Problems after completed IVA

Hello,


I was in an IVA and after paying for three years without failure I was offered a loan by my supervisor to pay off the remainder of the IVA. I took the loan option and now have almost repaid that loan.

My IVA was then completed using the loan and I was sent a final report which stated:

“Pursuant to Rule 8.31 of the Rules
I, Sabrina McGurk, Supervisor of Raymond Neil Simpson, hereby give notice that the Voluntary Arrangement of the above individual, accepted at a meeting of creditors on the 11 April 2014 and variation meeting on the 20 March 2015 has been complied with, and therefore the Voluntary Arrangement shall be completed immediately.
Date : 27 March 2018”

I am led to believe that any creditors should stop showing a default after the date of completion. However, Payday UK and Pounds to Pocket are still showing me in default 10 months later. Furthermore, Pounds to Pocket are showing two different loans from them with exactly the same amount when I only had one loan from them.

I have tried to contact the company that dealt with my IVA but have had no reply from them. I have emailed the creditors asking them to stop showing me as in default, however, like my supervisor – no reply!

Is there anything legally I can do to make them change the default setting as it is affecting my credit score?

Thanks in advance.