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  • FIRST POST
    • A_B_C
    • By A_B_C 22nd Aug 19, 4:41 PM
    • 5Posts
    • 0Thanks
    A_B_C
    Resolver.co.uk leaking personal data - Data protection warning!
    • #1
    • 22nd Aug 19, 4:41 PM
    Resolver.co.uk leaking personal data - Data protection warning! 22nd Aug 19 at 4:41 PM
    When making a complaint using resolver, it passes the "User account email" to the company your dealing with which is your resolver login email address. The login address is part of your credentials so is also a security risk.
    It seems pointless having the Unique case @email.resolver.co.uk address if resolver are also giving your login address away, they may as well use one email address and filter on case reference.
    T&C give resolver the right to do this but EU GDPR may say otherwise.
Page 1
    • hollydays
    • By hollydays 22nd Aug 19, 4:45 PM
    • 17,632 Posts
    • 13,745 Thanks
    hollydays
    • #2
    • 22nd Aug 19, 4:45 PM
    • #2
    • 22nd Aug 19, 4:45 PM
    "We will disclose the information you provide (including personal information), to the company / organisation that will deal with your complaint. We may also pass this information to the associated regulator / ombudsman."

    Terms and conditions
    • Ectophile
    • By Ectophile 22nd Aug 19, 6:56 PM
    • 3,768 Posts
    • 2,453 Thanks
    Ectophile
    • #3
    • 22nd Aug 19, 6:56 PM
    • #3
    • 22nd Aug 19, 6:56 PM
    If you don't agree to their Terms and Conditions, then don't use their service.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
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