MSE Emails being rejected

Bextonian · 28 November 2018 at 1:31PM

(I'm new to the forum so please bear with me if I'm posting on the wrong board!)

For several weeks I have not received the weekly MSE email. After investigating this I have now discovered that BT are rejecting MSE emails with a message like the following :-

554 Message rejected on 2018/11/28 10:03:26 GMT, policy (3.2.1.1) – Your message looks like SPAM or has been reported as SPAM please read {link removed}

Is there anything that I can do about this? Is there anything that MSE can do about it? I really do want to receive those invaluable emails

thingamaBob · 29 November 2018 at 4:27AM

Try adding, msemoneytips@crm.moneysavingexpert.com, to your email's safe senders list.

Former_MSE_Andrea · 29 November 2018 at 1:01PM

Hi Bextonian

Can you try unsubscribing that email address from the weekly email via this link then subscribing again?

https://www.moneysavingexpert.com/unsubscribe/

If that doesn't work and you don't receive next week's Money Tips email could you contact furtherhelp@ moneysavingexpert.com please?

In the meantime our latest weekly email is always on this link:

https://www.moneysavingexpert.com/latesttip/

Thank you!

Bextonian · 29 November 2018 at 5:52PM

thingamaBob wrote: »

Try adding, msemoneytips@crm.moneysavingexpert.com, to your email's safe senders list.

Thanks thingamaBob. I've done as you suggested so I'll wait and see what happens before taking MSE Andrea's advice.

Bextonian · 8 December 2018 at 4:32PM

Bextonian wrote: »

Thanks thingamaBob. I've done as you suggested so I'll wait and see what happens before taking MSE Andrea's advice.

Thanks ThingamaBob .... that seems to have solved my problem.

MSE Emails being rejected

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