House of Fraser falls into administration - MSE News

Former_MSE_Callum
Former_MSE_Callum Posts: 696 Forumite
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in Shop but don't drop
Department store House of Fraser has fallen into administration - though its stores will remain open and continue trading as normal for now...
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'House of Fraser falls into administration'
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Comments

  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Photogenic First Post Name Dropper First Anniversary
    House of Fraser customers will now have to squeeze past step ladders to be told they cannot have a refund, only a credit note.
  • Consumerist
    Consumerist Posts: 6,310 Forumite
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    Made redundant or transferred to Sports Direct - devil or deep blue sea for the employees. :eek:
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • Gordon_the_Moron
    Gordon_the_Moron Posts: 1,472 Forumite
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    Not sure which is the devil.
    If you don't like what I say slap me around with a large trout and PM me to tell me why.

    If you do like it please hit the thanks button.
  • Rich2808
    Rich2808 Posts: 1,331 Forumite
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    Will you get a £5 in store voucher when you buy something online at House of Fraser from now on?
  • meltedlemondrop
    meltedlemondrop Posts: 11 Forumite
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    On reading this I planned to go in and spend the £140 of House of Fraser gift cards I have immediately to avoid losing them, however I thought it was worth ringing first and I've now been told I won't be able to use them at all (not even after 24 hours) and so I need to return them to head office to get replacements. This is not a freepost address so I would be expecting that House of Fraser would be reimbursing us all for the cost of postage?
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,357 Forumite
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    Rich2808 wrote: »
    Will you get a £5 in store voucher when you buy something online at House of Fraser from now on?

    Or a large mug?
    A kind word lasts a minute, a skelped erse is sair for a day.
  • donnac2558
    donnac2558 Posts: 3,610 Forumite
    First Anniversary Name Dropper First Post
    PMSL


    He owns Flannels a very highend designer brand.



    Owns 30% of Debenhams.


    No zero hours contracts there.


    No ladders either.
  • Firemunchkin
    Firemunchkin Posts: 282 Forumite
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    Does anyone know why Mike Ashley is refusing to accept gift cards? Forgive my ignorance but the company hasn't changed, just the owner. If a company is a legal person in its own right (standard company law principle) then why would a change in owner affect the company's ability to accept its own issued gift cards? If they're issuing replacements then it doesn't sound like a fiscal issue but something else.

    There's also no indication of how long the replacement gift card will take to arrive, or whether they require a prepaid envelope for this? What if the returned gift card is lost in the post? Obviously I'll be sending mine by recorded delivery but I doubt MAshley will authorise the same for return.

    I might well have missed something which answers these questions, but it seems even the staff don't know what is going on so hoping to get a bit more info here.
  • prowla
    prowla Posts: 13,155 Forumite
    Name Dropper First Anniversary First Post
    Firemunchkin wrote: »
    Does anyone know why Mike Ashley is refusing to accept gift cards? Forgive my ignorance but the company hasn't changed, just the owner. If a company is a legal person in its own right (standard company law principle) then why would a change in owner affect the company's ability to accept its own issued gift cards? If they're issuing replacements then it doesn't sound like a fiscal issue but something else.

    There's also no indication of how long the replacement gift card will take to arrive, or whether they require a prepaid envelope for this? What if the returned gift card is lost in the post? Obviously I'll be sending mine by recorded delivery but I doubt MAshley will authorise the same for return.

    I might well have missed something which answers these questions, but it seems even the staff don't know what is going on so hoping to get a bit more info here.
    I think that the act of it going into administration makes the difference.
  • antrobus
    antrobus Posts: 17,386 Forumite
    Firemunchkin wrote: »
    Does anyone know why Mike Ashley is refusing to accept gift cards? Forgive my ignorance but the company hasn't changed, just the owner. If a company is a legal person in its own right (standard company law principle) then why would a change in owner affect the company's ability to accept its own issued gift cards? If they're issuing replacements then it doesn't sound like a fiscal issue but something else.

    ....

    The company has changed. The House of Fraser PLC is in administration. Sports Direct purchased its business and assets for £90m from the administrators. The liabilities remain with House of Fraser PLC.
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