Car insurance - Avoid insuring with RCIB - Right Choice Insurance Brokers

The bad reviews below are about RCIB are all absolutely true having read reviews for the first time it seems a lot of people are having the same problems. (car insurance)
Surprise Charges Coming Out of No Where ! Have just got off the phone with them after a few choice words I said I would pay but I want the request and explanation for payment in writing as you could be absolutely anyone on the phone ! as yet no email or return call.
Request for documents ! Emailed to so called customer care as soon as requested, but continued to get requests from customer care for about a month during that month emailed documents about 10 times !
Customer care ! tried to phone about 15 times during the above month on hold for at least 15 mins with out getting through each time !
They waited until my cancellation period was over before requesting an extra payment of £75 for a no claims overlap, what ever that is as I have never claimed, and still have not seen terms and conditions.
They need to be removed from confused.com etc, I wish I could cancel my policy but they have basically said it would cost me nearly the whole quote, god only knows how you would put a claim in if you were unfortunate enough to need to , you just would never be able to get through to anybody !!! Please do not use RCIB !!!

Never usually post stuff like this

But just a warning, don’t EVER, EVER get any form of insurance out with RCIB Insurance (Right Car Insurance Brokers) honest to god they are the biggest pain I’ve ever had the displeasure of having contact with, they’ve caused me so much stress for car insurance they didn’t even give me!

I usually do my research into car insurance, but on Sunday my partner had been taken to hospital, and my policy was running out that day so just wanted to quickly get insured, and in 10 years I’ve never had any stress with insuring online, so I clicked on the cheapest quote, but that led to the biggest headache because they don’t give you a policy straight away- you have to wait for someone to contact you, which nobody did- so it taken 5 days, 14 phonecalls to cancel a potential policy with them, I’ve been stuck with no insurance since Sunday but with them holding hundreds of £££ of my money.

I sat and researched them while waiting desperately to get through to someone - after being on hold for hours, and their reviews are horrendous.

Ive finally got through today and made it clear I want no dealings with them but It’s still going to take days for my money (for a policy they didn’t even give me!) to be released from them but
I was lucky, because I hadn’t had my quote confirmed I could cancel before it progressed and they started making charges, but if I’d if I’d have accepted their cheap quote over the phone then I would have ended up stung for hundreds more than the original quote.

They are a disgrace.

I couldn’t bear anyone else having the stress of this, that’s why I’m sharing.

Don’t go with RCIB even if it’s the cheapest initially- you will regret it!

I feel like I have been scammed by RCIB, I was lured to pay online with tempting low quote of insurance online and after paying I have learned that i am not covered but trapped by RCIB with an expensive insurance premium.

I have been charged £20.00 for paying on same day to close brothers (policy finance provider) by RCIB although i am not late on my payment and close brothers stated on the phone call that RCIB has no right to charge even if i am late it is close brothers who impose or cancel any charges this shows RCIB'S one of their utter immoral and unlawful acts. I am not surprised if my insurance gets cancelled after my last payment to avoid giving me No Claims Bonus. The customer service standards can be rated as very poor, had to wait long time, no telephone ethics and customers are treated like criminals.