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  • FIRST POST
    • bery_451
    • By bery_451 9th Apr 19, 7:29 PM
    • 1,301Posts
    • 31Thanks
    bery_451
    Ebay/Paypal help
    • #1
    • 9th Apr 19, 7:29 PM
    Ebay/Paypal help 9th Apr 19 at 7:29 PM
    Hi bought a car battery off ebay paid by my mastercard credit card using paypal. Brand new battery is faulty just after 6 months ownership. Kwik Fit tested the battery and say its faulty and I have proof of this.

    Battery comes with 4 years warranty so how many days after purchase date on ebay am I protected for on ebay and paypal?

    If no protection from paypal and ebay then can I open a dispute with my card issuer?

    How do I enforce the 4 years warranty as seller is not acknowledging the issue.
Page 1
    • Aylesbury Duck
    • By Aylesbury Duck 9th Apr 19, 7:43 PM
    • 4,505 Posts
    • 6,007 Thanks
    Aylesbury Duck
    • #2
    • 9th Apr 19, 7:43 PM
    • #2
    • 9th Apr 19, 7:43 PM
    If you're looking to exercise your warranty rights, I think you should contact the manufacturer whose warranty details you have. They will ask for proof of purchase, serial number, etc. and take it from there.

    If the Kwik Fit inspection report suggests the fault was inherent then you probably do have a case with the retailer but it may be quicker to contact the manufacturer to see what their response would be.
    • Carrot007
    • By Carrot007 9th Apr 19, 7:47 PM
    • 2,594 Posts
    • 2,251 Thanks
    Carrot007
    • #3
    • 9th Apr 19, 7:47 PM
    • #3
    • 9th Apr 19, 7:47 PM
    Quite frankly go get a second opinion, KF would tell you a brand new fine battery was faulty as they only want to sell you a new one.


    Also KF and Amazon 3rd party seller? Use reputable outfits in future.
    • agrinnall
    • By agrinnall 9th Apr 19, 8:05 PM
    • 22,820 Posts
    • 18,840 Thanks
    agrinnall
    • #4
    • 9th Apr 19, 8:05 PM
    • #4
    • 9th Apr 19, 8:05 PM
    ...Amazon 3rd party seller? Use reputable outfits in future.
    Originally posted by Carrot007

    The only mention of Amazon is in your post. And it's ridiculous to imply that all 3rd party sellers are in some way dodgy.
    • mattyprice4004
    • By mattyprice4004 9th Apr 19, 8:16 PM
    • 4,155 Posts
    • 3,807 Thanks
    mattyprice4004
    • #5
    • 9th Apr 19, 8:16 PM
    • #5
    • 9th Apr 19, 8:16 PM
    Quite frankly go get a second opinion, KF would tell you a brand new fine battery was faulty as they only want to sell you a new one.


    Also KF and Amazon 3rd party seller? Use reputable outfits in future.
    Originally posted by Carrot007
    It literally says eBay in huge letters in the title of the thread.
    • bery_451
    • By bery_451 16th Apr 19, 1:08 PM
    • 1,301 Posts
    • 31 Thanks
    bery_451
    • #6
    • 16th Apr 19, 1:08 PM
    • #6
    • 16th Apr 19, 1:08 PM
    Ok can I open dispute now with my mastercard card issuer or too late paypal?
    • soolin
    • By soolin 16th Apr 19, 1:50 PM
    • 62,580 Posts
    • 45,004 Thanks
    soolin
    • #7
    • 16th Apr 19, 1:50 PM
    • #7
    • 16th Apr 19, 1:50 PM
    Ok can I open dispute now with my mastercard card issuer or too late paypal?
    Originally posted by bery_451
    Why the delay in coming back to the thread, I would have thought it prudent to sort this out and ask more questions if needed a week ago?

    If over 180 days from purchase then you are out of time on PayPal, you were out of time on eBay after 30 days from last estimated delivery time. You can try your credit card provider but it isn't always simple to get a refund that way on a used item.

    Have you followed the advice given by Aylesbury-duck a week ago?
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • sebloak
    • By sebloak 16th Apr 19, 2:28 PM
    • 89 Posts
    • 39 Thanks
    sebloak
    • #8
    • 16th Apr 19, 2:28 PM
    • #8
    • 16th Apr 19, 2:28 PM
    Use reputable outfits in future.
    Originally posted by Carrot007
    Completely agree with that, buying new car parts off Ebay is a lucky dip if they still work as intended after a month. There are other online sellers that have constant deals and offers going making them just as cheap, and the products are reliable and usually well known brands.


    Quite frankly go get a second opinion, KF would tell you a brand new fine battery was faulty as they only want to sell you a new one..
    Originally posted by Carrot007
    Ive never had a problem with kwikfit, at least the one i use if i have to, apart from the shock of the cost of urgent repairs...
    • bery_451
    • By bery_451 21st Aug 19, 6:17 PM
    • 1,301 Posts
    • 31 Thanks
    bery_451
    • #9
    • 21st Aug 19, 6:17 PM
    • #9
    • 21st Aug 19, 6:17 PM
    Hi,

    If you sell a car on auction via ebay and the winning bidder doesn't turn up and also the 2nd highest bidder doesn't accept your second chance offer then do you get to re-list the car for free or you gotta pay the 11.99 listing fee again?

    If free re-list then what are the conditions and timescales that the seller must meet for this?

    Finally if I do get another time wasting winning bidder that doesn't turn up again then what happens or the same cycle continues?
    • Matty36
    • By Matty36 21st Aug 19, 6:24 PM
    • 154 Posts
    • 95 Thanks
    Matty36
    Hi,

    If you sell a car on auction via ebay and the winning bidder doesn't turn up and also the 2nd highest bidder doesn't accept your second chance offer then do you get to re-list the car for free or you gotta pay the 11.99 listing fee again?

    If free re-list then what are the conditions and timescales that the seller must meet for this?

    Finally if I do get another time wasting winning bidder that doesn't turn up again then what happens or the same cycle continues?
    Originally posted by bery_451

    Why not just start your own thread rather than bumping this old one with a question that isn't relevant to this thread?
    • bery_451
    • By bery_451 21st Aug 19, 6:41 PM
    • 1,301 Posts
    • 31 Thanks
    bery_451
    Why not just start your own thread rather than bumping this old one with a question that isn't relevant to this thread?
    Originally posted by Matty36
    Try to go less clutter approach
    • custardy
    • By custardy 22nd Aug 19, 12:09 PM
    • 34,765 Posts
    • 29,451 Thanks
    custardy
    Try to go less clutter approach
    Originally posted by bery_451
    By bumping the thread you didnt bother to reply to originally?
    • bery_451
    • By bery_451 22nd Aug 19, 3:32 PM
    • 1,301 Posts
    • 31 Thanks
    bery_451
    By bumping the thread you didnt bother to reply to originally?
    Originally posted by custardy
    Does this thread title relates to my question or off topic?
    • theonlywayisup
    • By theonlywayisup 22nd Aug 19, 4:50 PM
    • 13,635 Posts
    • 9,375 Thanks
    theonlywayisup
    Does this thread title relates to my question or off topic?
    Originally posted by bery_451
    If you read the (your) OP then it's off topic. If you want help then post a new thread on the correct board - there is a board for ebay queries.
    • bery_451
    • By bery_451 22nd Aug 19, 6:42 PM
    • 1,301 Posts
    • 31 Thanks
    bery_451
    Ebay Slash Paypal is off topic ?

    What drugs are you on my friend

    Never mind, im off from here for the sake of time not being wasted.

    Many thanks for your help
    • theonlywayisup
    • By theonlywayisup 22nd Aug 19, 7:31 PM
    • 13,635 Posts
    • 9,375 Thanks
    theonlywayisup
    Ebay Slash Paypal is off topic ?

    What drugs are you on my friend

    Never mind, im off from here for the sake of time not being wasted.

    Many thanks for your help
    Originally posted by bery_451
    No [my friend] (and I am not), the title is not your OP.

    You have been here long enough to realise that....surely?

    Your OP is your opening post. That was about something entirely different. If you want help with your new issue, then by all means post it. If you post it on the correct board you may get more help.

    As I'm not on drugs, I fear you and I won't get on or will my help be forthcoming.
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