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  • FIRST POST
    • sajjed
    • By sajjed 13th Jun 19, 6:59 PM
    • 97Posts
    • 19Thanks
    sajjed
    Excessive mobile data usage
    • #1
    • 13th Jun 19, 6:59 PM
    Excessive mobile data usage 13th Jun 19 at 6:59 PM
    Hi all.
    I am on 02 sim only, have been for years, last month I upgraded to another sim only contract with 02, 3gb instead of 2gb. ( never used to use the 2gb within a month) since the upgrade data use is being eaten!
    I have a Iphone Xs before and after the sim upgrade.
    Auto play video is off
    Background app refresh is off.
    Wifi assist is off.
    In 6 days I have used 1.7 gb of data
    Any advice please what might be the cause of the excessive usage?
    02 say everything is ok at their end so they say its down to me using the data
Page 2
    • sajjed
    • By sajjed 21st Jun 19, 6:38 AM
    • 97 Posts
    • 19 Thanks
    sajjed
    I didnít even know about WiFi assist, itís hidden right down at the bottom of mobile data settings, hopefully switching that off will help save some data.
    Originally posted by ididntgetwhereiamtoday
    Mines always been off so isnt the cause of my problem.
    Hope it helps your problem with data usage.
    I am having to turn off mobile data when out and about and just turning it on to check for emails or messages occasionally , defeats the object of being mobile !
    • PHK
    • By PHK 21st Jun 19, 8:40 AM
    • 196 Posts
    • 136 Thanks
    PHK
    Mines always been off so isnt the cause of my problem.
    Hope it helps your problem with data usage.
    I am having to turn off mobile data when out and about and just turning it on to check for emails or messages occasionally , defeats the object of being mobile !
    Originally posted by sajjed
    What does you data usage say? That's needed to get to the bottom of it.
    • sajjed
    • By sajjed 26th Jun 19, 1:31 PM
    • 97 Posts
    • 19 Thanks
    sajjed
    What does you data usage say? That's needed to get to the bottom of it.
    Originally posted by PHK
    Sorry been on holiday and had no data lol !
    I reset the data under mobile data a few weeks ago so not sure how to tally it with what 02 say i have used, i am going to reset it when next months data is added.
    My average usage says 855mb a month yet i used over 2.5 gb in less than 2 weeks
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