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  • FIRST POST
    • Oliver27
    • By Oliver27 24th Aug 07, 8:42 PM
    • 604Posts
    • 470Thanks
    Oliver27
    A real work at home job (Tech)
    • #1
    • 24th Aug 07, 8:42 PM
    A real work at home job (Tech) 24th Aug 07 at 8:42 PM
    I have found a job on monster.co.uk
    it's tech support for teletech ,
    it's a genuine job that homeworkers
    can do min of 20hrs a week

    http://www.hirepoint.com/athome

    Edit: There is now also another opportunity
    for those not quite so technically minded

    http://forums.moneysavingexpert.com/showthread.html?t=807133

    Can I request those that are successful in gaining
    employment with Teletech, do not disclose information
    on Teletechs clients or disclose any information that would
    be classed as confidential or sensitive.

    This opportunity was originally posted in Aug 2007
    so my apologies if there are no current vacancies.


    Last edited by Oliver27; 18-03-2008 at 10:35 PM. Reason: updated with direct link
Page 2
  • Bella198421
    How do you connect to the internet Bella?
    can you tell me the make/model of your modem?
    Originally posted by Oliver27
    It's through telewest BB and we use a modem that's connected to the PC that they provided- a cable modem
    • Oliver27
    • By Oliver27 29th Aug 07, 12:34 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    if you have a look at the rear of the modem, you may see
    a usb and a ethernet socket on the back, which is being used?
    • jewels49
    • By jewels49 29th Aug 07, 12:50 PM
    • 23 Posts
    • 6 Thanks
    jewels49
    Is anyone on here working for this company from home I would be interested to know what it's like working for them.
    • Oliver27
    • By Oliver27 29th Aug 07, 12:55 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    I dont think any will have started yet, the @home service is
    new to the uk, i start on the 10th though trainning till the 28th
  • TheWaltons
    I dont think any will have started yet, the @home service is
    new to the uk, i start on the 10th though trainning till the 28th
    Originally posted by Oliver27
    did it take long to receive the Workbooth CD?

    What is the CD?
    • Oliver27
    • By Oliver27 29th Aug 07, 1:47 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    CD arrived on the Sat just gone said it would be sent on the Thurs
    so 2 days, the cd is your working platform you work from this cd

    basically your pc runs from this cd not your current operating
    system i.e Windows XP, this means that no files are ever stored on your
    pc from your work, and also work files will never affect the way your pc runs.

    When you turn your pc on at the moment it loads the system files that
    are stored on your hard disk and that gives you your windows, so what happens with the workbooth cd it becomes a virtual hard-disk if you like,
    its like having a 2nd computer but when you don't have the disk in your
    pc will just be as it was before
    • mustbemad
    • By mustbemad 29th Aug 07, 2:08 PM
    • 606 Posts
    • 370 Thanks
    mustbemad
    I have found a job on monster.co.uk
    it's tech support for teletech on behalf of Sky broadband,
    it's not massive money 6ph but it's a genuine
    job that homeworkers can do min of 20hrs a week

    http://www.hirepoint.com/athome
    Originally posted by Oliver27
    Thanks for sharing the details of this job, it would suit a lot of us down to the ground I would imagine!

    I have a quick question for you I have filled in the application form and had an email to acknowledge it. I was just wondering how long it took until you recieved the next email to check your pc is up to the job?

    Also, do they make an appt to ring for the telephone interview or just call? I hope they give you a bit of warning, so I can park the kids in front of mindless tv with a bowl of unhealthy snacks to keep them quiet

    Thanks,

    MBM x
    • Oliver27
    • By Oliver27 29th Aug 07, 3:34 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    Hi MBM,
    I filled the web application in last Tuesday morning then got a email with a link to the pc test page in the evening, on the Wednesday i got a email saying they would like to talk to me more and would call between
    1-6 on the Thursday they didn't call till Friday although the lady was very
    nice and apologized for not being able to call on the Thurs, she did ask if
    it was a convenient time to talk so i guess you can make an arrangement for
    a recall if you need to.

    bare in mind there in the USA so don't expect anything to happen till
    after 1pm
  • Blondie32
    Thats me in too (subject to references). Yahoo!!!!!!!!!! I start my training on 10th September too. Many thanks Oliver27 for giving us the information.
  • TheWaltons
    Thats me in too (subject to references). Yahoo!!!!!!!!!! I start my training on 10th September too. Many thanks Oliver27 for giving us the information.
    Originally posted by Blondie32

    I had my first phone call from the States this afternoon, where he took my reference details and checked I was eligible to work in UK etc... then I got sent the Online test to check my Data Entry and computer skills.. which I have sent back.. so tomorrow I have another phone interview at 3pm!!!

    Thanks again Oliver... we will probably all be training together... well in groups as I am sure I read that somewhere...
    • aaroncaz
    • By aaroncaz 29th Aug 07, 5:47 PM
    • 4,784 Posts
    • 8,384 Thanks
    aaroncaz
    Sorry to be dim, but if this company is in the states, there's no problem with wages, is there? and how many hours can you do,part - time? And what abt school hols, with kids at home?
  • Blondie32
    Good luck for your interview tomorrow TheWaltons.

    They just ask you a couple of things, tell you a bit about it and ask what shift you want to work.

    They said to me the shift was 12pm-4pm, but I think this is american time as when I received a confirmation email it had 6pm-10pm.

    Can't wait to get started now!!
    • Callisto
    • By Callisto 29th Aug 07, 6:19 PM
    • 924 Posts
    • 3,701 Thanks
    Callisto
    I've applied for this too and got an email through to do the PC test. Just wondering - do they have more than 20 hours per week available? I'm currently working in a call centre and would have to leave that job due to regular late and weekend shifts, in order to work from home and could really do with 30+ hours.

    • Oliver27
    • By Oliver27 29th Aug 07, 6:42 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    Sorry to be dim, but if this company is in the states, there's no problem with wages, is there? and how many hours can you do,part - time? And what abt school hols, with kids at home?
    Originally posted by aaroncaz
    Teletech have three uk call centers and a uk office,
    I think it's just because the @home thing is new their
    using the HR staff who have been running the US @home

    Well the kids thing has to be a factor if you want to go for the
    job, they make it very clear you must have a noise free workplace
    which you can understand really,
    • Oliver27
    • By Oliver27 29th Aug 07, 6:43 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    I've applied for this too and got an email through to do the PC test. Just wondering - do they have more than 20 hours per week available? I'm currently working in a call centre and would have to leave that job due to regular late and weekend shifts, in order to work from home and could really do with 30+ hours.
    Originally posted by Callisto
    Overtime may be a option occasionally but not guaranteed
    • aaroncaz
    • By aaroncaz 29th Aug 07, 6:47 PM
    • 4,784 Posts
    • 8,384 Thanks
    aaroncaz
    seems to be evening shifts? no good for me then.
  • TheWaltons
    So we are handling American customers?

    Are they going to make jokes about us, the way we do about Indian call centres?

    I can do 7-11 shifts no problem, if they want a noise free background!

    What were the other options?

    Now I presume this is on PAYE?
  • Blondie32
    Im not sure what customers we will deal with. I wondered this but forgot to ask.

    The only option I was given was 6-10 SMTWT or 6-10 TFSSM.

    It is on PAYE, paid every fortnight.
  • TheWaltons
    Im not sure what customers we will deal with. I wondered this but forgot to ask.

    The only option I was given was 6-10 SMTWT or 6-10 TFSSM.

    It is on PAYE, paid every fortnight.
    Originally posted by Blondie32
    Oh no.. I would need to move my PC and get my kids into bed at 5:30am to do that shift!!!


    It must be US callers... I don't know of many call centres in this uk open 24/7... could be wrong.

    Is this like some call centre jobs, where you get switched around Projects.. for example.. I used to work SonyEricsson but could be passed over to Vodafone etc ?
    • Oliver27
    • By Oliver27 29th Aug 07, 7:43 PM
    • 604 Posts
    • 470 Thanks
    Oliver27
    They are taking staff for Broadband tech support so it will
    be uk customers, .

    You can check when they call you the waltons but i am 99%
    sure there all evening shifts,
    Last edited by Oliver27; 22-12-2007 at 9:42 PM.
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