss their calls before the 30 days is up.... You won't get such retention offers by phoning and speaking to VM customer services.0 -
How much do you pay for Sky?
I pay for the ultimate oomph package and get two boxes, all sky sports all by sports, all movies, 400 Fibre broadband AND a sim card with unlimited everything all for £99 a month. once you combine a full TV package, a mobile sim contract thats unlimited, Top level fibre broadband and phone line all rolled in it saves so much money for us. Details of package below.
Television:
1 Maxit TV
Virgin TV V6 Box, Powered By TiVo
Maxit TV
Kids Pick
Sky Sports and Cinema Collection
Personal picks
Sky Sports HD Pack
Broadband:
M500 Fibre Broadband
Telephone:
Talk More Anytime
Free Voicemail
Telephone Line Rental
Mobile:
As you've selected one of our Oomph SIM bundles, we will bill your monthly tariff here alongside your other Virgin Media services. You can view your mobile usage and allowance details separately here
Oomph Unlimited Data SIM0 -
Hi
VM have just put my bill up again it is now £112:mad: I have been a customer for over 20 years in 3 different properties.
The wifi is awful.
I have a TiVo box and V6 box
No sports or cinema channels apart from basic ones
M200 broadband
I am now looking at other providers but not sure if they are any better. Has anyone had experience of NOW tv broadband.Que Sera, Sera0 -
creditcard123 wrote: »Hi
VM have just put my bill up again it is now £112:mad: I have been a customer for over 20 years in 3 different properties.
The wifi is awful.
I have a TiVo box and V6 box
No sports or cinema channels apart from basic ones
M200 broadband
I am now looking at other providers but not sure if they are any better. Has anyone had experience of NOW tv broadband.
Broadband will only be as good as the BT cooper wire lines, different providers are unlikely to make a big difference, Fibre is the future and with Virgin you get a dedicated fibre line point to point where as other "fibre" providers offer fibre to the green box on your road than the bandwidth gets choked on the copper wire from the green box to your home offering very little noticeable difference.. Also you mention Wifi is bad, now do you mean the service going to the WIFI box is bad or the WIFI box is bad and delivering the signal to the house. two different problems with two different solutions.0 -
How much do you pay for Sky?
I pay for the ultimate oomph package and get two boxes, all sky sports all by sports, all movies, 400 Fibre broadband AND a sim card with unlimited everything all for £99 a month. once you combine a full TV package, a mobile sim contract thats unlimited, Top level fibre broadband and phone line all rolled in it saves so much money for us. Details of package below.
Television:
1 Maxit TV
Virgin TV V6 Box, Powered By TiVo
Maxit TV
Kids Pick
Sky Sports and Cinema Collection
Personal picks
Sky Sports HD Pack
Broadband:
M500 Fibre Broadband
Telephone:
Talk More Anytime
Free Voicemail
Telephone Line Rental
Mobile:
As you've selected one of our Oomph SIM bundles, we will bill your monthly tariff here alongside your other Virgin Media services. You can view your mobile usage and allowance details separately here
Oomph Unlimited Data SIM
We are paying £35 for a sky month, (but that's on a discount/deal)0 -
creditcard123 wrote: »Hi
they are any better. Has anyone had experience of NOW tv broadband.
Loads of NOW TV BB posts on the forum .
Twenty years of price rises ?? have you never renegotiated your contract .
Loyal just means you pay over the odds .0 -
NOW is the budget subsidiary of SKY broadband. The dated rebadged Sky Q hub provided by NOW is not great for its wifi. NOW don't offer 200mb fibre if you really need such ultrafast fibre speeds.
Have you considered using 3rd party wifi solutions, such as low cost Tenda NW3 mesh system if 'coverage' is more important than 'max speed' across wifi, to far more expensive solutions such as Netgear Orbi product range?0 -
I have negotiated over the years but has probably been over 3 years since I did it.
The wifi signal drops off then comes back on have a new router and boosters all over house. I am studying with open university so need to be connected at all times.
Also there are 7 of us in house with 4 of them aged 18-23 whose lives revolve around wifi..
I am on phone at moment to VM so hopefully will get something sortedQue Sera, Sera0 -
I took up the VM ultimate oomph package at £99 even though I wont need to use the limitless sim until month 11 of the contract. It was cheaper than my existing deal and gave me a second box, sky cinema, extras speed and of course the sim. The cheapest limitless sims around seem to be about £21.
However after 12 months you need to haggle again as the price goes up to £140 a month.0 -
Oomph package is only available to existing customers.
I am going to try again over the weekend as only got offered a reduction of £9.Que Sera, Sera0
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