Tesco clubcard rewards change today

Acer21tree · 15 January 2018 at 3:51PM

We often use clubcard boost to eat out or do activities. I’ve received an email today saying that from today vouchers will be worth 3 times the value through boost and not 4 times as it has been in the past. I don’t recall any previous notification saying changes were due. Can Tesco do this with no notice does anyone know? Thanks

Wassa123 · 15 January 2018 at 3:56PM

I’m disappointed with it too. I only ever used the 4x deals.

I’ll wait for MSE to update their best rewards credit card list to see if it’s worth swapping to another provider.

molerat · 15 January 2018 at 4:38PM

The general "Days Out" vouchers are still 4X but the specific venue ones are now 3X.

gillybean129 · 15 January 2018 at 7:46PM

Absolutely disgusting Tesco, no forewarning, if we had known we could have stocked up on vouchers but you just dropped everything by 25%. Looks like I may have to find another credit card now as this clearly isn't worth what it used to be, and the points are much harder to gain so all in all just rubbish.

Crabman · 15 January 2018 at 8:02PM

Are people going to just accept it or will there be a challenge from consumer bodies?

It is not lawful to devalue the value of existing vouchers. They are free to reduce the value of future points which convert to vouchers but not existing ones.

silvercar · 16 January 2018 at 12:17AM

Crabman wrote: »

Are people going to just accept it or will there be a challenge from consumer bodies?

It is not lawful to devalue the value of existing vouchers. They are free to reduce the value of future points which convert to vouchers but not existing ones.

I'm assuming new vouchers issued will be at the new poorer rate. You seem to be suggesting that anyone already holding vouchers will have them reduced.

POPPYOSCAR · 16 January 2018 at 12:46AM

silvercar wrote: »

I'm assuming new vouchers issued will be at the new poorer rate. You seem to be suggesting that anyone already holding vouchers will have them reduced.

The point crabman was making that it was unfair to reduce the value of vouchers already earned and issued by having to use more of them to get your reward tokens. Not tokens already issued as it will make no difference to those.

This is the email I received from Tesco

We want to let you know about a change we’re making to the value of the Clubcard vouchers you use with our Reward Partners.

Previously your vouchers were worth 2 times their value with some of our Reward Partners – and others were worth 4 times.

We’ve decided to make things easier. From today, you’ll get 3 times the value of your vouchers across the majority of our Reward Partners at tesco.com/clubcard/boost.

This won’t affect any orders you may have already placed with our Reward Partners that are worth 4 times the value.

If you have any questions, please take a look at our FAQs.

Thank you for shopping at Tesco.

Slinky · 16 January 2018 at 2:55PM

I didn't receive an email from them. We usually use ours for Pizza Express. Currently sitting on £99 worth, so that's £99 less.

amayeta · 17 January 2018 at 7:39AM

Like other's I never received any notice and I tried to exchange somr vouchers before the 16th and wasn't able to so I sent to query this.
Still no response.
I save my vouchers for days out and restaurants with kids as I'm on a low income.
What a load of rubbish Tesco is saying "Making things simpler by reducing exchange value from 4 to 3 times have value" customers are not stupid.
It's simply cheaper for them.
So I'm def not happy.

molerat · 17 January 2018 at 2:07PM

Crabman wrote: »

Are people going to just accept it or will there be a challenge from consumer bodies?

It is not lawful to devalue the value of existing vouchers. They are free to reduce the value of future points which convert to vouchers but not existing ones.

POPPYOSCAR wrote: »

The point crabman was making that it was unfair to reduce the value of vouchers already earned and issued by having to use more of them to get your reward tokens. Not tokens already issued as it will make no difference to those.

Nothing already held has been devalued or reduced. Your £5 venue specific voucher is still worth £5. A £5 Tesco clubcard voucher is still worth £5. 500 points will still convert to a £5 Tesco voucher. It is just that £5 Tesco voucher will buy less now, just like everything else out there in the real world.

molerat · 17 January 2018 at 2:12PM

Temporarily caved to bad press
https://www.moneysavingexpert.com/news/banking/2018/01/clubcard-tesco

Tesco clubcard rewards change today

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