11 Indigo PCNs

Whatapain wrote: »

I have asked for Popla but no reply. Strangely they are much more reactive to ask ZZZ to send me threatening letters even within their own delays rules.

The appeal rejection letter gives an ITAL verification but no POPLA.

From threads on pepipoo.com we have come to understand that Indigo now use ITAL, not PoPLA, and the BPA are OK with this.

It all comes under the general term IAS, which means Independent Appeals Service.
The scammers can use any one they like as long as it is an accredited scheme such as PoPLA, ITAL, IAS (The IPC name for their IAS), Ombudsmen Services, or any other they choose.

So, you won't get a PoPLA code from Indigo but an ITAL (asparking) code instead. If you try to use the IATL code in a PoPLA appeal, the PoPLA system will reject it and tell you it is not valid.


In other words, you are stuck with ITAL not PoPLA. We have no idea f the ITAL assessors have any parking charge appeal experience as they were set up initially to deal with alleged rail fare dodgers etcetera.

When appealing to ITAL should I follow a specific template or simply explain that I have paid, car make appears on receipts as opposed to reg and been receiving 11 (there will be 2 more to come following the same «!logic!») penalty notices from Indigo as a result?

You have as much experience of appealing to ITAL (none) as the forum currently has (none)! I'd work along the lines of a POPLA appeal in the absence of any other ITAL example which shows that a different format is successful.

The NEWBIES FAQ sticky, post #3 is your starting point.

Be careful with any identification, either explicit or implicit, of your status in relation to driver, keeper, registered keeper, owner.

The thing here to remember is that the odds are stacked against the scammer, bye laws, no keeper liability, six months time maguistrates court, etc., etc., etc.

Add to their troubles, complain to your MP.

It is the will of Parliament that these scammers be put out of business. Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.