Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MSE Jenny
    • By MSE Jenny 5th Jul 13, 3:56 PM
    • 1,233Posts
    • 3,567Thanks
    MSE Jenny
    Official Free Boilers and Insulation guide discussion
    • #1
    • 5th Jul 13, 3:56 PM
    Official Free Boilers and Insulation guide discussion 5th Jul 13 at 3:56 PM
    Hi all,

    We've written a new guide on Free Boilers and Insulation, and it would be great to hear your feedback. Please do share your experiences and any extra tips to help others.

    If you applied for a free boiler, please let us know ...

    - Which energy provider you called:
    - How long it took to get a free inspection:
    - Were you asked to contribute towards anything and why (for example extra radiators, the boiler needed moving, you didn't meet certain conditions):
    - How long it took to the get the boiler installed:
    - How you found the experience:

    If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.

    Thanks for your help,

    MSE Jenny
    Last edited by MSE Jenny; 05-07-2013 at 3:59 PM.
Page 2
    • GDA/DEA
    • By GDA/DEA 17th Jul 13, 3:26 PM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    From the article it seems that only an Energy Company can provide the free boilers.

    There are TV adverts with Johnny Ball quoting Affordable Warmth and Help Link offering similar deals. Do they get their funding from the Energy Companies as well?
    Originally posted by Terry98
    Hello, It is not just the energy companies who can replace boilers, I am an Energy Assessor working for a local gas installer, we have fitted lots of boilers for free under ECO and there is no 6-8 week turnaround as others have said. Last week I was doing the benefit and energy efficiency check on Monday and the customer had their new boiler fitted Thursday of the same week. As long as you have proof of living in a privately rented or owned property (mortgage statement or tenancy agreement) and proof of eligible benefit (Tax Credit/Working Tax Credit/Pension Credit, Etc award notices) there is no reason to get tied up in knots to get the boiler replaced. Hope this helps.
    • papoosue
    • By papoosue 17th Jul 13, 6:14 PM
    • 481 Posts
    • 649 Thanks
    papoosue
    Hello, It is not just the energy companies who can replace boilers, I am an Energy Assessor working for a local gas installer, we have fitted lots of boilers for free under ECO and there is no 6-8 week turnaround as others have said. Last week I was doing the benefit and energy efficiency check on Monday and the customer had their new boiler fitted Thursday of the same week. As long as you have proof of living in a privately rented or owned property (mortgage statement or tenancy agreement) and proof of eligible benefit (Tax Credit/Working Tax Credit/Pension Credit, Etc award notices) there is no reason to get tied up in knots to get the boiler replaced. Hope this helps.
    Originally posted by GDA/DEA
    This is possibly the answer to my question re this subject. We had a company call us and offer us a free boiler - we qualify - my partner dealt with the caller and today a person came to the house and spoke to my OH about it all. He took a photo of our house deeds and obviously needed evidence of our tax credits - I was not at home and so OH couldn't find the evidence till I got home. Anyway, to cut a long story short, the company didn't leave any documentation or anything and whilst they have a webpage detailing their property business and energy business, there is little info. I felt a little suspicious - shouldn't they have left us at least a leaflet or something, or am I just being over cautious? Would they be able to scam us with copies of our benefits info? As I say, I may just be being paranoid because they are not a 'big' company.

    I wonder if there is any way of checking the company is legit. It does come up on that company checker site, but I don't know if that means anything.
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 17th Jul 13, 8:52 PM
    • 6,480 Posts
    • 4,860 Thanks
    Richie-from-the-Boro
    Hello, It is not just the energy companies who can replace boilers, I am an Energy Assessor working for a local gas installer, we have fitted lots of boilers for free under ECO and there is no 6-8 week turnaround as others have said. Last week I was doing the benefit and energy efficiency check on Monday and the customer had their new boiler fitted Thursday of the same week. As long as you have proof of living in a privately rented or owned property (mortgage statement or tenancy agreement) and proof of eligible benefit (Tax Credit/Working Tax Credit/Pension Credit, Etc award notices) there is no reason to get tied up in knots to get the boiler replaced. Hope this helps.
    Originally posted by GDA/DEA
    - welcome to the forum Nigel, we need more 'hands on' experience feedback from the industry
    - your 'in house' knowledge and real time offer of advice to members is welcome in the forum
    - I'm sure your link was unintentional, because you hadn't had time to read the rules properly
    - soliciting business however is against the rules, you might want to remove the inserted link
    - if you want more info, ask here - or contact the Forum Team on the TRHS of this screen and ask if you can advertise
    Last edited by Richie-from-the-Boro; 18-07-2013 at 1:14 AM.
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • Ecodave
    That's not the way to welcome new contributors Richie. Unless I am missing something, GDA/DEA didn't mention the company he/she works for, or attempt to get anyone to part with personal info. Whilst there have been plenty of chancers up to such tricks, he/she should get the benefit of the doubt that he does not fall into that category.
  • Ecodave
    Ok, point taken. He may well be a naughty boy.
    • CGG
    • By CGG 18th Jul 13, 9:29 AM
    • 731 Posts
    • 683 Thanks
    CGG
    I just spoke with EDF about my ECO boiler application as I hadn't heard anything from them since I applied online on 4.7.13. I have been told that the scheme isn't yet up and running (?) and that they expect it to be much later this year when I may hear back from them (?) I was given an ECO Application No - and a direct telephone no, 0800 0968634 to call for intermittant updates on my application.
    Does this make sense to anyone? - I thought the boilers were being replaced, well, like, ..now?
    Last edited by CGG; 18-07-2013 at 9:30 AM. Reason: sp.
    • GDA/DEA
    • By GDA/DEA 18th Jul 13, 10:37 AM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    - welcome to the forum Nigel, we need more 'hands on' experience feedback from the industry
    - your 'in house' knowledge and real time offer of advice to members is welcome in the forum
    - I'm sure your link was unintentional, because you hadn't had time to read the rules properly
    - soliciting business however is against the rules, you might want to remove the inserted link
    - if you want more info, ask here - or contact the Forum Team on the TRHS of this screen and ask if you can advertise
    Originally posted by Richie-from-the-Boro
    Sorry, I am confused, I intentionally made no mention of who I work for, I only joined as I read the guidance and comments on here and it seemed to show people could only get the boilers via the big 6 energy companies, which is incorrect. What link are you referring to? I will remove it, definitely was not intentional.
    • GDA/DEA
    • By GDA/DEA 18th Jul 13, 10:46 AM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    This is possibly the answer to my question re this subject. We had a company call us and offer us a free boiler - we qualify - my partner dealt with the caller and today a person came to the house and spoke to my OH about it all. He took a photo of our house deeds and obviously needed evidence of our tax credits - I was not at home and so OH couldn't find the evidence till I got home. Anyway, to cut a long story short, the company didn't leave any documentation or anything and whilst they have a webpage detailing their property business and energy business, there is little info. I felt a little suspicious - shouldn't they have left us at least a leaflet or something, or am I just being over cautious? Would they be able to scam us with copies of our benefits info? As I say, I may just be being paranoid because they are not a 'big' company.

    I wonder if there is any way of checking the company is legit. It does come up on that company checker site, but I don't know if that means anything.
    Originally posted by papoosue
    Hi,

    Unfortunately the world and his wife has jumped on this scheme and there are a lot of companies offering to do the work, some as in all things are better than others, I have come across people who have had 5 or 6 different companies take their information (that bit is necessary BTW) but have not heard anything since. Really it is just a case of find a good one, I would say from my experience however if you find a local gas boiler fitter that is part of the scheme, they are more likely to get the boiler done, as that is when they get paid. Just my observation having recently moved from a National EPC provider doing ECO surveys to a local gas fitter. Hope this helps.
    • GDA/DEA
    • By GDA/DEA 18th Jul 13, 10:58 AM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    Sorry, I am confused, I intentionally made no mention of who I work for, I only joined as I read the guidance and comments on here and it seemed to show people could only get the boilers via the big 6 energy companies, which is incorrect. What link are you referring to? I will remove it, definitely was not intentional.
    Originally posted by GDA/DEA
    Aha!! I just realised what link now, (it asks for your website so I put it!) I have removed it from my profile. That explains why you called me Nigel, I am Dean, website not updated yet to reflect new assessor.
    • GDA/DEA
    • By GDA/DEA 18th Jul 13, 11:33 AM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    I just spoke with EDF about my ECO boiler application as I hadn't heard anything from them since I applied online on 4.7.13. I have been told that the scheme isn't yet up and running (?) and that they expect it to be much later this year when I may hear back from them (?) I was given an ECO Application No - and a direct telephone no, 0800 0968634 to call for intermittant updates on my application.
    Does this make sense to anyone? - I thought the boilers were being replaced, well, like, ..now?
    Originally posted by CGG
    I'd say they mean their scheme isn't up and running, the ECO scheme is up and running for sure!
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 18th Jul 13, 12:36 PM
    • 6,480 Posts
    • 4,860 Thanks
    Richie-from-the-Boro
    Aha!! I just realised what link now, (it asks for your website so I put it!) I have removed it from my profile. That explains why you called me Nigel, I am Dean, website not updated yet to reflect new assessor.
    Originally posted by GDA/DEA
    Thanks Dean, and welcome to MSE.
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
    • CGG
    • By CGG 18th Jul 13, 2:26 PM
    • 731 Posts
    • 683 Thanks
    CGG
    Do you know which companies are already up and running in this boiler scheme, please? Also, can I register with one of them, as well as having already done so with EDF? Thanks.
    • GDA/DEA
    • By GDA/DEA 18th Jul 13, 2:42 PM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    Do you know which companies are already up and running in this boiler scheme, please? Also, can I register with one of them, as well as having already done so with EDF? Thanks.
    Originally posted by CGG
    Hi, Not specifically in your area no, sorry, try googling free eco boiler and then imho look for a gas installer offering them, hopefully if you find a good local company you will be able to have your new boiler fitted within weeks, not months as some people have been told. When you speak to them check they actually have funding in place, and what the turnaround time from EPC and eligibility check to boiler fitting is. If they are any good total should be less than 2 weeks. Good Luck!
    • CGG
    • By CGG 18th Jul 13, 3:41 PM
    • 731 Posts
    • 683 Thanks
    CGG
    Thanks. I'll try your suggestions.
  • Enigma209
    Oil boilers ?
    Hello All

    The information on this thread is very interesting ... thanks to all contributors.

    However, there is something I'd like to ask that does not seem to have been covered so far ... I refer to Oil fired Boilers.

    All the references I read so far refer to free Gas boilers ... does anyone know whether free Oil fired boilers are included ? ... and if so by whom ?

    Where I live (Yorkshire Dales) there is no gas.
    • haz25a
    • By haz25a 20th Jul 13, 12:37 AM
    • 176 Posts
    • 93 Thanks
    haz25a
    Hello All

    The information on this thread is very interesting ... thanks to all contributors.

    However, there is something I'd like to ask that does not seem to have been covered so far ... I refer to Oil fired Boilers.

    All the references I read so far refer to free Gas boilers ... does anyone know whether free Oil fired boilers are included ? ... and if so by whom ?

    Where I live (Yorkshire Dales) there is no gas.
    Originally posted by Enigma209
    As far as I'm aware this only applies to Gas boilers.
    • GDA/DEA
    • By GDA/DEA 22nd Jul 13, 8:16 AM
    • 18 Posts
    • 8 Thanks
    GDA/DEA
    Hello All

    The information on this thread is very interesting ... thanks to all contributors.

    However, there is something I'd like to ask that does not seem to have been covered so far ... I refer to Oil fired Boilers.

    All the references I read so far refer to free Gas boilers ... does anyone know whether free Oil fired boilers are included ? ... and if so by whom ?

    Where I live (Yorkshire Dales) there is no gas.
    Originally posted by Enigma209
    Hi, They are an eligible measure but not as straight forward as a gas change. List of eligible measures under HHCRO below, taken from an ECO funding provider in Yorkshire for you ;-):

    Qualifying Measures:

    (*) = Funding available through the Hub (subject to project review by Yorkshire Energy Services)

    Cavity Wall Insulation (*)
    Hard to Treat Cavity Wall Insulation (*)
    Draught Proofing (*)
    External Wall Insulation (*)
    Internal Wall Insulation (*)
    Loft Insulation inc Rafter and Loft Hatch Insulation (*)
    Pipe Work Insulation
    Roof Insulation
    Room In Roof Insulation
    Under-Floor Insulation
    Replacement Glazing
    Secondary Glazing
    Gas Fired Condensing Boilers (*)
    Oil Fired Condensing Boilers (*)
    Fan Assisted Replacement Storage Heaters (*)
    Heating Controls for Wet Central Heating and Warm Air Systems (*)
    Flue Gas Heat Recovery Devices
    Warm Air Units
    High Performance External Doors
    Mechanical Ventilation with Heat Recovery
    Hot Water Controls inc Timers and Temperature Control (*)
    Efficient Hot Water Systems (*)
    Biomass Boilers
    Biomass Room Heaters inc Radiators
    Air Source Heat Pumps
    Ground Source Heat Pumps
    Micro Wind Generation
    Solar Photovoltaic Systems
    Solar Thermal Systems (Solar Hot Water)
    Water Source Heat Pumps
    • Scottishmummy
    • By Scottishmummy 23rd Jul 13, 11:43 AM
    • 1,052 Posts
    • 1,870 Thanks
    Scottishmummy
    Update -had the surveyor round from Scottish Gas and we qualify for a new boiler and an increase in our insulation. We already have an appointment for the insulation to be fitted. I was told that from my first contact they have 61 days to complete so I should also have my boiler by the beginning of Sept. They still have to do a technical survey where they also look at the radiators and if they need replaced that is included too.
    • haz25a
    • By haz25a 23rd Jul 13, 5:21 PM
    • 176 Posts
    • 93 Thanks
    haz25a
    Thanks Scottish Mummy. You're a step ahead of me so your posts are really helpful.

    Scottish Gas phoned me today and I have my survey booked for next week. I don't need insulation as I had all that done last year. They did mention something about possibly replacing the radiators but that would mean ripping up my laminate flooring which I can't afford to replace. If I get a new boiler I'll be happy with that.

    Will post future updates.
    • Scottishmummy
    • By Scottishmummy 23rd Jul 13, 8:22 PM
    • 1,052 Posts
    • 1,870 Thanks
    Scottishmummy
    We had 100mm of insulation put in when we bought this place but apparently the minimum recommended now is 250mm so they are going to top it up.

    We have the original floorboards so if need be they should be just the same when put back. At least I hope so.

    Does anyone know roughly how long radiators should last? I think these ones are just 16 years old (like the boiler) and so far, apart from one thermostat valve needing replaced, have never had a problem.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,416Posts Today

5,346Users online

Martin's Twitter
  • Have a great Easter, or a chag sameach to those like me attending Passover seder tomorrow. I?m taking all of next? https://t.co/qrAFTIpqWl

  • RT @rowlyc1980: A whopping 18 days off work for only 9 days leave! I?ll have a bit of that please......thanks @MartinSLewis for your crafty?

  • RT @dinokyp: That feeling when you realise that you have 18 days of work and only used 9 days of your annual leave! Thanks @MartinSLewis h?

  • Follow Martin