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  • FIRST POST
    • john240870
    • By john240870 9th Oct 19, 3:46 PM
    • 133Posts
    • 19Thanks
    john240870
    What's happened to Samsung laptop
    • #1
    • 9th Oct 19, 3:46 PM
    What's happened to Samsung laptop 9th Oct 19 at 3:46 PM
    Hi all was on laptop earlier and popped out came back and now this is showing any ideas. ive tried to exit but just comes back. Hope the link works.
    https://drive.google.com/file/d/1b8sh-kvg8mx777OPIohjRlJ6LaAtljPW/view?usp=drivesdk
Page 2
    • john240870
    • By john240870 9th Oct 19, 5:07 PM
    • 133 Posts
    • 19 Thanks
    john240870
    i presume you need to boot from SATA HDD which is where your operating system is installed? Unless your trying to boot from usb to install a replacement operating system ?
    Originally posted by carl1974
    How do I boot from SATA HDD?
    • carl1974
    • By carl1974 9th Oct 19, 5:08 PM
    • 20 Posts
    • 12 Thanks
    carl1974
    Highlight it and press enter
    • john240870
    • By john240870 9th Oct 19, 5:11 PM
    • 133 Posts
    • 19 Thanks
    john240870
    Highlight it and press enter
    Originally posted by carl1974
    Tried that the page just flashes quickly and comes back to the same
    • carl1974
    • By carl1974 9th Oct 19, 5:13 PM
    • 20 Posts
    • 12 Thanks
    carl1974
    I see then i suspect upon dropping it maybe the hard drive has become slightly dislodged or broken, you will need to locate it and check it is securely fixed.
    • frugalmacdugal
    • By frugalmacdugal 9th Oct 19, 5:14 PM
    • 6,871 Posts
    • 5,851 Thanks
    frugalmacdugal
    Hi,


    so has it been working ok since the battery fell out?
    Y'all take care now.
    • john240870
    • By john240870 9th Oct 19, 5:16 PM
    • 133 Posts
    • 19 Thanks
    john240870
    Hi,


    so has it been working ok since the battery fell out?
    Originally posted by frugalmacdugal
    No only just found that out
    • john240870
    • By john240870 9th Oct 19, 5:18 PM
    • 133 Posts
    • 19 Thanks
    john240870
    I see then i suspect upon dropping it maybe the hard drive has become slightly dislodged or broken, you will need to locate it and check it is securely fixed.
    Originally posted by carl1974
    It was only the battery that fell out
    When trying to reboot the HDD makes a click
    • carl1974
    • By carl1974 9th Oct 19, 5:18 PM
    • 20 Posts
    • 12 Thanks
    carl1974
    if you remove the large L sshaped cover from the underside of the laptop you will be able to check if HDD is secure.
    • frugalmacdugal
    • By frugalmacdugal 9th Oct 19, 5:19 PM
    • 6,871 Posts
    • 5,851 Thanks
    frugalmacdugal
    Hi,


    maybe she just stuck the battery back in, have you tried a reboot, switching off and back on?
    Y'all take care now.
    • carl1974
    • By carl1974 9th Oct 19, 5:27 PM
    • 20 Posts
    • 12 Thanks
    carl1974
    Make sure its got AC power also
    • EveryWhere
    • By EveryWhere 9th Oct 19, 5:36 PM
    • 3,055 Posts
    • 1,527 Thanks
    EveryWhere
    https://ministryofsolutions.com/2014/05/solved-samsung-np300e5c-stuck-at-boot.html
    • that
    • By that 9th Oct 19, 6:08 PM
    • 1,393 Posts
    • 764 Thanks
    that
    It was only the battery that fell out
    When trying to reboot the HDD makes a click
    Originally posted by john240870
    The ctx250mx500 is an SSD - Solid State Device, no moving parts, nothing to click
    • john240870
    • By john240870 9th Oct 19, 6:14 PM
    • 133 Posts
    • 19 Thanks
    john240870
    The ctx250mx500 is an SSD - Solid State Device, no moving parts, nothing to click
    Originally posted by that
    something clicks lol
    • john240870
    • By john240870 9th Oct 19, 6:15 PM
    • 133 Posts
    • 19 Thanks
    john240870
    followed this link and the screen has gone pink and says please wait so looking good
    • that
    • By that 9th Oct 19, 6:21 PM
    • 1,393 Posts
    • 764 Thanks
    that
    what I would do is remove the battery, mains power too, remove the ssd, Then hold the power button down in an attempt to discharge everything.

    I would then not put the battery back, but use mains.

    I'd probably not in the first instance put the ssd back and then switch it on and wait. If it works and becomes responsive to the keyboard would then put the ssd back in

    Think something else is clicking?
    • john240870
    • By john240870 9th Oct 19, 6:39 PM
    • 133 Posts
    • 19 Thanks
    john240870
    followed this link and the screen has gone pink and says please wait so looking good
    Originally posted by john240870
    still pink and still saying please wait dunno if this is good lol
    • that
    • By that 9th Oct 19, 7:03 PM
    • 1,393 Posts
    • 764 Thanks
    that
    Generally pink is not a good sign. The only pick screen I have ever seen, that I remember well was a bad Nvidia driver chip on a motherboard. Pink screen is most likely unrelated to not being able to boot.

    Blue, grey/white are common.

    I'd check the ram too since you dropped it, as they may have become a bit dislodged, connectors on the Mboard may also have been shaken a bit too.
    Last edited by that; 09-10-2019 at 7:12 PM.
    • john240870
    • By john240870 9th Oct 19, 8:34 PM
    • 133 Posts
    • 19 Thanks
    john240870
    still pink and still saying please wait dunno if this is good lol
    Originally posted by john240870
    still pink
    • john240870
    • By john240870 9th Oct 19, 8:35 PM
    • 133 Posts
    • 19 Thanks
    john240870
    Generally pink is not a good sign. The only pick screen I have ever seen, that I remember well was a bad Nvidia driver chip on a motherboard. Pink screen is most likely unrelated to not being able to boot.

    Blue, grey/white are common.

    I'd check the ram too since you dropped it, as they may have become a bit dislodged, connectors on the Mboard may also have been shaken a bit too.
    Originally posted by that
    It was not dropped just the battery fell out
    • EveryWhere
    • By EveryWhere 9th Oct 19, 8:53 PM
    • 3,055 Posts
    • 1,527 Thanks
    EveryWhere
    It was not dropped just the battery fell out
    Originally posted by john240870
    How does a battery fall out??


    Use another laptop to create Windows 10 installation media. Boot from it and run a Repair or Clean Install.

    Best to not utilise UEFI Mode on that device.

    https://www.theregister.co.uk/2013/03/22/uefi_boot_memory_full/

    https://mybroadband.co.za/forum/threads/samsung-np300e5c-uefi-bug-replacement.620659/

    You can take the SSD out, put it in an inexpensive caddy and then copy off the data that you need.
    Once done, you can pop it back in order to clean install Windows 10.

    You can read all about the related problems on this forum; http://forum.notebookreview.com/threads/samsung-laptops-bricked-by-using-uefi.706510/page-6

    I'm off out.
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