Some questions and a check of CEL defence

Just ask the Surgery Manager to sign & date a letter (that you take in) stating that:

- they accept you did try to get the PCN cancelled early, but you were wrongly told by a Receptionist that there was nothing to be done.

- when this issue came to light later, they provided proof of Clinic appointments to show that they supported your appeal and to make it clear that there is no legitimate interest* in penalising you.

- indeed they wanted the PCN cancelled all along, but believe their hands are tied as the parking firm agent has told them that it is 'too late' at this stage.



That letter than becomes killer evidence for you alongside your own Witness Statement at that stage in the case.

With no 'legitimate interest' excuse to charge the extortionate sum they do, any parking firm is stuffed, basically. The Beavis case turned on it, and without that legit interest in deterring parking, the 'charge' can be argued to be purely punitive (punishing a patient), contrary to good faith, and the sort of enforcement that was never in the contemplation of the surgery.





*use that 'no legitimate interest' phrase, don't miss it off!

DO NOT go in vaguely asking for a 'letter' and expecting them to type that verbatim - go armed with it pre-typed. It's no big deal for them, they are not signing their life away at all but it says what you need it to say, to win your case.