Dolphin success via the FOS - Plevin?

LeFidge
LeFidge Posts: 1 Newbie
in Reclaim PPI & other insurance
A couple of years ago I helped my partner with a claim for Ppi mis-sold on a loan by a Dolphin rep. She was knocked back initially but the claim was referred to the FOS and a cheque arrived out of the blue after 6 months or so.
I want to help her with a Plevin claim but she's mislaid the paperwork.
Any idea on how she can get the necessary details?

Comments

  • societys_child
    societys_child Posts: 7,110 Forumite
    First Anniversary Name Dropper First Post
    Is this about the same loan?
    Plevin only applies if the ppi complaint is rejected. If a complaint is upheld, any commission (Plevin) is included in the refund.
  • dunstonh
    dunstonh Posts: 116,358 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    I want to help her with a Plevin claim but she's mislaid the paperwork.

    Plevin does not apply to her. Plevin is only paid out on rejected complaints and is the excess commission over 50% (if any). As her complaint was successful, she had a 100% refund already. There is nothing further to pay out.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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