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  • FIRST POST
    • ris2015
    • By ris2015 12th Feb 19, 8:50 AM
    • 9Posts
    • 5Thanks
    ris2015
    British Gas Website Login Down
    • #1
    • 12th Feb 19, 8:50 AM
    British Gas Website Login Down 12th Feb 19 at 8:50 AM
    The British Gas Website has been down now for over 24 hours.
    This is the part of the website where customers log into their accounts.

    Anyone know what is going on?

    British gas are no giving information regarding a possible solution
Page 1
    • wavelets
    • By wavelets 12th Feb 19, 9:20 AM
    • 1,162 Posts
    • 494 Thanks
    wavelets
    • #2
    • 12th Feb 19, 9:20 AM
    • #2
    • 12th Feb 19, 9:20 AM
    Have they gone bust?
    • ris2015
    • By ris2015 12th Feb 19, 10:31 AM
    • 9 Posts
    • 5 Thanks
    ris2015
    • #3
    • 12th Feb 19, 10:31 AM
    • #3
    • 12th Feb 19, 10:31 AM
    British Gas just said
    "We’re sorry if you’re unable to log into our website at the moment and for any inconvenience this is causing. This is due to some internal work on our systems that’s taking a little longer than we’d hoped. We’re working hard to get everything back up and running asap."

    That's a bit of an understatement since its been down for over a day now!
    • ogwellian
    • By ogwellian 12th Feb 19, 12:34 PM
    • 19 Posts
    • 4 Thanks
    ogwellian
    • #4
    • 12th Feb 19, 12:34 PM
    • #4
    • 12th Feb 19, 12:34 PM
    Their mobile app works, so perhaps use that, until website access is resolved?
    Originally posted by carapace
    The basic one does, but not the smart one. I'm currently abroad and want to check my daily usage.
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